Partner has been successfully added to your Shortlist
Go to Shortlist or continue search
Shortlist 0
Other disciplines
Read more about levels here
Business Intelligence Analyst
Read more about levels here
Business Architect
Financial Services Financial Services Information Technology Information Technology
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing Digital Transformation Digital Transformation
Regulatory Change Regulatory Change System and Cloud Development Testing System and Cloud Development Testing System Implementation System Implementation
See all
About me

I am a highly experienced Information and Communication Technology (ICT) Programmer and Communication, Marketing and Public Relations Manager consultant, with 11 years of work experience, including 4 years of management experience. I am committed to providing the best service to my clients.

Data Analysis Process Improvement Stakeholder Management
Data AnalysisProcess ImprovementStakeholder Management
Nov, 2022
business analyst
Information TechnologyInformation Technology
Business Consulting
I have conducted research and analysis to identify problem statement, user needs, pain points, business objectives and market trends. I have also created user stories, use cases, process flow maps and product software requirement documents and communicated requirements to development teams. Additionally, I have developed and maintained project documentation, such as requirements traceability matrix, user manuals, and release notes. Furthermore, I have provided data support to various teams by extracting information from datasets and producing Power BI reports and KPI dashboards for business areas and functional heads.
Key responsibilities Key responsibilities
  • Conduct research & analysis
  • Create user stories
  • Develop & maintain documentation
  • Provide data support
Key achievements Key achievements
  • Identified problem statement
  • Developed business case
  • Conducted surveys & interviews
  • Collaborated with stakeholders
Apr, 2018
Feb, 2022
business analyst digital project delivery
Information TechnologyInformation Technology
Digital Delivery
I have experience in monitoring and analysing the performance of company's activities and campaigns on digital platforms, identifying areas for improvement and ensuring successful delivery of new digital projects. I have supervised project stages, identified resources, developed project plans, schedules and defined project deliverables. I have also collaborated with cross-functional teams, managed datasets, formatted data errors, developed dashboards and digital strategies that align with business objectives.
Key responsibilities Key responsibilities
  • Monitored performance
  • Identified areas for improvement
  • Developed project plans
  • Managed datasets
Key achievements Key achievements
  • Ensured successful delivery
  • Collaborated with teams
  • Formatted data errors
  • Developed digital strategies
Jan, 2016
Mar, 2018
business analyst digital transformation
Information TechnologyInformation Technology
Digital Transformation
I collaborate with business and technology teams on software development, process improvement and digital transformation projects. I elicit, analyse, and validate stakeholder, business, and solution requirements for clear understanding of project needs. I design business process mapping, document functional and non-functional requirements, and facilitate workshops and meetings with various stakeholders. I also analyse and report on key performance indicators (KPIs) to assess systems and process performance and identify opportunities for improvement.
Key responsibilities Key responsibilities
  • Facilitate workshops
  • Analyse data & report
  • Design business process
  • Document requirements
Key achievements Key achievements
  • Planned & monitored deliverables
  • Ensured traceability
  • Delivered change impacts
  • Generated insights
Feb, 2012
Dec, 2015
relationship manager
Financial ServicesFinancial Services
Financial Services
I have experience in asset portfolio management, marketing strategies implementation, business unit repositioning and revenue and losses management. I have achieved 120% average annual growth through customer acquisition, asset creation and income generation. I have also managed resources effectively to ensure profitability.
Key responsibilities Key responsibilities
  • Asset portfolio management
  • Marketing strategies implementation
  • Business unit repositioning
  • Revenue and losses management
Key achievements Key achievements
  • 120% average annual growth
  • Customer acquisition
  • Asset creation
  • Income generation