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Change Analyst
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Business Analyst
Financial Services Financial Services Technology Technology
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing Digital Transformation Digital Transformation
Financial Crime and Compliance Financial Crime and Compliance System Implementation System Implementation
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About me

I am a specialist, detail-oriented Business Analyst with 9 years of experience in Information and Communication Technology (Programmers) and Management, Policy and Governance (Management Analysts and Consultants). Proven expertise in gathering detailed requirements, performing gap analysis, and engineering business processes to ensure delivery of bespoke software solutions that optimise operations. I am passionate about leveraging technology to deliver the best solutions to meet the needs of my clients.

Project Management Business Analysis Data Analysis
Business AnalysisData AnalysisProblem SolvingProject Management
Jul, 2022
business analyst
Digital Transformation
As a Business Analyst, I am responsible for spearheading the delivery of multiple digital transformation projects. My key responsibilities include facilitating effective requirement gathering sessions, translating business needs, performing gap analysis, and managing the product backlog. I have achieved significant success in fast-tracking project execution, ensuring alignment with business requirements, validating product releases, and optimising project goals.
Key responsibilities Key responsibilities
  • Facilitating requirement gathering
  • Translating business needs
  • Performing gap analysis
  • Managing product backlog
Key achievements Key achievements
  • Fast-tracking project execution
  • Alignment with business requirements
  • Validate product releases
  • Optimise project goals
Jun, 2020
May, 2022
business analyst remote
Digital Platform
As a Business Analyst, I have performed business analysis activities and led the implementation of a digital platform that enhanced and maximised the ability of end users to submit queries. My responsibilities included gathering and analysing user needs, facilitating communication, creating documents, and ensuring User Stories were independent, negotiable, valuable, estimable, sized appropriately, and testable. My key achievements included introducing best practices, overseeing the development lifecycle, reducing the margin for error, and continuously improving delivery outcomes.
Key responsibilities Key responsibilities
  • Gathered user needs
  • Facilitated communication
  • Created documentation
  • Ensured User Stories
Key achievements Key achievements
  • Introduced best practices
  • Oversaw development lifecycle
  • Reduced margin for error
  • Continuously improved delivery
Feb, 2019
Jun, 2020
business analyst
Financial ServicesFinancial Services
As a Business Analyst, I led the development of analytics platform for investigations, Discovery, and Compliance to support insightful decision-making for various clients. My key responsibilities included liaising with cross-functional teams to capture requirements, solutioning technical specifications, documenting Minimum Viable Project Deliverables, and conducting post-implementation. My key achievement was improving data accuracy by 40-65% for several clients by successfully implementing the analytics platforms and expanding on data sources and representations.
Key responsibilities Key responsibilities
  • Liaised with teams
  • Solutioned technical specs
  • Documented MVPs
  • Conducted post-implementation
Key achievements Key achievements
  • Improved data accuracy
  • Implemented analytics platforms
  • Expanded data sources
  • High level of functionality
Dec, 2014
Jan, 2019
operations analyst
As a Operations Analyst, I have identified operational requirements and opportunities for improvement, gathered information by observing workflows, created company reports and conducted employee interviews. I have documented findings, prepared reports, made recommendations and developed new processes and procedures, resulting in enhancing operational efficiency by 42%.
Key responsibilities Key responsibilities
  • Identifying operational requirements
  • Gathering information
  • Documenting findings
  • Developing processes
Key achievements Key achievements
  • Enhancing operational efficiency
  • Preparing reports
  • Making recommendations
  • Creating company reports