Works under supervision, seeking guidance when needed.

Interacts effectively with colleagues and contributes to identifying own development opportunities.

Executes routine activities in a structured environment and uses basic information systems and technology functions, applications and processes.

Utilises basic business information systems and technology functions.

0-2 years

Works with some independence, making decisions within established guidelines.

Collaborates with colleagues, may have some influence in their domain, and works effectively in a team.

Performs diverse work activities with proficiency and understands and uses appropriate methods, tools and applications.

Applies appropriate business methods, tools and applications.

2-4 years

Works under general supervision, exercising discretion in identifying and resolving issues.

Influences and collaborates with team members, influencing department/project outcomes.

Performs a wide range of complex and non-routine work and understands and uses appropriate methods, tools and applications.

Applies advanced business methods, tools and applications.

4-6 years

Works autonomously within established guidelines.

Influences team members and specialist peers internally, as well as customers at the account level and suppliers.

Handles complex technical or professional work in a variety of contexts and selects appropriately from applicable standards, methods, tools and applications.

Demonstrates an analytical and systematic approach to problem-solving using business methods, tools and applications.

6-8 years

Works independently with broad direction.

Influences the organization, customers, suppliers, and peers within the industry on the contribution of their own specialism.

Undertakes challenging and diverse technical or professional work activities and advises on the available standards, methods, tools, and applications relevant to their own specialism.

Advises on specialised business standards, methods, tools and applications.

8-10 years

Holds authority over a significant area of work, establishing organisational objectives and delegating responsibilities.

Influences policy formation on the contribution of their own specialism to business objectives, influencing a significant part of their organisation, customers, suppliers and industry at a senior management level.

Undertakes highly complex and critical work, analysis, diagnoses, designs, plans, executes and evaluates work to time, cost and quality targets.

Applies a wide range of advanced business principles, standards, methods, tools and applications.

10+ years