As a Project Manager with 2 years of experience, I have been responsible for protecting customers and reducing fraud through delivery of EBA Alerts & ISO 20022 programmes, managing a team of Business Analysts, Project Manager, Product Owner, Testing and Design colleagues to introduce change to the payments landscape to ensure bank is ISO 20022 compliant, owning the E2E plan and delivery of the SEPA regulatory outcomes, and introducing Agile Ways of Working to improve efficiency (LeanKit & Jira).

As a Project Manager Fund Solutions, I have been responsible for identifying, auditing and documenting existing processes and procedures in Confluence for the benefit of the Front and Back-office teams. I have also managed the DDQ process and built a legacy which has improved new request turnaround. Additionally, I have built a more structured approach to cooperation between the Swiss and UK teams by developing synergies and sharing of best practice.

As a Project Manager Supply Chain Finance with two months experience, I am responsible for assisting the Head of SCF to deliver against a BoW to improve SCF processes. My duties include developing and managing project plans, analyzing and reporting on project progress, identifying and resolving issues, and organizing and leading meetings. I am also responsible for meeting project objectives.

As a Project and Product Manager with 2 years of experience, I have been responsible for managing the FSCS Deposit Guarantee Scheme, identifying and mitigating risks, reviewing technical specifications, and creating requirements. My achievements include improving Financial Reporting, reducing paper usage, introducing Cloud solutions, and delivering 'more for less' solutions. I have also regularly engaged with the FCA, FSCS and the PRA to ensure compliance with regulatory requirements.

As a Project Manager with 11 months of experience, I was responsible for delivering Global Location Strategy for APAC, EMEA and NAM, saving the bank £10 million and managing the India Location Strategy initiatives. I also reviewed data, processes, and staff roles to determine operational and cost efficiency. Additionally, I shaped and drove the Risk and Analytics programme for Brexit transitions to Dublin, Frankfurt and the setting up of a new UK banking presence in London for EMEA region. I also embedded a process of change to ensure Brexit change was driven through sub-committees to land at an Executive level, while always ensuring standards and best practice reflected on the banks core objectives, and helping deliver Brexit projects MARCH (Equities and Prime) and ARCH (Finance, Risk, Compliance) to ensure business readiness was in place.

As a Project Manager and Product Owner on a Digital Transformation Programme, I was responsible for shaping and driving Global Customer Tax Reporting programme, capturing reporting requirements, mapping customer journeys and managing stakeholder engagement. My achievements included training senior directors, managing BRD Book of Work, managing User Acceptance testing and managing Global Steering Committee. I also worked in an Agile pod structure, supported IT PM and Business programme manager and collaborated with developers, testers, architects and end users to ensure stakeholders received agreed solutions.

I am a Lead Business Analyst with 3 years of experience, currently working on Digital, Cyber Security, Major Risk and Payments Programmes and IT/Digital/Operational Resilience. My responsibilities include managing RFI and RFP activities, delivering BA artefacts, creating requirements, and managing stakeholders. My achievements include introducing HP technology upgrades, delivering dashboards, improving Critical Business Processes, and gathering BRD. I am also responsible for delivering Operational Risk agenda for Digital Banking activity.

As a Digital Business Analyst with 6 months of experience, I have been responsible for building a successful digital strategy incorporating multiple brands, reducing operational risk, strengthening digital capabilities, and delivering performance improvements. I have created risk and divisional reports to enhance understanding and inform findings to senior executive forum. I have facilitated workshops with divisional heads, product owners, and technical teams to capture business and technical requirements to drive change. I have also had strong process mapping skillset to influence the expectations of stakeholders across the business.

I have 11 months of experience as a Business Analyst in the Wholesale Markets, Treasury and Trading departments. My main responsibilities have been to deliver a reconciliation, brokerage and confirmation matching platform, as well as a travel integration initiative. I have successfully migrated the Lloyds/HBOS platform, improved customer experience, optimised process efficiency and reduced operational costs.

As a Digital Lead Business Analyst and Product Owner for Web Tablet Mobile Banking, I was part of a multi-location Agile delivery team using Scrum methodology to introduce Apple iPads to replace desktop TOM within the entire UK Business. My responsibilities included leading Agile delivery, re-designing front-end applications, conducting operational and conduct risk assessments, and managing stakeholder relationships. My achievements included creating an As Is operating model, reducing branch costs, improving customer journeys, and implementing an API middleware layer. I also managed 4 BA's on the team.