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Agile Coach
Financial Services Financial Services Retail Retail Technology Technology
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing System Implementation System Implementation
About me

I am an award winning, highly experienced Programme Manager with 23 years of management experience. I am an effective communicator having stakeholder management skills with the ability to relate to people at any level of business and management and an extensive track record of success across multiple large scale organisations.

Stakeholder Management Team Management Cloud Computing Risk Management
Agile CoachingAgile MethodologiesAzureCloud ComputingCloud MigrationCloud Native DevelopmentCloud Platforms (AWSContent Management Systems (CMS)Cost Estimation and BudgetingData MigrationDevOpsE-commerce PlatformsGoogle Cloud)IT Financial ManagementIT Incident and Problem ManagementIT Service Delivery ManagementITIL Change ManagementITIL Service Management FrameworkProject Portfolio ManagementRelease ManagementRisk ManagementRobotic Process Automation (RPA)Stakeholder ManagementTeam ManagementTechnical LeadershipVendor ManagementWeb Development Frameworks
Feb, 2022
Mar, 2023
agile delivery manager
Financial ServicesFinancial Services
Agile Delivery
As an Agile Delivery Manager, I have migrated exposure management applications to Azure and AWS cloud, implemented Dynamo Psicle tool for the actuarial reserving process, implemented robotic process automation for backend processes, managed reporting dashboards, managed risks and issues, built and executed project plans, delivered projects in excess of £3Mn budget, guided and coached team on Agile ways of working, and implemented SAFe principles.
Key responsibilities Key responsibilities
  • Migrated exposure management applications to cloud
  • Implemented Dynamo Psicle tool for actuarial reserving process
  • Managed reporting dashboard and risks & issues
  • Built and executed project plans
Key achievements Key achievements
  • Delivered projects exceeding £3Mn budget
  • Guided & coached team on Agile ways of working
  • Implemented robotic process automation for backend processes
  • Implemented SAFe principles
Sep, 2018
Feb, 2022
e commerce delivery partner
I have worked as a Delivery Partner in the retail & e-commerce industry, where I have implemented multiple payment methods for online checkout, single sign on with salesforce cloud, website re-design, migrated customer data, order data & content from legacy commerce platform to the new headless e-commerce architecture, and successfully managed geographically distributed teams. I have also achieved success in reducing the backlog of active production incidents from 30+ to a running backlog of under 5 and delivered projects worth more than USD 2.5 Mn per year.
Key responsibilities Key responsibilities
  • Implementing multiple payment methods
  • Single sign on with salesforce cloud
  • Website re-design
  • Migrating customer data
Key achievements Key achievements
  • Reducing backlog of active production incidents
  • Delivering projects worth USD 2.5 Mn per year
  • Managing geographically distributed teams
  • Successfully migrating customer data
May, 2016
Aug, 2018
digital release manager
Digital media
As a Digital Release Manager I was responsible for the successful rollout of AEM (Adobe Experience Manager) releases the platform. My main responsibilities included managing all AEM environments & software / release version running on them, measuring and monitoring progress to ensure application releases were delivered on time and within budget, managing risks, issues & impediments for each release across several scrum teams, and guiding and coaching team on Agile ways of working. During my tenure, delivered over 25 releases to production, created and managed reporting dashboards in Jira for each release, and conducted training / sessions when needed.
Key responsibilities Key responsibilities
  • Managing AEM environments & software
  • Measuring & monitoring progress of releases
  • Managing risks, issues & impediments
  • Guiding & coaching team on Agile ways of working
Key achievements Key achievements
  • Delivered 25+ releases to production
  • Created & managed Jira reporting dashboards
  • Conducted training sessions when needed
  • Successfully rolled out AEM releases
Jun, 2011
Feb, 2016
delivery manager
As a Delivery Manager I implemented Oracle WCS based content management system with Eloqua & Oracle Fusion for the enterprise portal. My responsibilities included building plans and managing deliveries with partners, transition of service to BAU, manage budget risks, issues & dependencies and stake holder management. I achieved success in rolling out Single Sign On capabilities & on boarding large Enterprise customers on the SSO platform (Oracle IDAM). Worked with VF local markets to plan, budget, create business case & roll out 4 Search implementations
Key responsibilities Key responsibilities
  • Building plans and managing deliveries
  • Transition of service to BAU
  • Managing budget risks, issues and dependencies
  • Stakeholder management
Key achievements Key achievements
  • Rolling out Single Sign On capabilities
  • On boarding large Enterprise customers on SSO platform
  • Planning, budgeting, creating business case
  • Rolling out 4 Search implementations
Jul, 2000
May, 2011
senior delivery manager
Technology services
As a Senior Delivery Manager, managing teams of up to 150 people and overseeing projects with a total revenue of USD 9Mn. I have implemented innovative governance and organisation structures to meet the needs and demands of programs, implemented scaled agile, and managed application development and maintenance services in a managed services model. I have successfully delivered projects and programs, reduced vendor costs, improved margin and customer satisfaction, and received the Best People Manager Award in 2009 from Mr. Azim Premji.
Key responsibilities Key responsibilities
  • Managing teams of up to 150 people
  • Implementing innovative governance and organisation structures
  • Implementing scaled agile
  • Managing application development and maintenance services
Key achievements Key achievements
  • Delivered projects and programs
  • Reduced vendor costs
  • Improved margin and customer satisfaction
  • Best People Manager Award Winner 2009