Digital TransformationRegulatory ChangeSystem Implementation
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About me
I am a highly experienced Business Analyst with 16 years of experience in delivering Regulatory, Data, and Digital projects across Financial Services, Retail, Government (Public Sector) and Technology sectors. I have certifications in Prince2 and Business Analysis from the British Computer Society (BCS) and I am currently serving as a Technical Business Analyst – Manager at PwC. I am a highly effective communicator, skilled at facilitating workshops, capturing requirements, and presenting complex concepts in an understandable manner. I am also known for my problem-solving abilities, strategic thinking and strong project management acumen.
Superpowers
Business AnalysisData TransformationData AnalysisProject ManagementProblem Solving
Skills
Business AnalysisData AnalysisData TransformationProblem SolvingProcess ImprovementProject ManagementStakeholder Management
Experience
Aug, 2020
Current
technical business analyst manager
Financial Services
Financial Services
Provided technical business analysis for Financial Services Transformation Programmes. Led the analysis - design - refinement phase of delivery within a tight timeframe, enabling the client to realise the benefits of their investment in just four months. Conducted workshops and interviews to define requirements and user stories. Developed action plans, documents and wireframes to unlock the design phase. Aligned user stories with the Government Digital Service (GDS) standard.
Key responsibilities
Conducted workshops and interviews to define requirements and user stories
Developed action plans, documents and wireframes to unlock the design phase
Led the analysis - design - refinement phase of delivery within a tight timeframe
Aligned user stories with the Government Digital Service (GDS) standard
Key achievements
Enabled the client to realise the benefits of their investment in just four months
Provided technical business analysis for Financial Services Transformation Programmes
Unlocked the design phase
Aligned user stories with GDS standard
Nov, 2019
Mar, 2020
lead business analyst
Health Care
Global Healthcare
Provided delivery of multiple supply chain initiatives for a global healthcare brand, developing project initiation documents, liaising with the business to understand and capture requirements, and selecting an SAP solution. Led two Robotics Process Automation (RPA) projects, and captured detailed requirements for a £3 million budgeted Buy Sell project.
Key responsibilities
Developing project initiation documents
Liaising with the business to understand and capture requirements
Selecting an SAP solution
Leading two Robotics Process Automation (RPA) projects
Key achievements
Delivered multiple supply chain initiatives for a global healthcare brand
Captured detailed requirements for a £3 million budgeted Buy Sell project
Managed budget and timelines
Ensured successful implementation of projects
Apr, 2019
Nov, 2019
business analyst
Financial Services
Finance Big Data
Provided full project lifecycle business analysis within a finance 'big data' transformation programme. Led workshops, extracted, transformed and loaded data, and provided system integration and user acceptance testing support. Delivered signed off dashboard on time, reducing manual intervention and creating quicker, cheaper and more accurate reporting.
Key responsibilities
Led workshops and extracted data
Transformed and loaded data
Provided system integration support
Provided user acceptance testing
Key achievements
Delivered signed off dashboard
Reduced manual intervention
Created quicker reporting
Created cheaper and more accurate reporting
Mar, 2018
Apr, 2019
technical business analyst
Financial Services
Technical Business Analysis
A highly-skilled Technical Business Analyst with extensive experience in data flow remediation, requirements gathering, collaboration workshops, cross hierarchy mapping, data quality analysis, and more. Delivered significant impact to a $17m programme, remediating 9 data quality control issues with an Expected Credit Loss (ECL) materiality of $50m and deconstructing complex processes.
Key responsibilities
Data flow remediation
Requirements gathering
Collaboration workshops
Cross hierarchy mapping
Key achievements
Resolved 9 data quality issues
Materiality of $50m
Complex process deconstruction
Provided significant impact to $17m programme
Dec, 2016
Dec, 2017
business analyst
Retail
Mobile phone accessory protection
Provided supply chain initiatives for a major mobile phone accessory protection brand. Responsible for optimising order processes for stakeholders up to CEO level. Ensured the successful delivery of projects to meet customer expectations in a timely manner. Developed and implemented strategies to improve efficiency and reduce costs.
Key responsibilities
Optimising order processes
Ensuring successful project delivery
Developing & implementing strategies
Improving efficiency & reducing costs
Key achievements
Supplied chain initiatives
Met customer expectations
Improved efficiency
Reduced costs
May, 2015
Dec, 2016
lead business analyst dixons carphone
Information Technology
Dixons Carphone
A highly experienced Lead Business Analyst with a proven track record of successfully delivering full life-cycle cross-functional projects. Managed budgets up to £12m and led a team of 3 business analysts. Possesses an in-depth understanding of IT, Retail Operations, E-Commerce, Merchandising, Finance, Supply Chain and Marketing.
Key responsibilities
Managing budgets up to £12m
Leading a team of 3 business analysts
Delivering full life-cycle cross-functional projects
Understanding of IT, Retail Operations, E-Commerce, Merchandising, Finance, Supply Chain and Marketing
Key achievements
Successfully delivering full life-cycle cross-functional projects
Managing budgets up to £12m
Leading a team of 3 business analysts
In-depth understanding of IT, Retail Operations, E-Commerce, Merchandising, Finance, Supply Chain and Marketing
Aug, 2007
May, 2015
business analyst
Retail
Retailer
The candidate was part of Tesco's competitive Graduate Technology Programme, where they had exposure to a variety of business units within Tesco Telecoms, such as Merchandising, Buying, Insurance and Marketing. They had six month rotations in IT and services, buying and merchandising, broadband and insurance, PAYGo & pay monthly teams, bringing a wealth of knowledge and experience to the role.
Key responsibilities
Gained exposure to a variety of business units
Completed six month rotations in IT and services
Worked in buying and merchandising, broadband and insurance teams