I am a highly experienced business analyst skilled in analysing complex processes, gathering requirements, and driving data-driven decision making. Proficient in conducting market research, optimising workflows, and building strong stakeholder relationships. Adept at leveraging technology and continuous improvement initiatives to enhance business performance. Seeking to contribute analytical expertise to drive sustainable growth
AgileChange ManagementData AnalysisMarket Research
Experience
Nov, 2020
Current
business strategy analyst
Strategy and Analysis
Delivered cost efficiencies through the application of Agile methodologies and data analysis. Collaborated with cross-functional teams to gather business requirements and transform them into user stories. Developed and managed KPIs and dashboards. Utilised gap analysis to uncover improvement opportunities. Guided the implementation of novel systems and processes. Crafted insightful reports and presentations to senior management. Managed projects through Agile frameworks.
Key responsibilities
Utilising Agile methodologies
Gathering business requirements
Developing KPIs and dashboards
Guiding implementation of systems
Key achievements
20% reduction in operational costs
Successful business process reengineering
Innovative data analytics tool adoption
Enhanced decision-making capabilities
Mar, 2019
Nov, 2020
business analyst
Professional Services
Provided comprehensive market research and analysis to identify industry trends and opportunities, crafted intricate financial models and conducted feasibility studies, led business process mapping and gap analysis, and prepared and delivered client presentations. Streamlined the client's procurement process by implementing an automated system, and successfully implemented a CRM system.
Key responsibilities
Established and managed project workflows
Outlined user interactions and system behavior
Conducted market research and competitive analysis
Shaped business strategies
Key achievements
Reduced processing time by 30%
Improved customer relationship management
Significantly bolstered sales productivity
Successfully implemented a CRM system
Dec, 2017
Mar, 2019
junior business analyst
Information Technology
Business Improvement Solutions
A highly experienced Business Analyst with a proven track record in leading requirement gathering sessions, creating comprehensive business requirements documents and process flows, collaborating with development teams, executing user acceptance testing, and formulating and executing change management strategies. Successfully deployed a new inventory management system, identified operational bottlenecks, and pioneered the development of a data analytics framework.
Key responsibilities
Led requirement gathering sessions
Created business requirements documents
Collaborated with development teams
Executed user acceptance testing
Key achievements
Deployed new inventory management system
Pinpointed operational bottlenecks
Developed data analytics framework
Provided training and support
Jan, 2015
Dec, 2017
sales representative / team manager
I made a significant positive impact on sales by advocating for sustainable solutions, leading to the expansion of the customer base and consistent achievement of sales targets.
In this role, I actively identified and seized various business opportunities. I used strategic techniques like networking, cold calling, and leveraging CRM channels. The initiative was taken to source to pinpoint promising leads specifically for renewable energy products, contributing to the growth of the sales pipeline. I also provided comprehensive training and mentorship to the sales staff, empowering them with proven strategies.
Relationships with both new and existing clients were established, further maximizing sales opportunities and ensuring their satisfaction. Regular presentation of key account data and sales metrics to internal stakeholders this supported informed decision-making and strategic planning.
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