Business and Process OptimisationDigital TransformationSystem Implementation
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About me
As a seasoned Project Manager and Business Analyst with 5 years of experience in Software, Fintech, and Consulting, I have a proven track record of driving successful project outcomes through effective business analysis, project scoping, and continuous improvement. My expertise in project management and business analysis enables me to effectively manage projects and ensure that they are completed on time, and to the satisfaction of stakeholders.
Data AnalysisDigital TransformationLeadershipProblem SolvingProcess ImprovementProject ManagementRequirement GatheringRequirements AnalysisStakeholder Management
Experience
Apr, 2022
Current
technical project management consultant
Automotive
Technical Project Management
As a Technical Project Management Consultant, I have been responsible for conceptualising, designing and constructing complex client-side applications, implementing rigorous testing to detect and resolve defects, proactively monitoring application performance, and preparing a comprehensive user manual.
My achievements include implementing 95% of identified defects, increasing ticket-solving speed by 70%, decreasing help requests by 60%, and ensuring adherence to the highest standards of quality and excellence.
Key responsibilities
Conceptualizing, designing and constructing client-side applications
Implementing rigorous testing
Proactively monitoring application performance
Preparing comprehensive user manual
Key achievements
Implementing 95% of identified defects
Increasing ticket-solving speed by 70%
Decreasing help requests by 60%
Ensuring adherence to highest standards of quality
Jan, 2021
Apr, 2022
senior project manager
Financial Services
Project management
I have implemented a new project management methodology across the company, resulting in an increase in project completion rate and a decrease in project cost overruns. I have gathered project data and produced information for management review, resulting in an increase in management's ability to make informed decisions. I have interacted with IT staff and business units to gather requirements, and report layouts for the business to review, resulting in an increase in the accuracy of project requirements and a decrease in project delays. I have eased communication with upper levels and stakeholders by delivering regular and timely reports, resulting in an increase in stakeholder satisfaction and a decrease in miscommunication. I have handled multiple projects simultaneously, led 25% of company's projects with $10M worth and communicated with various business stakeholders, obtaining their sign-off on projects, resulting in an increase in project approval rates and a decrease in project rework.
Key responsibilities
Implemented project management methodology
Gathered project data and produced information for review
Interacted with IT and business units to gather requirements
Delivered regular and timely reports
Key achievements
Increased project completion rate
Decreased project cost overruns
Increased accuracy of project requirements
Decreased project delays
Jun, 2020
Dec, 2020
product owner
Financial Services
Fintech
I workied as a Product Owner for a fintech company based in England for 6 months. During this time, I have managed digital transformation projects, delivering product solutions to clients which resulted in an increased customer experience and decreased project delays. I have also developed user stories to document business and functional requirements, which were reviewed and approved by stakeholders with a satisfaction rating of 90%. Furthermore, I have tested requirements at all stages of the project, achieving 98% compliance with functional requirements across all projects.
Key responsibilities
Managed digital transformation projects
Delivered product solutions to clients
Developed user stories to document requirements
Tested requirements at all stages of the project
Key achievements
Increased customer experience
Decreased project delays
Stakeholder satisfaction rating of 90%
98% compliance with functional requirements
Sep, 2017
Aug, 2019
business development specialist
Pharmaceutical
Pharmaceutical
I was a Business Development Specialist for 2 years, working for a Turkey-based pharmaceutical company. In this role, I have been responsible for expanding our market reach by 30%, boosting revenue through effective stakeholder management, building strong relationships, and driving up/cross-selling opportunities. I have also streamlined internal processes by creating data systems, reducing data access time from 2-3 weeks to instant access.
Key responsibilities
Expanding market reach by 30%
Stakeholder management
Building relationships
Driving up/cross-selling opportunities
Key achievements
Boosting revenue
Streamlining internal processes
Creating data systems
Reducing data access time
Jun, 2015
May, 2016
software and consulting
Technology
Software and consulting
As a Project Manager, I was responsible for leading a team of 4 and managing the lifecycle and milestones of major projects, including online training services and a performance evaluation tool for medical students. I also took the lead role in customer relationship management, and increased customer satisfaction by 50% in a year by addressing their needs.
Key responsibilities
Leading a team of 4
Managing project lifecycle and milestones
Customer relationship management
Increasing customer satisfaction
Key achievements
Online training services developed
Performance evaluation tool created
Customer satisfaction increased by 50%
Projects delivered on time
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