Contracting through my Limited Company as a PMO Professional

Short-term contract to implement a PMO governance framework on the Nucleus UK Programme (AI and data analytics). I produced and managed a governance pack which included Terms of Reference, RACI, organisational charts, scope and plan on a page. I also setup document structures on Teams and Confluence, attended all programme meetings up to SteerCo and produced minutes and actions. I created and managed weekly status reports and held weekly risks and issues review with the Project Managers.

Responsible for transforming a failing PMO to provide structure and programme consistency across all UK and international commercial, technical and architecture teams. I conducted onsite kick-off workshops for new operating countries, liaised with international country heads and data scientists regarding monthly KPI reporting, managed weekly EU cluster meetings and monthly touchpoints including plan reviews, and provided strategic support to the finance team in the preparation and submission of 5+7 budgets. I also managed the SharePoint site and RAID logs via Jira.

As a PMO Lead for the Fixed Line Improvement Programme (FLIP), I was responsible for setting up a PMO function from scratch, producing and updating PMO documents including ToR, PID, status packs, plan on a page, RAID logs, org charts, meeting schedules, communications plans and action logs. I provided leadership and direction to the PMO team and worked closely with the programme manager and workstream leads to ensure the programme remained within timelines, budget and governance controls. I chaired weekly status meetings, attended monthly Steering Committees and managed communications to the programme team and stakeholders via email, SharePoint, status packs and Yammer. I also managed and monitored the budget and monthly variance analysis to actuals.

As a PMO Lead for the pilot of the Fixed Line Improvement Programme (FLIP), I was responsible for representing the carrier network on daily liaison with offshore partner to define and agree priorities, timelines and payment of key vendors. I prepared reports and analysed weekly statistics for the senior management team via a priority list and served as the primary point of contact for key UK and international vendors regarding payments. I managed and resolved vendor payment issues prior to cut off notices being issued and worked in close collaboration with internal teams and stakeholders to ensure timely resolution of down payments. I also worked closely with the technical team to identify and report on system issues.

Working with Hitachi (implementation partners) on a global MS D365 rollout.

I worked as a PMO to the Content Supply Chain in a delivery-focused role with ownership for supporting the delivery of the Content Processing programme as part of a £25M Content Supply Chain transformation. My responsibilities included producing packs, chairing working groups, preparing portfolio reports, managing board and steering committees, managing RAID and overseeing Confluence site. I was also accountable for managing programme artefacts including roadmaps, Plan on a Page, governance pack, action logs and milestone tracker. Additionally, I chaired PMO reviews with project managers, defined and implemented a robust communication plan including producing a monthly newsletter for the wider portfolio team and facilitating workshops with delivery partners in Italy and Germany. I successfully delivered the £25M transformation and regularly met key timelines.

I was responsible for managing projects and resources, monitoring performance metrics, providing regular reporting and identifying risks and opportunities. I have achieved successful project delivery, established effective processes, improved project performance and reduced project costs. .

My responsibilities included developing and maintaining project plans, managing and monitoring project progress, providing regular progress reports, and ensuring project delivery within timeline and budget. I achieved success in completing projects on time and budget, providing reliable and accurate project progress reports, identifying and resolving project issues, and maintaining strong relationships with stakeholders.

PMO Lead role