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Scrum Master
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About me

I am a highly experienced Information and Communication Technology (ICT) specialist with 10 years of professional work experience, including 2 years of management experience. I have a mid-level position and am passionate about delivering the best results for my clients.

Stakeholder Management Process Improvement Leadership Problem Solving
LeadershipProblem SolvingProcess ImprovementStakeholder Management
Jan, 2023
senior technical business analyst and product owner
Decentralised Blockchain
As a Senior Technical Business Analyst and Product Owner, I have been responsible for determining engineering objectives, resolving product questions, creating workflows and diagrams, leading the delivery management team, escalating risks, negotiating prioritisation, applying process mapping and redesign skills, and collaborating with stakeholders. My achievements include optimising gameplay mechanics, enhancing user experience, supporting revenue generation strategies, and promoting best practices to ensure an efficient and sustainable product development lifecycle.
Key responsibilities Key responsibilities
  • Determined objectives
  • Resolved product questions
  • Created workflows
  • Led delivery team
Key achievements Key achievements
  • Optimised gameplay
  • Enhanced user experience
  • Supported revenue strategies
  • Promoted best practices
Apr, 2022
Jan, 2023
agile coach
Gaming Solutions
As an Agile Coach, I have successfully implemented Scaled Agile Frameworks (SAFe) across the Agile Release Train (ART) to align, collaborate and deliver robust products across the large frontend team. I have led six teams across different regions to launch Proline+ and Proline sports betting solutions for OLG, and used key scrum metrics to deliver committed work, identify areas for improvement and improve team performance. I have also served in Product Owner capacity to prioritise the backlog, make priority decisions, approve completed work, and develop features, user stories, and requirements based on the product roadmap and vision. I have also provided guidance and support to Agile teams, including Scrum Masters, Product Owners, and development teams, in understanding and implementing Agile principles, values, and practices.
Key responsibilities Key responsibilities
  • Defined agile processes
  • Implemented SAFe
  • Led teams
  • Eliminated blockers
Key achievements Key achievements
  • Launched Proline+
  • Used scrum metrics
  • Prioritised backlog
  • Released product
Mar, 2020
Apr, 2022
senior scrum master and business analyst
Global IT Solutions
As a Senior Scrum Master and Business Analyst, I have enforced agile principles in the development of a global client portal and ERP system, collaborated with multiple Scrum Masters across different locations, facilitated scrum ceremonies, assisted scrum teams in removing impediments, supported and worked with the product owner, tracked key metrics, provided agile leadership and coaching, and enabled the delivery of continuous business value.
Key responsibilities Key responsibilities
  • Enforcing agile principles
  • Collaborating with SoS
  • Facilitating scrum ceremonies
  • Removing impediments
Key achievements Key achievements
  • 25% improvement in velocity
  • 20% reduction in cycle time
  • 15% reduction in project delivery time
  • Successful delivery of business value
Oct, 2018
Mar, 2020
junior scrum master and business analyst
Financial ServicesFinancial Services
Data Transformation
As a Junior Scrum Master and Business Analyst, I have implemented agile principles on a data migration project for the organisation's Financial Management System (FMS) to Workday. I have supported the development team in mitigating impediments stemming from data cleaning, visualisation and analysis. I have ensured the product owner managed the organisation's expectations regarding project delivery and relationships with key stakeholders. I have also executed processes that resulted in a 10% increase in the organisation's ROI.
Key responsibilities Key responsibilities
  • Identifying roadblocks
  • Guiding agile teams
  • Facilitating decision-making
  • Participating proactively
Key achievements Key achievements
  • Increased ROI
  • Data migration
  • Mitigated impediments
  • Managed expectations
Nov, 2015
Oct, 2018
analyst business data and operations
Financial ServicesFinancial Services
Data Analysis
I have been working as an Analyst business data and operations for the past 3 years. During this time, I have assisted the team in developing an MS D365 CRM system and implementing a data management system (ServiceNow) for employees and clients that generated saving greater than £150,000. I have conducted elicitation and documentation of business and functional and non-functional requirements. I have composed functional requirements specifications by producing use cases, user stories, and process flow diagrams to help the development team with execution. I have also devised and developed the AS-IS business processes and the TO-BE processes. Additionally, I have worked with reporting team to automate some of the business reports for the higher management review.
Key responsibilities Key responsibilities
  • Developing MS D365 CRM
  • Data Management System
  • Business Requirements
  • Data Mapping
Key achievements Key achievements
  • Generated savings
  • Requirements Gathering
  • Business Processes
  • Automate Reports
Sep, 2014
Nov, 2015
structural engineer
As a Structural engineer, I was responsible for designing masonry structures, including load-take down, steel beam design, foundation design, and lateral stability check. My achievements included specifying the required block strength and ensuring the stability of the structure.
Key responsibilities Key responsibilities
  • Load-take down
  • Steel beam design
  • Foundation design
  • Lateral stability check
Key achievements Key achievements
  • Specified block strength
  • Designed masonry structure
  • Conducted load-take down
  • Checked lateral stability
Dec, 2013
Sep, 2014
project manager
Local Government
As a Project Manager I am responsible for managing and developing project plans, revenue projections, budget issues, risk registers, communication plans and other supporting documents for the London Borough of Hounslow. I have undertaken feasibility studies and market research to develop ideas for maximising the potential of the business case.
Key responsibilities Key responsibilities
  • Developing project plans
  • Revenue projections
  • Budgeting
  • Risk management
Key achievements Key achievements
  • Feasibility studies
  • Market research
  • Maximising potential
  • Business case