I am an experienced Information and Communication Technology (IT R&D Professionals; Database Specialists) and Administration and Customer Service (Customer Service Personnel) professional with 9 years of work experience. I am highly skilled in problem solving and customer service. I am passionate about providing the best solutions to my clients.
Business AnalysisCommunicationProduct ManagementProject Management
financial solutions architect
Provided 75 enterprise accounts with financial datasets, products and delivery solutions. Developed strategies for product enhancements and investigated pain points. On-boarded clients with data-feed solutions and cloud hosted data. Diagnosed business needs and provided solutions that fit the need.
Presenting financial datasets to existing and prospecting clients
Developing strategies for product enhancements
Investigating pain points and analyzing market trends
On-boarding clients with data-feed solutions and cloud hosted data
Managed 75 enterprise accounts worth ACV USD 13 million
Developed data pipe lines and financial models for analysis
Understood and engaged audience from business, technical and managerial backgrounds
Provided solutions that fit the need
Provided comprehensive research and analysis of investment trends, funds and stakeholders across America, Africa and Europe for the private equity and venture capital industry. Established effective communication with C-level executives of global PE/VC firms to acquire and report their latest trends. Compiled reports of clients' feedback and experiences with S&P product.
Communicating with C-level executives
Researching investment trends
Reporting on investment funds
Compiling client feedback
Developed summaries and reports
Acquired and reported trends
Communicated with 250+ firms
Developed reports of clients' feedback
it and sales professional
IT and Sales Professional
The candidate was responsible for developing and executing sales strategies to increase revenue and customer satisfaction. They identified areas of opportunity in existing contracts, assigned workflow tasks, monitored progress and reached out to vendors for price quotations and software procurement. They ensured the successful completion of projects by meeting deadlines and budget requirements.
Identifying areas of opportunity
Assigning workflow tasks
Reaching out to vendors
Increased customer satisfaction
Met budget requirements
microsoft student partner microsoft
Software Solutions Provider
Provided market research services to analyse the current use of Microsoft products and services amongst university students. Organised and marketed Microsoft events within the university to increase student participation. Established effective communication between Microsoft and university stakeholders.
Conducted market research
Organised and marketed events
Communicated with stakeholders
Identified usage patterns
Maximised student participation
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