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Financial Services Financial Services Information Technology Information Technology
System Implementation System Implementation
About me
I am an adaptable and dynamic professional with a strong background as a Business Analyst and Certified Scrum Master, accumulating more than 8 years of experience in business analysis within both Waterfall and Agile environments. I am a specialist with 9 years of experience in Information and Communication Technology (Programmers) and Management, Policy and Governance (Management Analysts and Consultants). I am experienced in developing, configuring, and troubleshooting software applications, as well as providing efficient and effective solutions to complex business problems.
Data Analysis Agile SQL
AgileData AnalysisSQL
Jan, 2022
business analyst
Financial ServicesFinancial Services
Data and Product
Provided comprehensive business requirements engineering, product development, and data analysis services to drive the Global Investment Program's success. Developed user stories, wireframes, and prototypes, and collaborated with UX designers to deliver high-fidelity design prototypes. Implemented API integration solutions to streamline data exchange between different systems, resulting in improved operational efficiency and enhanced data accuracy. Utilised Agile methodology and JIRA to effectively manage project workflows, ensuring timely delivery of key milestones and fostering cross-functional team collaboration.
Key responsibilities Key responsibilities
  • Gathering and analysing requirements
  • Developing user stories
  • Creating wireframes/mock-ups
  • Managing project workflows
Key achievements Key achievements
  • Increased development productivity by 70%
  • Implemented API integration solutions
  • Developed comprehensive process maps
  • Defined target operating models
Jul, 2018
Jan, 2022
business analyst scrum master
Information TechnologyInformation Technology
Strategic solutions provider
A security services analyst providing digital transformation solutions, deploying an Electronic Document Management System (EDMS) and Microservices, to improve customer services and increase operational efficiency. Utilised Agile methodology and JIRA to effectively manage project workflows, ensuring timely delivery of key milestones and fostering cross-functional team collaboration. Played a pivotal role in driving informed strategic choices by effectively communicating key insights derived from queried databases to diverse stakeholders.
Key responsibilities Key responsibilities
  • Generated business requirements documentation
  • Conducted Requirements Gathering & Analysis activities
  • Attended weekly steering committee meetings
  • Prioritized product backlog with stakeholders
Key achievements Key achievements
  • Implemented API integration solutions
  • Identified trends, patterns, and correlations through data analysis
  • Ensured data integrity and quality
  • Defined target operating models
Jun, 2014
Jul, 2018
business analyst
Played a crucial role in ensuring compliance with regulatory requirements. Facilitated workshops to interpret regulatory laws, performed thorough gap analysis, and created process maps for current and future processes. Collaborated with various teams to identify and document process changes while ensuring compliance. Conducted research to define benefits and risks associated with proposed solutions, presented information for decision-making, and developed a framework for assessing benefits from third-party collaborations. Implemented API integration solutions for improved operational efficiency and data accuracy. Managed projects using Agile methodology and JIRA, defined target operating models, and collaborated across various business lines. Documented user stories, acceptance criteria, and supported testing teams. Led operational readiness activities and implemented checks and balances to proactively identify breaches of regulatory rules.
Key responsibilities Key responsibilities
  • Conducting thorough gap analyses, and creating process maps
  • Ensure compliance with regulatory requirements and identified
  • defining target operating models
  • document user stories and acceptance criteria
  • Led operational readiness activities
Key achievements Key achievements
  • Successfully implementing API integration solutions
  • Developing a framework for assessing benefits
  • Defining target operating models, leading to enhanced productivity.