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About me

I am a specialist in Product Management and Delivery, Software Project Management, Agile Delivery, Stakeholder Management, Risk Management, Customer Support, User Acceptance Testing and Empowering teams towards Agile mindset. I have expertise in Telecommunications, Financial Services, Credit Ratings, Healthcare, and eCommerce. I am looking for relevant opportunities.

Product Management Project Management Stakeholder Management
Agile LeadershipAgile MethodologiesBusiness AnalysisChange ManagementData AnalysisLeadershipProduct ManagementProject ManagementRegulatory ComplianceRequirements AnalysisRisk ManagementSoftware Development Life Cycle (SDLC)SQLStakeholder ManagementTeam Management
Apr, 2021
project management consultant
As a Project Management Consultant my key responsibilities are to identify, communicate and monitor delivery of dependencies; ensure delivery of customer experience; build strong relationships with stakeholders; and set governance controls for the Programme. My achievements include reducing cycle time by adopting DevOps mindset, implementing CI/CD/CT, reducing waiting time of deployments, and improving Agile metrics. I have managed 4 project teams of size 8-14 members with the Dyson Contact centre project which is a Salesforce application integrated with multiple systems.
Key responsibilities Key responsibilities
  • Identifying dependencies
  • Delivering customer experience
  • Building relationships
  • Setting governance
Key achievements Key achievements
  • Reduced cycle time
  • Implemented CI/CD/CT
  • Reduced waiting time
  • Improved Agile metrics
Sep, 2018
Dec, 2020
product manager
Financial ServicesFinancial Services
Financial Services
During my time as a Product Manager in the Financial Services industry, I have managed credit ratings, implemented in-business controls, ensured regulatory compliance, and developed projects. My achievements include increasing credit ratings, reducing operational risks, improving compliance standards, and developing successful projects.
Key responsibilities Key responsibilities
  • Manage credit ratings
  • Implement in-business controls
  • Ensure regulatory compliance
  • Develop projects
Key achievements Key achievements
  • Increased credit ratings
  • Reduced operational risks
  • Improved compliance standards
  • Developed successful projects
Mar, 2018
Aug, 2018
senior business analyst
Financial ServicesFinancial Services
As a Senior Business Analyst, I worked in the banking industry, focusing on banking products and contract management. My responsibilities include analysing banking products, managing contracts, developing strategies, and improving processes. My achievements include increased customer satisfaction, reduced operational costs, developed new banking products, and enhanced contract management.
Key responsibilities Key responsibilities
  • Analyzing banking products
  • Managing contracts
  • Developing strategies
  • Improving processes
Key achievements Key achievements
  • Increased customer satisfaction
  • Reduced operational costs
  • Developed new banking products
  • Enhanced contract management
Mar, 2013
Mar, 2015
business analyst
I am a Business Analyst with experience in the healthcare industry. My primary responsibilities include analysing product performance, developing product strategies, monitoring industry trends, and managing product lifecycle. I have achieved cost savings, improved customer experience, increased product uptake, and developed product roadmap. I have a professional level of 4.5-6 years.
Key responsibilities Key responsibilities
  • Analyse product performance
  • Develop product strategies
  • Monitor industry trends
  • Manage product lifecycle
Key achievements Key achievements
  • Generated cost savings
  • Improved customer experience
  • Increased product uptake
  • Developed product roadmap
Feb, 2015
Mar, 2015
business analyst
As a Business Analyst, my responsibilities include managing the product lifecycle, identifying customer needs, developing the product strategy, and creating the product roadmap. My achievements include streamlining the product development process, increasing customer satisfaction, reducing costs, and improving product performance.
Key responsibilities Key responsibilities
  • Managing product lifecycle
  • Identifying customer needs
  • Developing product strategy
  • Creating product roadmap
Key achievements Key achievements
  • Streamlined product development process
  • Increased customer satisfaction
  • Reduced costs
  • Improved product performance