Provided comprehensive analysis and optimization of existing processes, focusing on digital transformation readiness. Facilitated collaboration between cross-functional teams to foster a culture of continuous improvement. Conducted research to identify the best ERP system for the company and aligned it with their goals and future growth.

Responsible for establishing the UK Dental Laboratory and Warehouse for SmileLife. Orchestrated end-to-end procurement of a Dental Clear Aligner Manufacturer to enhance lead time, product quality, and cost efficiency. Negotiated and secured new supplier contracts and agreements with partners worldwide resulting in 18% cost savings and improved supplier performance. Managed 300 customer orders per week, maintaining a warehouse accuracy of +99.9%. Utilized product segmentation for Intraoral 3D scanners, enabling access to dentists with diverse requirements.

The applicant led cross-functional teams to analyze existing processes, identify inefficiencies, and implement process improvement initiatives. This resulted in a 20% reduction in production cycle time, increased customer satisfaction through streamlined delivery processes, and a 25% increase in overall profitability. They also communicated directly with Directors through presentations and developed Concepts of Operation to address customer-related issues.

Provided exceptional Exceptions Management and Continuous Improvement initiatives through comprehensive data analysis. Collaborated with business analysts and project managers to optimise testing procedures for new projects, resolving business-wide issues. Pioneered the development of a data processing system, automating asset update functions and streamlining operations. Spearheaded the development of a text message service for engineers, leveraging BluePrism automation services, resulting in a 30% reduction in FTE time. Led a key project aimed at decommissioning a database, resulting in substantial cost savings of £250K for the business.