Facilitated client visits for requirements gathering. Developed System Test Plans. Interacted with client representatives. Designed and maintained automation scripts & test cases. Executed automated cases. Created and executed test plans, test cases and scripts to ensure product quality. Participated in Story Grooming sessions and Requirement Analysis. Monitored scrum and applied Agile/scrum best-practices. Supported Product owners and provided timely feedback. Organized agile practices and values to increase productivity and team satisfaction. Assigned and allocated work on time. Created Test Plans and Test Scenarios. Executed Functional and Regression Cases. Updated regression suite. E2E Testing of In Scope Items. Defect Reporting, Triage and Management. Status Reporting. Coordinated with Onsite leads. Manual Testing on Web/Desktop applications. Mobile Application Testing. Analysed Production Incidents and created Root Cause Analysis documents. Developed and maintained QA metrics. Knowledge of SQL.

A Test Engineer responsible for manual testing of web/desktop-based applications, writing test cases, and managing attendance and workflow. Delivered high-quality results, improved efficiency, and increased customer satisfaction.