As a Technology portfolio change lead I was responsible for end-to-end management of the 'BizTech' Technical Change Portfolio and direct management for 7 Project Managers and Business Analysts. My achievements included improving the quality of project delivery, leading the Cloud Transformation Programme, implementing ISO27001 certification and DMS (m-files document management). I also took on the Interim Project Management of multiple projects to fill resource gaps.

As a Senior Project Manager I have managed multiple Information Security projects, successfully recovered and led through to final delivery a high-profile ITIL ITSM programme, various SAP projects, led technology delivery enabling operational separation and enabled HR to deliver Pension reforms. I have also established excellent stakeholder relationships and delivered outcomes for the UK & Swiss member firms with a combined user base of 25,000.

I have successfully built an off-shore team of MQL developers to collaborate in creating a suite of automated trading applications for retail Foreign Exchange traders, opening and automatically managing live trading positions to close with profit, whilst providing real time trade alerts to mobile devices and via email.

As a Business Project Manager I was engaged with the company leadership to assess business viability after significant management changes. This included analysis of internal resource capability, customer base, products, and sales pipeline. I led the creation of a target operating model, rebranding and production of a complete suite of consulting business processes and branded product templates. Additionally, I built an 'associate sales network' enabling prior employees to introduce new clients and earn commission.

As a Group Security Programme Manager I have been responsible for leading a core group to design the programme blueprint, detailed definition and secure funding from the RMG board, resourced and line management of a team. I also led the definition with commercials of the BACS Cloud Payment replacement programme for RMG, ParcelForce Worldwide and Post Office, including migration of data centres and move of primary suppliers from CSC to HCL. Moreover, I achieved full organisation compliance on time and within budget constraints. Additionally, I have managed a transformational change project to migrate 5 contact centres from a web-based payments portal to automated telephony payments using BT 'Eckoh Protect', which included union negotiations, business change forming new management KPIs, concise communications and tiered training.

I was a Programme Manager in this role for 2 years. I have been responsible for leading a multifunctional team of technical, business, and external QSA to produce the delivery roadmap of security projects. I have also been functioning as a PCI DSS SME within Information Security, advising projects of compliance measures needed. I have achieved success in delivering the roadmap on time and achieving security projects goals, which were committed to by the TUI UK&I board.

As a Business Change Project Manager, my responsibilities include developing a new business operating model, delivering a data warehouse redesign project, leading the roll-out of a finance project, and managing a team of business analysts to prepare 800+ dealerships for a Sales and CRM software implementation. My achievements include building additional operational environments, migrating from paper-based invoicing to an automated solution, and successfully preparing 800+ dealerships for the software implementation.

As a Senior Project Manager in Information Security Consulting, I managed a portfolio of 36 PCI DSS Information Security compliance projects for the SOC. I conducted a top-down review of TATA SOC to deliver effective SIEM and PIM for 'critical payments infrastructure'. I also managed the engagement between internal audit & risk, Head of Information Security and internal business units. I successfully delivered rollouts of multiple server security and stabilisation updates (4500 servers over 1000 stores).

I was the Head of Development for 6 months, leading a small development and test team to deliver Kalypton secure payment products. We have achieved multiple Agile releases of the Tereon Mobile Money Payment Network for iOS and Android in Africa, and have enhanced frameworks for governance, development and delivery to ISO 27001/2 standards.

I am responsible for end-to-end project management of a portfolio of projects across three business areas: Retail, London Markets and Bermuda & Group. I have achieved PCI DSS compliance and implemented Splunk, VLAN segregation, WAF and Firewall upgrades. I have developed and released the Hiscox Claims Management suite, and collaborated with modelling analysts to deliver a new catastrophe modelling data warehouse for use by specialist teams and executive stakeholders in the London & Bermuda businesses utilising RMS & RiskLink technologies.