Business and Process OptimisationData Transformation and WarehousingDigital Transformation
Financial Crime and ComplianceProperty ChangeRegulatory ChangeSystem and Cloud Development TestingSystem ImplementationTarget Operating Model Design
I am a highly experienced Information and Communication Technology (ICT) specialist with 10 years of professional work experience, including 2 years of management experience. I have a mid-level position and am passionate about delivering the best results for my clients.
senior technical business analyst and product owner
As a Senior Technical Business Analyst and Product Owner, I have been responsible for determining engineering objectives, resolving product questions, creating workflows and diagrams, leading the delivery management team, escalating risks, negotiating prioritisation, applying process mapping and redesign skills, and collaborating with stakeholders. My achievements include optimising gameplay mechanics, enhancing user experience, supporting revenue generation strategies, and promoting best practices to ensure an efficient and sustainable product development lifecycle.
Resolved product questions
Led delivery team
Enhanced user experience
Supported revenue strategies
Promoted best practices
As an Agile Coach, I have successfully implemented Scaled Agile Frameworks (SAFe) across the Agile Release Train (ART) to align, collaborate and deliver robust products across the large frontend team. I have led six teams across different regions to launch Proline+ and Proline sports betting solutions for OLG, and used key scrum metrics to deliver committed work, identify areas for improvement and improve team performance. I have also served in Product Owner capacity to prioritise the backlog, make priority decisions, approve completed work, and develop features, user stories, and requirements based on the product roadmap and vision. I have also provided guidance and support to Agile teams, including Scrum Masters, Product Owners, and development teams, in understanding and implementing Agile principles, values, and practices.
Defined agile processes
Used scrum metrics
senior scrum master and business analyst
Global IT Solutions
As a Senior Scrum Master and Business Analyst, I have enforced agile principles in the development of a global client portal and ERP system, collaborated with multiple Scrum Masters across different locations, facilitated scrum ceremonies, assisted scrum teams in removing impediments, supported and worked with the product owner, tracked key metrics, provided agile leadership and coaching, and enabled the delivery of continuous business value.
Enforcing agile principles
Collaborating with SoS
Facilitating scrum ceremonies
25% improvement in velocity
20% reduction in cycle time
15% reduction in project delivery time
Successful delivery of business value
junior scrum master and business analyst
As a Junior Scrum Master and Business Analyst, I have implemented agile principles on a data migration project for the organisation's Financial Management System (FMS) to Workday. I have supported the development team in mitigating impediments stemming from data cleaning, visualisation and analysis. I have ensured the product owner managed the organisation's expectations regarding project delivery and relationships with key stakeholders. I have also executed processes that resulted in a 10% increase in the organisation's ROI.
Guiding agile teams
analyst business data and operations
I have been working as an Analyst business data and operations for the past 3 years. During this time, I have assisted the team in developing an MS D365 CRM system and implementing a data management system (ServiceNow) for employees and clients that generated saving greater than £150,000. I have conducted elicitation and documentation of business and functional and non-functional requirements. I have composed functional requirements specifications by producing use cases, user stories, and process flow diagrams to help the development team with execution. I have also devised and developed the AS-IS business processes and the TO-BE processes. Additionally, I have worked with reporting team to automate some of the business reports for the higher management review.
Developing MS D365 CRM
Data Management System
As a Structural engineer, I was responsible for designing masonry structures, including load-take down, steel beam design, foundation design, and lateral stability check. My achievements included specifying the required block strength and ensuring the stability of the structure.
Steel beam design
Lateral stability check
Specified block strength
Designed masonry structure
Conducted load-take down
Checked lateral stability
As a Project Manager I am responsible for managing and developing project plans, revenue projections, budget issues, risk registers, communication plans and other supporting documents for the London Borough of Hounslow. I have undertaken feasibility studies and market research to develop ideas for maximising the potential of the business case.
Developing project plans
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