I am an adaptable and collaborative delivery management professional with extensive industry experience in a range of senior IT Delivery, Assurance, Project, Programme and Portfolio Management roles. I have the ability to operate within a range of delivery methodologies and governance models whilst ensuring that the approach and management of suppliers and stakeholders remain aligned to business strategy.
Business IntelligenceCommunicationLeadershipProject ManagementResource ManagementStakeholder Management
Experience
Jun, 2023
Current
project manager
Professional Services
A Project Manager with experience in data transition and functional engineering, managing budgets and reporting to senior leadership. Delivered successful outcomes to accelerate discovery prior to FY-end. Demonstrated expertise in change management and process optimization.
Key responsibilities
Planning and executing projects
Managing budgets and reporting
Leading data transition and functional engineering
Accelerating discovery prior to FY-end
Key achievements
Successfully delivered outcomes
Managed change process and optimized operations
Adhered to deadlines and budgets
Produced high-quality reports
Apr, 2022
Dec, 2022
technical delivery assurance manager
Professional services
Provided governance oversight and leadership across a portfolio of IT/infrastructure projects, ensuring successful delivery and process improvement initiatives. Acted as a central contact for multiple business areas, ensuring a seamless link between initial engagement and delivery functions.
Key responsibilities
Provided governance oversight
Leadership across a portfolio of IT/infrastructure projects
Ensuring successful delivery
Process improvement initiatives
Key achievements
Acted as a central contact for multiple business areas
Ensured a seamless link between initial engagement and delivery functions
Supported successful project delivery
Involvement on process improvement initiatives
Jun, 2021
Mar, 2022
technical delivery manager
Financial Services
Strategic Programme Delivery
Leading technology delivery for the Content Technology Transformation team, the candidate was responsible for successful integration of CTT development into large-scale strategic programmes within the Trading portfolio. Liaising with project/programme management, business stakeholders and technical teams, the candidate was the primary escalation point and provided succinct status reporting to the CTT leadership.
Key responsibilities
Ensuring successful CTT integration
Liaising with stakeholders
Providing status reporting
Leading technology delivery
Key achievements
Successful integration of CTT development
Liaising with teams geographically spread
Providing succinct status reporting
Leading technology delivery
Jan, 2020
Dec, 2021
senior project / programme manager
Information Technology
Professional Services
Responsible for leading activities as part of the Service Modernisation Programme to onshore two from three shifts from the Operations Centre in Kuala Lumpur. They owned the plan across activities such as Recruitment and Refurbishment within the EGOC area inside the Fairham House data centre, tracking and monitoring transitional activity with a view to transferring to BAU.
Key responsibilities
Leading activities as part of the Service Modernisation Programme
Owning the plan across activities such as Recruitment and Refurbishment
Tracking and monitoring transitional activity
Transferring to BAU
Key achievements
Onshored two from three shifts from the Operations Centre in Kuala Lumpur
Developed and implemented a plan for activities such as Recruitment and Refurbishment
Successfully tracked and monitored transitional activity
Successfully transferred to BAU
Oct, 2010
Apr, 2021
senior project / programme manager
Business Information Solutions
A senior project manager with a proven track record of delivering large and complex projects and programmes. Experienced in managing cross-functional and geographically dispersed teams, ensuring strong stakeholder communication is maintained throughout. Delivered projects with a value of £4.5 million or more, implemented a flagship business information portal, created real-time data sharing solutions, major decisioning/credit bureau solutions, database services components and technology transformation initiatives.
Key responsibilities
Delivering large and complex projects and programmes
Managing cross-functional and geographically dispersed teams
Ensuring strong stakeholder communication
Owning PM recruitment
Key achievements
Implemented a flagship business information portal
Created real-time data sharing solutions
Delivered major decisioning/credit bureau solutions
Owned PM recruitment
Jan, 2018
Dec, 2020
uk programme manager lead
Strategic leadership
Provided strategic guidance and leadership to successfully launch a global product in the UK. Delivered a complex commercial bureau re-platforming programme, managed the Database & Core Services Workstream and deputised for the Programme Manager. Shaped the 'Osprey' Programme, deriving a discovery resource profile and risk analysis, and held cross-functional workshops.
Key responsibilities
Develop and launch global product in UK
Ensure strong stakeholder engagement
Deputise for Programme Manager
Shape the 'Osprey' Programme
Key achievements
Managed Database & Core Services Workstream to closure
Interim Programme Manager role to close out overall programme
Closed out long running project
Prepared SPC process
Jan, 2016
Dec, 2018
permanent and contract
Information Technology
Project Management Solutions
The applicant was a Project Manager at Permanent and Contract, where they successfully mentored both line reports and junior PMs. They provided guidance and support, allowing for the successful completion of projects. They had an excellent understanding of project management and business processes, and were able to ensure that projects were completed on time and within budget.
Key responsibilities
Managed projects and teams
Developed project plans and schedules
Ensured projects were completed on time and within budget
Provided guidance and support to line reports and junior PMs
Key achievements
Successfully completed projects within budget
Mentored and coached junior PMs
Developed and implemented project plans and schedules
Provided guidance and support to line reports
Jan, 2018
Dec, 2018
senior project / programme manager
Information Technology
Tech Transformation
Delivered successful tech transformation projects across multiple senior stakeholders in UK & EMEA. Established organisational transformation priorities, developed resource profiles, submitted detailed discovery phase profiles, drove successful vendor selection and created agile units. Delivered innovative client solutions, integrating with 'Consumer Pinning' technology and met FCA regulations within aggressive timelines.
Key responsibilities
Leading programmes
Establishing transformation priorities
Developing resource profiles
Driving vendor selection
Key achievements
Delivered innovative client solutions
Met FCA regulations within aggressive timelines
Re-baselined project
Delivered ahead of schedule
Jan, 2014
Dec, 2014
interim programme manager
Professional services
Provided executive communication and stakeholder engagement during hire of new Programme Director, and ensured continuity of priority work-streams. Enabled successful completion of projects with limited resources.
Key responsibilities
Maintained executive communication and stakeholder engagement
Driving continuation of priority work-streams
Ensuring successful completion of projects
Managing resources effectively
Key achievements
Developed efficient communication strategies
Successfully completed projects within timeline
Maintained high levels of stakeholder engagement
Managed resources effectively
Jan, 2011
Dec, 2013
executive to plan launch activity
Information Technology
Technology Solutions Provider
Led the creation and submission of a business case for a large project, managing across several complex work-streams. Worked closely with the product team and regional executive to plan launch activity. Recruited and developed a roster of interviewers for the organisation. Engaged at senior executive level.
Key responsibilities
Creation of flagship Commercial (BI) solution
Managed across work-streams
Planned launch activity
Recruited and developed roster of interviewers
Key achievements
Submission of SPC business case
Supported work-stream leads and business unit
Worked closely with product team and regional executive
Engaged at senior executive level
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