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Project Manager
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Data Analyst
Financial Services Financial Services
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing Digital Transformation Digital Transformation
Regulatory Change Regulatory Change
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About me

I am a Business Change Delivery Manager with proven FO/BO/MO Change the Bank and Run the Bank experience of working in large and complex digital, regulatory, and technical programmes across multiple workstreams and geographies within Asset Management, Consultancy and Financial Services.

Communication Leadership Problem Solving Project Management
CommunicationData AnalysisLeadershipProblem SolvingProject ManagementRisk ManagementStakeholder Management
Oct, 2021
Sep, 2023
project manager
Financial ServicesFinancial Services
Payments landscape
As a Project Manager with 2 years of experience, I have been responsible for protecting customers and reducing fraud through delivery of EBA Alerts & ISO 20022 programmes, managing a team of Business Analysts, Project Manager, Product Owner, Testing and Design colleagues to introduce change to the payments landscape to ensure bank is ISO 20022 compliant, owning the E2E plan and delivery of the SEPA regulatory outcomes, and introducing Agile Ways of Working to improve efficiency (LeanKit & Jira).
Key responsibilities Key responsibilities
  • Protecting customers from fraud
  • Managing a team of professionals
  • Owning the E2E plan
  • Introducing Agile Ways of Working
Key achievements Key achievements
  • Delivery of EBA Alerts & ISO 20022 programmes
  • Ensuring bank is ISO 20022 compliant
  • Delivery of the SEPA regulatory outcomes
  • Improving efficiency
Apr, 2021
Sep, 2021
project manager fund solutions team
Financial ServicesFinancial Services
Financial Solutions
As a Project Manager Fund Solutions, I have been responsible for identifying, auditing and documenting existing processes and procedures in Confluence for the benefit of the Front and Back-office teams. I have also managed the DDQ process and built a legacy which has improved new request turnaround. Additionally, I have built a more structured approach to cooperation between the Swiss and UK teams by developing synergies and sharing of best practice.
Key responsibilities Key responsibilities
  • Identifying and auditing processes and procedures
  • Managing DDQ process
  • Improving new request turnaround
  • Developing synergies between teams
Key achievements Key achievements
  • Built a legacy
  • Structured approach to cooperation
  • Improved new request turnaround
  • Sharing of best practice
Feb, 2021
Apr, 2021
project manager supply chain finance
Financial ServicesFinancial Services
Supply Chain Finance
As a Project Manager Supply Chain Finance with two months experience, I am responsible for assisting the Head of SCF to deliver against a BoW to improve SCF processes. My duties include developing and managing project plans, analyzing and reporting on project progress, identifying and resolving issues, and organizing and leading meetings. I am also responsible for meeting project objectives.
Key responsibilities Key responsibilities
  • Developing and managing project plans
  • Analyzing and reporting on project progress
  • Identifying and resolving issues
  • Organizing and leading meetings
Key achievements Key achievements
  • Meeting project objectives
  • Improving SCF processes
  • Assisting Head of SCF
  • Delivering against BoW
Sep, 2019
Dec, 2020
project and product manager ftc
Financial ServicesFinancial Services
Financial Services
As a Project and Product Manager with 2 years of experience, I have been responsible for managing the FSCS Deposit Guarantee Scheme, identifying and mitigating risks, reviewing technical specifications, and creating requirements. My achievements include improving Financial Reporting, reducing paper usage, introducing Cloud solutions, and delivering 'more for less' solutions. I have also regularly engaged with the FCA, FSCS and the PRA to ensure compliance with regulatory requirements.
Key responsibilities Key responsibilities
  • Managing FSCS Deposit Guarantee Scheme
  • Identifying and mitigating risks
  • Reviewing technical specifications
  • Creating requirements
Key achievements Key achievements
  • Improving Financial Reporting
  • Reducing paper usage
  • Introducing Cloud solutions
  • Delivering 'more for less' solutions
Sep, 2018
Aug, 2019
project manager
Financial ServicesFinancial Services
Banking and Finance
As a Project Manager with 11 months of experience, I was responsible for delivering Global Location Strategy for APAC, EMEA and NAM, saving the bank £10 million and managing the India Location Strategy initiatives. I also reviewed data, processes, and staff roles to determine operational and cost efficiency. Additionally, I shaped and drove the Risk and Analytics programme for Brexit transitions to Dublin, Frankfurt and the setting up of a new UK banking presence in London for EMEA region. I also embedded a process of change to ensure Brexit change was driven through sub-committees to land at an Executive level, while always ensuring standards and best practice reflected on the banks core objectives, and helping deliver Brexit projects MARCH (Equities and Prime) and ARCH (Finance, Risk, Compliance) to ensure business readiness was in place.
Key responsibilities Key responsibilities
  • Delivering Global Location Strategy
  • Reviewing data, processes and staff roles
  • Shaping and driving Risk and Analytics programme
  • Embedding process of change
Key achievements Key achievements
  • Saving £10 million
  • Managing India Location Strategy initiatives
  • Setting up UK banking presence in London
  • Ensuring business readiness
May, 2017
Jun, 2018
project manager and product owner
Financial ServicesFinancial Services
Digital Transformation
As a Project Manager and Product Owner on a Digital Transformation Programme, I was responsible for shaping and driving Global Customer Tax Reporting programme, capturing reporting requirements, mapping customer journeys and managing stakeholder engagement. My achievements included training senior directors, managing BRD Book of Work, managing User Acceptance testing and managing Global Steering Committee. I also worked in an Agile pod structure, supported IT PM and Business programme manager and collaborated with developers, testers, architects and end users to ensure stakeholders received agreed solutions.
Key responsibilities Key responsibilities
  • Shaping and driving programme
  • Capturing reporting requirements
  • Mapping customer journeys
  • Managing stakeholder engagement
Key achievements Key achievements
  • Training senior directors
  • Managing BRD Book of Work
  • Managing User Acceptance testing
  • Managing Global Steering Committee
Jul, 2014
May, 2017
lead business analyst
Financial ServicesFinancial Services
Digital Risk
I am a Lead Business Analyst with 3 years of experience, currently working on Digital, Cyber Security, Major Risk and Payments Programmes and IT/Digital/Operational Resilience. My responsibilities include managing RFI and RFP activities, delivering BA artefacts, creating requirements, and managing stakeholders. My achievements include introducing HP technology upgrades, delivering dashboards, improving Critical Business Processes, and gathering BRD. I am also responsible for delivering Operational Risk agenda for Digital Banking activity.
Key responsibilities Key responsibilities
  • Managing RFI and RFP activities
  • Delivering BA artefacts
  • Creating requirements
  • Managing stakeholders
Key achievements Key achievements
  • Introducing HP technology upgrades
  • Delivering dashboards
  • Improving Critical Business Processes
  • Gathering BRD
Feb, 2013
Aug, 2013
digital business analyst
Financial ServicesFinancial Services
Digital Business
As a Digital Business Analyst with 6 months of experience, I have been responsible for building a successful digital strategy incorporating multiple brands, reducing operational risk, strengthening digital capabilities, and delivering performance improvements. I have created risk and divisional reports to enhance understanding and inform findings to senior executive forum. I have facilitated workshops with divisional heads, product owners, and technical teams to capture business and technical requirements to drive change. I have also had strong process mapping skillset to influence the expectations of stakeholders across the business.
Key responsibilities Key responsibilities
  • Building digital strategy
  • Reducing operational risk
  • Strengthening digital capabilities
  • Delivering performance improvements
Key achievements Key achievements
  • Created risk and divisional reports
  • Facilitated workshops
  • Captured business and technical requirements
  • Influenced stakeholders
Sep, 2009
Aug, 2010
business analyst
Financial ServicesFinancial Services
Wholesale Markets
I have 11 months of experience as a Business Analyst in the Wholesale Markets, Treasury and Trading departments. My main responsibilities have been to deliver a reconciliation, brokerage and confirmation matching platform, as well as a travel integration initiative. I have successfully migrated the Lloyds/HBOS platform, improved customer experience, optimised process efficiency and reduced operational costs.
Key responsibilities Key responsibilities
  • Delivering reconciliation platform
  • Brokerage and confirmation matching
  • Travel integration initiative
  • Migrating Lloyds/HBOS platform
Key achievements Key achievements
  • Improved customer experience
  • Optimised process efficiency
  • Reduced operational costs
  • Successfully migrated platform
Aug, 2013
Apr, 2014
digital lead business analyst and product owner
Financial ServicesFinancial Services
Digital banking
As a Digital Lead Business Analyst and Product Owner for Web Tablet Mobile Banking, I was part of a multi-location Agile delivery team using Scrum methodology to introduce Apple iPads to replace desktop TOM within the entire UK Business. My responsibilities included leading Agile delivery, re-designing front-end applications, conducting operational and conduct risk assessments, and managing stakeholder relationships. My achievements included creating an As Is operating model, reducing branch costs, improving customer journeys, and implementing an API middleware layer. I also managed 4 BA's on the team.
Key responsibilities Key responsibilities
  • Leading Agile delivery
  • Re-designing front-end applications
  • Conducting operational and conduct risk assessments
  • Managing stakeholder relationships
Key achievements Key achievements
  • Creating an As Is operating model
  • Reducing branch costs
  • Improving customer journeys
  • Implementing an API middleware layer