Business and Process OptimisationData Transformation and WarehousingDigital Transformation
Financial Crime and ComplianceRegulatory ChangeSystem ImplementationTarget Operating Model Design
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About me
I am a specialist in Product Management and Delivery, Software Project Management, Agile Delivery, Stakeholder Management, Risk Management, Customer Support, User Acceptance Testing and Empowering teams towards Agile mindset. I have expertise in Telecommunications, Financial Services, Credit Ratings, Healthcare, and eCommerce. I am looking for relevant opportunities.
Agile LeadershipAgile MethodologiesBusiness AnalysisChange ManagementData AnalysisLeadershipProduct ManagementProject ManagementRegulatory ComplianceRequirements AnalysisRisk ManagementSoftware Development Life Cycle (SDLC)SQLStakeholder ManagementTeam Management
Experience
Apr, 2021
Current
project management consultant
Sustainable
Technology
As a Project Management Consultant my key responsibilities are to identify, communicate and monitor delivery of dependencies; ensure delivery of customer experience; build strong relationships with stakeholders; and set governance controls for the Programme. My achievements include reducing cycle time by adopting DevOps mindset, implementing CI/CD/CT, reducing waiting time of deployments, and improving Agile metrics. I have managed 4 project teams of size 8-14 members with the Dyson Contact centre project which is a Salesforce application integrated with multiple systems.
Key responsibilities
Identifying dependencies
Delivering customer experience
Building relationships
Setting governance
Key achievements
Reduced cycle time
Implemented CI/CD/CT
Reduced waiting time
Improved Agile metrics
Sep, 2018
Dec, 2020
product manager
Financial Services
Financial Services
During my time as a Product Manager in the Financial Services industry, I have managed credit ratings, implemented in-business controls, ensured regulatory compliance, and developed projects. My achievements include increasing credit ratings, reducing operational risks, improving compliance standards, and developing successful projects.
Key responsibilities
Manage credit ratings
Implement in-business controls
Ensure regulatory compliance
Develop projects
Key achievements
Increased credit ratings
Reduced operational risks
Improved compliance standards
Developed successful projects
Mar, 2018
Aug, 2018
senior business analyst
Financial Services
Banking
As a Senior Business Analyst, I worked in the banking industry, focusing on banking products and contract management. My responsibilities include analysing banking products, managing contracts, developing strategies, and improving processes. My achievements include increased customer satisfaction, reduced operational costs, developed new banking products, and enhanced contract management.
Key responsibilities
Analyzing banking products
Managing contracts
Developing strategies
Improving processes
Key achievements
Increased customer satisfaction
Reduced operational costs
Developed new banking products
Enhanced contract management
Mar, 2013
Mar, 2015
business analyst
Pharmaceutical
Healthcare
I am a Business Analyst with experience in the healthcare industry. My primary responsibilities include analysing product performance, developing product strategies, monitoring industry trends, and managing product lifecycle. I have achieved cost savings, improved customer experience, increased product uptake, and developed product roadmap. I have a professional level of 4.5-6 years.
Key responsibilities
Analyse product performance
Develop product strategies
Monitor industry trends
Manage product lifecycle
Key achievements
Generated cost savings
Improved customer experience
Increased product uptake
Developed product roadmap
Feb, 2015
Mar, 2015
business analyst
Sustainable
Healthcare
As a Business Analyst, my responsibilities include managing the product lifecycle, identifying customer needs, developing the product strategy, and creating the product roadmap. My achievements include streamlining the product development process, increasing customer satisfaction, reducing costs, and improving product performance.
Key responsibilities
Managing product lifecycle
Identifying customer needs
Developing product strategy
Creating product roadmap
Key achievements
Streamlined product development process
Increased customer satisfaction
Reduced costs
Improved product performance
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