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About me
I am a creative and experienced digital communications specialist with 7 years of experience in delivering communication strategies to audiences worldwide. I have a proven track record in connecting leadership with employees and driving narratives through corporate, change, and crisis communications. I have experience in delivering global internal communications content for large organisations.
As an Intranet Project Support Officer, I have 7 months of experience in consulting and project management of an intranet migration project. My responsibilities include leveraging technical expertise and implementation to ensure successful roll-out. During my time in this role, I have achieved successes such as successfully migrating the intranet, improving intranet performance, developing project management skills, and building strong relationships with stakeholders.
Key responsibilities
Consulting on intranet migration project
Leveraging technical expertise
Implementing project plan
Ensuring successful roll-out
Key achievements
Successfully migrated intranet
Improved intranet performance
Developed project management skills
Built strong relationships with stakeholders
Jul, 2022
Sep, 2022
corporate communications manager
Technology
Global enterprise
As a Corporate Communications Manager, I provided advisory services, incorporating best practice, design expertise, and deployment strategies for the upgrade of corporate intranet site, for global employee base of 5,000. I successfully upgraded the corporate intranet site, advised on best practices, designed the intranet site, and deployed strategies for the global employees.
Key responsibilities
Provide advisory services
Deploy best practice
Design intranet site
Deployment strategies for 5,000 employees
Key achievements
Upgraded corporate intranet site
Advised on best practices
Designed intranet site
Deployed strategies for global employees
Nov, 2021
Jun, 2022
content and platform coordinator
Financial Services
Corporate
I have been working as a Content and Platform Coordinator for 7 months. My primary responsibilities include SharePoint site administration, being a trusted advisor to the Head of the CEO's office, overseeing site architecture and technical performance, and content governance. My key achievements include successfully launching the SharePoint site, aligning the group with the change management plan, conducting employee communications and site demonstrations, and gathering feedback for modifications.
Key responsibilities
SharePoint site administration
Trusted advisor to CEO
Site architecture and performance
Content governance
Key achievements
Successful launch of SharePoint site
Group alignment with change plan
Employee communications and site demos
Gathering feedback for modifications
May, 2021
Dec, 2021
digital learning platform developer consultant remote
Financial Services
Learning Platform
I have been working as a remote Digital Learning Platform Developer Consultant for 7 months. During this time, I have collaborated with HSBC Learning Consultants and Global Community Managers to audit and build content for the e-learning platform Degreed, targeting a global employee base of 200,000. I have built and uploaded over 500 Degreed plans and pathways, including translated e-learning content in 10 languages.
Key responsibilities
Auditing content
Building content
Uploading plans
Translating content
Key achievements
Built 500 plans
Uploaded 500 plans
Targeted global employees
Translated content in 10 languages
Aug, 2021
Oct, 2021
internal communications copywriter remote
Technology
Remote
As an Internal Communications Copywriter with 2 months of experience, I sourced and authored engaging news articles related to HR, Business Services and Marketing, connecting and informing employees. I also owned the delivery of a weekly newsletter with a global readership of 8,000, via email platform (Poppulo).
Key responsibilities
Sourcing articles
Authoring news
Delivering newsletter
Informing employees
Key achievements
Engaging content
Global readership
Email platform
Connecting employees
Apr, 2021
May, 2021
digital workplace consultant remote
Technology
Digital workplace consultant
As a Technical Content Writer, I have contributed to a large-scale digital transformation project for Cisco's Webex brand. My key responsibilities included crafting high-quality digital assets for customer-facing channels, such as web copy, email, presentations, blog posts, social media content, use cases, video scripts, and technical advisory guides. I managed the end-to-end content process from design brief to client sign-off. My work resulted in the successful delivery of over 150 digital assets for a global launch.
Key responsibilities
Crafting digital assets
Managing content process
Writing web copy
Creating social media content
Key achievements
Delivered 150 digital assets
Global launch success
Autonomous and collaborative work
High-quality digital assets
Apr, 2020
Apr, 2021
academic mentor and guest lecturer remote
Financial Services
Education
As an Academic Mentor and Guest Lecturer, I have been providing academic support and coaching to Kingston University Business students on an ad-hoc basis for the past year. During this time, I have achieved success in improving student performance, developing creative approaches to teaching, creating effective learning materials, and maintaining positive relationships with students. I have also delivered lectures to students on a variety of topics.
Key responsibilities
Provided academic support
Coached students
Assisted with ad-hoc tasks
Delivered lectures
Key achievements
Improved student performance
Developed creative approaches
Created effective learning materials
Maintained positive relationships
Dec, 2019
Apr, 2020
executive development coordinator h r communications
Financial Services
HR Communications
I have been working as the Executive Development Coordinator for HR Communications for the past 4 months. My responsibilities include devising a robust communications strategy targeting Executive level individuals across all ABF businesses, serving as Content Writer of internal newsletter with a global readership (100K), and content administrator of 3 intranet sites (corporate, careers and employee talent database). I have achieved comprehensive audit of 3 intranet sites and implemented recommendations, resulting in increased traffic by 65%, (over 3-month period) and elevated internal recruitment applications.
Key responsibilities
Devised communications strategy
Content Writer
Content administrator
Audit intranet sites
Key achievements
Increased traffic by 65%
Implemented recommendations
Robust communications strategy
Improved employee retention
Nov, 2017
Dec, 2019
governance and integration analyst communications lead
Mergers, Acquisitions, and Integrations
Global Services
I am a Global Strategic Governance and Integration Analyst Communications Lead with 3 years of experience. My job involves crafting and executing a comprehensive communication plan targeted at a diverse global audience of 10,000 employees. My key achievements include auditing a SharePoint site of over 50 pages, constructing news content and owning Global Town hall broadcasts with over 500 listeners, and activating Microsoft Yammer social channel with a strategic communications campaign, resulting in 5,000 migrating in 3 days.
Key responsibilities
Auditing SharePoint site
Constructing news content
Owning Town hall broadcasts
Activating Microsoft Yammer
Key achievements
Organised document library
Reached 500 listeners
Strategic communications campaign
5,000 migrated in 3 days
May, 2016
Apr, 2017
project management consultant/it training consultant
Technology
Technology Consulting
As a Project Management Consultant/Information Technology Training Consultant with 11 months of experience, I was responsible for leading the global communications strategy and reporting on internal communications for Workplace & Travel Services. My key achievements included auditing a SharePoint site of over 50 pages and organising the document library, constructing news content and owning Global Town hall broadcasts with over 500 listeners, and activating Microsoft Yammer social channel, replacing Salesforce Chatter with a strategic communications campaign, resulting in 5,000 migrating in 3 days.
Key responsibilities
Craft and execute communication plan
Audit SharePoint site
Construct news content
Activate Microsoft Yammer
Key achievements
Organised document library
Global Town hall broadcasts
Yammer social channel activation
5,000 migrated in 3 days
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