Partner has been successfully added to your Shortlist
Go to Shortlist or continue search
Shortlist 0
Other disciplines
Read more about levels here
Read more about levels here
Business Analyst
Industrial Industrial Retail Retail Technology Technology
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing Digital Transformation Digital Transformation
Regulatory Change Regulatory Change System and Cloud Development Testing System and Cloud Development Testing System Implementation System Implementation Target Operating Model Design Target Operating Model Design
See all
About me

I am an experienced professional with a passion for helping customers achieve their goals. I have a strong background in physical security and information management, and I have consistently delivered positive results throughout my career. My positive attitude and ‘can do’ approach has enabled me to reach success in operational excellence and project management.

Project Portfolio Management Stakeholder Management Change Management Communication
Business AnalysisChange ManagementCommunicationCost ControlIT Service ManagementLeadershipPortfolio ManagementProblem SolvingProduct DevelopmentProject Portfolio ManagementStakeholder EngagementStakeholder ManagementTeam ManagementTime Management
Oct, 2022
May, 2023
service security change lead
Energy infrastructure
As a Service security change lead, I have 7 months of experience. My key roles include assisting in establishing and upkeeping IT service, Infosec and Change Delivery frameworks, managing and overseeing audit and assurance tasks to ensure compliance, facilitating and maintaining Lean business case tracker for initial change gate reviews, managing standard reporting packs, supporting onboarding of external resources to allocated projects, determining costs for scrum teams, reviewing Project/portfolio RAID logs, creating portfolio road map, financial management for ongoing projects, and managing Jira tempo time tracking.
Key responsibilities Key responsibilities
  • Establishing IT frameworks
  • Managing audit tasks
  • Maintaining business case tracker
  • Reporting on financials
Key achievements Key achievements
  • Ensured compliance
  • Onboarded external resources
  • Created portfolio roadmap
  • Managed Jira tracking
Nov, 2020
Sep, 2022
managing partner
IT Solutions Consulting
As a Managing Partner with two years of experience, I am responsible for identifying and contacting new prospective clients, presenting services, coordinating with the project team, tracking the progress of the project, ensuring delivery on time, and reporting regular reports to the client. Through my efforts, I have achieved increased customer base, improved customer satisfaction, maximized project efficiency, and increased revenue.
Key responsibilities Key responsibilities
  • Identifying clients
  • Presenting services
  • Tracking projects
  • Reporting to clients
Key achievements Key achievements
  • Increased customer base
  • Improved customer satisfaction
  • Maximized project efficiency
  • Increased revenue
Feb, 2016
Jul, 2020
manager business solutions
IoT and IT Security
As a Manager Business Solutions, I have 5 years of experience in resolving helpdesk incidents and requests, improving operational systems and policies, dealing with customer escalations, categorizing and prioritizing enquiries, triaging and troubleshooting technical issues, providing regular communication to customers and senior team members, analysing managed services system and software log files, and giving sales presentations to customers. I have also managed to reduce cost and improve Business efficiency, IT Security and optimizing energy usage.
Key responsibilities Key responsibilities
  • Maintain helpdesk incidents
  • Improve operational systems
  • Deal with customer escalations
  • Triage technical issues
Key achievements Key achievements
  • Reduced cost
  • Regular communication
  • Categorize & prioritize enquiries
  • Analyse managed services
Dec, 2012
Jul, 2015
sales and operations manager
Printed Electronics
As a Sales and Operations Manager with 3 years of experience, I have managed sales and operations while developing strategies to increase efficiency and ensure compliance with ISO standards. I have achieved sales and operations targets, improved customer satisfaction ratings, reduced costs and improved efficiency, and successfully implemented new processes. I have also led a team of professionals while working with CMI, an ISO organization recognized in Southeast Asia for its expertise in flexible printed electronics and transfer technology from Japan.
Key responsibilities Key responsibilities
  • Manage sales and operations
  • Develop strategies to increase efficiency
  • Ensure compliance with ISO standards
  • Lead team of professionals
Key achievements Key achievements
  • Achieved sales and operations targets
  • Improved customer satisfaction ratings
  • Reduced costs and improved efficiency
  • Successfully implemented new processes
Oct, 2009
May, 2012
marketing manager
Fire & Security
As a Marketing Manager with 3 years of experience, I was responsible for bringing in new business, promoting Tyco products, creating business cases, and composing proposals. I achieved success by creating two new product categories, conducting market analysis, presenting tech presentations, and participating in client meetings.
Key responsibilities Key responsibilities
  • Bringing in new business
  • Promote products
  • Create business cases
  • Compose proposals
Key achievements Key achievements
  • Created product categories
  • Conducted market analysis
  • Presented tech presentations
  • Participated in client meetings
Jul, 2007
Sep, 2009
sales director
IT services
I have been a Sales Director for 3 years, starting Value3 IT Solutions Pvt. Ltd in 2007 to market EMR/PMS product in US. I was involved in the development of the product, presented business plan in a national gathering of top business personnel, procured investors, introduced cost control measures, managed sourcing strategies and planning, and generated revenue through new US based transcription business.
Key responsibilities Key responsibilities
  • Developed EMR/PMS
  • Procured investors
  • Introduced cost control
  • Managed sourcing
Key achievements Key achievements
  • Started Value3 IT Solutions
  • Presented business plan
  • Generated revenue
  • Good understanding of P/L
Jan, 2006
Jul, 2007
sales manager
Global Sales
As a Sales Manager for Kuwait, I was responsible for managing a team of sales representatives, developing sales strategies, maintaining client relationships, and analyzing sales data. My achievements included increasing sales by 20%, developing successful sales strategies, achieving customer satisfaction, and expanding the client base.
Key responsibilities Key responsibilities
  • Managing sales team
  • Developing sales strategies
  • Maintaining client relationships
  • Analyzing sales data
Key achievements Key achievements
  • Increased sales by 20%
  • Developed successful sales strategies
  • Achieved customer satisfaction
  • Expanded client base
Jul, 2002
Nov, 2005
senior sales engineer
As a Senior Sales Engineer with 4 years of experience, I have been responsible for providing technical sales support, developing sales strategies, developing customer relationships and managing customer accounts. I have achieved significant success in my role, including increasing customer base by 20%, achieving sales targets of $1 million, negotiating and closing key deals, and developing strong customer relationships.
Key responsibilities Key responsibilities
  • Providing technical sales support
  • Developing sales strategies
  • Developing customer relationships
  • Managing customer accounts
Key achievements Key achievements
  • Increased customer base by 20%
  • Achieved sales targets of $1 million
  • Negotiated and closed key deals
  • Developed strong customer relationships
Jun, 2001
Jun, 2002
sales engineer
As a Sales Engineer with 1 year of experience, I provided technical sales support to customers, identified customer needs, developed sales strategies, identified new business opportunities, increased sales revenue, identified new customer segments, developed successful sales strategies, and cultivated strong customer relationships.
Key responsibilities Key responsibilities
  • Provide technical sales support
  • Identify customer needs
  • Develop sales strategies
  • Identify new business opportunities
Key achievements Key achievements
  • Increased sales revenue
  • Identified new customer segments
  • Developed successful sales strategies
  • Cultivated strong customer relationships