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About me

I am an experienced Quality Assurance Manager with 23+ years of experience in leading and managing global quality assurance and testing teams. My expertise covers the full software delivery lifecycle and I am passionate about testing early to ensure projects are delivered on-time and with desired quality. I am looking for new opportunities in QA/Test Manager roles or contract roles for QA/Test Analyst/Lead/Manager.

Leadership Stakeholder Management Requirements Analysis Software Development Life Cycle (SDLC)
AgileDevOpsLeadershipRequirements AnalysisSoftware Development Life Cycle (SDLC)SQLStakeholder Management
Mar, 2013
Apr, 2023
quality assurance manager
Headless commerce
I have been a Quality Assurance Manager Global since 2013, managing teams of internal and offshore testers for the Global Professional Services Department, spending 80% of my time on hands-on testing and 20% on management tasks. My achievements include leading QA activities on agile projects, creating and managing the EMEA Professional Services QA team, collaborating with the sales team to produce high quality demos, and managing team morale. My responsibilities have included working and liaising with implementation partners globally, taking on the role of Scrum Master, assisting with DevOps tasks, executing performance testing, writing and maintaining automated tests, and authoring test and QA documentation.
Key responsibilities Key responsibilities
  • Managed QA team
  • Collaborated with sales team
  • Scrum Master role
  • Executed performance testing
Key achievements Key achievements
  • Led QA activities
  • Created and managed QA team
  • Produced high quality demos
  • Managed team morale
Jul, 2008
Feb, 2013
principal qa engineer
As a Principal QA Engineer, I was responsible for testing and managing testing of both Scrum and Waterfall based projects for web and back end platforms, through the entire lifecycle. My key achievements included building and maintaining the Jenkins continuous integration server, Sonar code metrics system, JBehave functional tests and JMeter performance tests, as well as mentoring and supporting junior staff and managing the day to day work of external testing resources on project work.
Key responsibilities Key responsibilities
  • Testing and managing projects
  • Maintaining CI server
  • Mentoring junior staff
  • Managing external testing resources
Key achievements Key achievements
  • Built and maintained CI server
  • Sonar code metrics system
  • JBehave functional tests
  • JMeter performance tests
Jul, 2004
Jun, 2008
lead system tester
Software Testing
I have implemented and administered TestDirector for Quality Center, developed new departmental intranet pages, evaluated, planned and implemented Quicktest Professional and Winrunner to increase automated testing capabilities, and co-ordinated the use of additional resources from both within the development team and the wider business to ensure projects were adequately resourced.
Key responsibilities Key responsibilities
  • Administered TestDirector
  • Developed intranet pages
  • Implemented Quicktest Professional
  • Co-ordinated resources
Key achievements Key achievements
  • Consistency in test case management
  • Increased automated testing capabilities
  • Facilitated knowledge of QA activities
  • Projects adequately resourced
Feb, 2000
Jun, 2004
qa and testing lead
Software Solutions
My role involves managing the UK QA department and leading testing activities on both local and global projects, through the complete lifecycle. This includes developing testing strategies, delivering successful projects, improving processes and procedures, ensuring quality standards, and developing successful teams.
Key responsibilities Key responsibilities
  • Manage UK QA dept
  • Lead testing on local and global projects
  • Ensure lifecycle completion
  • Develop testing strategies
Key achievements Key achievements
  • Delivered successful projects
  • Improved processes and procedures
  • Ensured quality standards
  • Developed successful teams