Business and Process OptimisationData Transformation and WarehousingDigital Transformation
System ImplementationTarget Operating Model Design
I am an experienced Business Analyst and Consultant with 4 years of experience in the field. I specialize in Management, Policy and Governance, as well as Information and Communication Technology. I have strong business analysis skills that I have developed from working through the entire Soft Development Lifecycle (SDLC), which includes feasibility studies, business requirements analysis, business process improvement, change management through requirement engineering, and collaboration with relevant stakeholders. I am a dedicated professional with a passion for helping organizations improve their operations.
Gap AnalysisBusiness Process MappingBusiness AnalysisStakeholder Management
Business AnalysisBusiness Process MappingCRM ImplementationGap AnalysisStakeholder Management
I am a Business Analyst with 2 years of experience responsible for gathering Business Requirements for the implementation of a Business Intelligence solution to the Student's Recruitment Journey. My responsibilities include liaising with stakeholders, identifying key stakeholders, eliciting requirements, and documenting Epics & User Stories. I have achieved success in delivering a BI solution, increasing admission rate, improving operational efficiency, and ensuring a single version of data truth.
Liaising with stakeholders
Identifying key stakeholders
Documenting Epics & User Stories
Delivered BI solution
Increased admission rate
Improved operational efficiency
Single version of data truth
As a Business Analyst with 5 months of experience, I was responsible for implementing a new LMS to replace a project management tool for a medium-size E-learning organization within the Training and Education Industry. My responsibilities included gathering requirements, identifying stakeholders, creating documentation, and developing mock-ups. I was able to generate revenue, prioritize requirements, secure acceptance, and ensure operational readiness for the business to go live.
business process analyst
I have worked as a Business Process Analyst for 2 years, where I was responsible for introducing a new CRM for a retail shop. I mapped out the 'As-is' process, conducted workshops and interviews to elicit requirements, created user stories, and facilitated meetings. My achievements include reducing loading time, increasing productivity, improving conversion rates, and successfully implementing a new system design.
Mapped out process
Created user stories
Reduced loading time
Improved conversion rates
Implemented new system
team lead process delivery
As a Team Lead Process Delivery with 2 years of experience, I have successfully delivered process optimization/improvement across various workstreams. I worked closely with stakeholders to understand business issues and requirements, and developed recommendations and functional specifications for the proposed solution. I obtained signoff from relevant stakeholders, facilitated workshops with key stakeholders, designed TO-BE business process models, and produced training plans.
Designing TO-BE processes
Producing training plans
Enter your email and password to log in
Enter your info to sign up
Enter your password to receive a recovery link email address