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About me

I am an experienced Business Analyst consultant with 9 years of work experience, including 2 years of management experience. I have a strong understanding of business operations, processes and procedures and am able to provide valuable insights to help organisations reach their goals.

Problem Solving Communication Leadership Business Analysis
CommunicationLeadershipProblem SolvingProject ManagementTechnical Documentation
Feb, 2021
senior business analyst
Financial ServicesFinancial Services
Financial Services
As a Senior Business Analyst, I was responsible for gathering requirements, conducting Gap Analysis and research to understand the requirements of the organization, including leading workshops to interview the client's employees, management team, and key stakeholders. I also aligned activities to established business processes, protocols, and quality standards, and identified issues and prepared reports for the wider business.
Key responsibilities Key responsibilities
  • Gathering requirements
  • Gap Analysis
  • Research
  • Aligning activities
Key achievements Key achievements
  • Accepted requirements
  • External data sharing
  • Interviews and workshops
  • Business reports
Jan, 2020
Jan, 2021
senior business analyst
As a Senior Business Analyst Project Coordinator with 1 year of experience, I have developed an understanding of the scope of automation with UI Path and Blue Prism, prepared business cases, BRD and SDD for approval by the client, calculated net FTE and dollar savings, maintained the document repository, and coordinated the testing of the project. I have also reviewed project deliverables to ensure the schedule was maintained while meeting quality standards.
Key responsibilities Key responsibilities
  • Calculate savings
  • Prepare documents
  • Maintain repository
  • Review deliverables
Key achievements Key achievements
  • Understood automation scope
  • Calculated savings
  • Maintained quality
  • Kept schedules
Jan, 2018
Dec, 2019
business analyst
My responsibilities include gathering and documenting project requirements, preparing technical documentation, maintaining strong stakeholder relationships, influencing decisions, communicating proposed solutions and ensuring effective communication throughout all project stages. I have also reported on performance against plans.
Key responsibilities Key responsibilities
  • Gathered project requirements
  • Prepared technical documentation
  • Maintained stakeholder relationships
  • Reported performance plans
Key achievements Key achievements
  • Influenced decisions
  • Communicated proposed solutions
  • Ensured effective communication
  • Reported performance plans
Jan, 2017
Dec, 2017
business analyst
Software Solutions
I was responsible for providing training on automation software, implementing quality control procedures, tracking and delivering project milestones, and maintaining strong relationships with clients. My achievements included conducting POCs as per requirements, delivering customer requirements, increasing customer satisfaction, and ensuring project success.
Key responsibilities Key responsibilities
  • Provided training on automation software
  • Implemented quality control
  • Tracked and delivered project milestones
  • Maintained strong client relationships
Key achievements Key achievements
  • Conducted POCs as per requirements
  • Delivered customer requirements
  • Increased customer satisfaction
  • Ensured project success
Sep, 2014
Dec, 2016
program leader
Public SectorPublic Sector
Educational Institution
I had the responsibility for the entire Programme for the delivery of teaching-learning assessment outputs to ensure academic health in conformance and compliance standards. I also supported the Director of Studies in achieving quality of assurance and enhancement of the programme. Moreover, I assisted with the preparation of semester and annual monitoring reports for consideration by the Academic board.
Key responsibilities Key responsibilities
  • Ensuring academic health
  • Quality assurance & enhancement
  • Preparing monitoring reports
  • Leading academic personnel
Key achievements Key achievements
  • Delivery of teaching-learning outputs
  • Conformance & compliance standards
  • Considered by Academic board
  • Maintained academic health