As a Senior Technical Business Analyst and Product Owner, I have been responsible for determining engineering objectives, resolving product questions, creating workflows and diagrams, leading the delivery management team, escalating risks, negotiating prioritisation, applying process mapping and redesign skills, and collaborating with stakeholders. My achievements include optimising gameplay mechanics, enhancing user experience, supporting revenue generation strategies, and promoting best practices to ensure an efficient and sustainable product development lifecycle.

As an Agile Coach, I have successfully implemented Scaled Agile Frameworks (SAFe) across the Agile Release Train (ART) to align, collaborate and deliver robust products across the large frontend team. I have led six teams across different regions to launch Proline+ and Proline sports betting solutions for OLG, and used key scrum metrics to deliver committed work, identify areas for improvement and improve team performance. I have also served in Product Owner capacity to prioritise the backlog, make priority decisions, approve completed work, and develop features, user stories, and requirements based on the product roadmap and vision. I have also provided guidance and support to Agile teams, including Scrum Masters, Product Owners, and development teams, in understanding and implementing Agile principles, values, and practices.

As a Senior Scrum Master and Business Analyst, I have enforced agile principles in the development of a global client portal and ERP system, collaborated with multiple Scrum Masters across different locations, facilitated scrum ceremonies, assisted scrum teams in removing impediments, supported and worked with the product owner, tracked key metrics, provided agile leadership and coaching, and enabled the delivery of continuous business value.

As a Junior Scrum Master and Business Analyst, I have implemented agile principles on a data migration project for the organisation's Financial Management System (FMS) to Workday. I have supported the development team in mitigating impediments stemming from data cleaning, visualisation and analysis. I have ensured the product owner managed the organisation's expectations regarding project delivery and relationships with key stakeholders. I have also executed processes that resulted in a 10% increase in the organisation's ROI.

I have been working as an Analyst business data and operations for the past 3 years. During this time, I have assisted the team in developing an MS D365 CRM system and implementing a data management system (ServiceNow) for employees and clients that generated saving greater than £150,000. I have conducted elicitation and documentation of business and functional and non-functional requirements. I have composed functional requirements specifications by producing use cases, user stories, and process flow diagrams to help the development team with execution. I have also devised and developed the AS-IS business processes and the TO-BE processes. Additionally, I have worked with reporting team to automate some of the business reports for the higher management review.

As a Structural engineer, I was responsible for designing masonry structures, including load-take down, steel beam design, foundation design, and lateral stability check. My achievements included specifying the required block strength and ensuring the stability of the structure.

As a Project Manager I am responsible for managing and developing project plans, revenue projections, budget issues, risk registers, communication plans and other supporting documents for the London Borough of Hounslow. I have undertaken feasibility studies and market research to develop ideas for maximising the potential of the business case.