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Test Analyst
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Business Analyst
Information Technology Information Technology
System Implementation System Implementation
About me

I am an experienced Information and Communication Technology specialist with 4 years of professional experience. My expertise includes programming, systems development and analysis, and database management. I am committed to staying up to date with the latest technology and best practices.

Database Management
AzureData Warehousing
Mar, 2021
data engineer hmrc project
Information TechnologyInformation Technology
Data engineering solutions
Provided technical expertise in data engineering, developing and constructing data products for HMRC. Designed and implemented ETL extractor pipelines, built systems for collecting, storing, and analysing raw datasets. Collaborated with cross-functional teams to align requirements to business objectives and goals. Assembled large, complex data sets to meet functional and non-functional requirements, also conducting unit testing of software solutions.
Key responsibilities Key responsibilities
  • Developing and constructing data products
  • Designing and implementing ETL extractor pipelines
  • Collaborating with cross-functional teams
  • Assembling large, complex data sets
Key achievements Key achievements
  • Certification in Azure fundamentals
  • Advancing insight in PL/SQL and MySQL
  • Developing a data warehouse from scratch
  • Setting up Big Query environment
Mar, 2021
Mar, 2021
software test analyst
Information TechnologyInformation Technology
Professional Services
Provided meticulous attention to detail and diligence to ensure data integrity while calculating daily and weekly revenue. Achieved ISTQB foundation testing certificate. Demonstrated strong navigation of the software system being used, e.g., SAP, Salesforce and understanding the areas of a virtual machine. Wrote UI tests in various frameworks and executed test automation systems within continuous integration, e.g., GitLab-CI. Collaborated with cross-functional teams to elicit business requirements and translate them into technical requirements to aid software vendor selection. Led teams in QA and testing methodologies encompassing both functional and structural test techniques. Produced test governance deliverables, such as test plans, risk logs, defects logs and test completion reports.
Key responsibilities Key responsibilities
  • Writing UI tests
  • Collaborating with teams
  • Leading teams in QA
  • Producing test governance
Key achievements Key achievements
  • Maintained data integrity
  • Achieved ISTQB certificate
  • Navigated software systems
  • Led QA and testing methodologies
Feb, 2020
Mar, 2021
business analyst
Information TechnologyInformation Technology
Professional services
Providing comprehensive analysis of business processes and requirements to identify and implement automation and process improvement solutions using the ServiceNow platform. Collaborating with cross-functional teams to design, develop, and implement ServiceNow applications and modules. Configuring and customizing ServiceNow applications based on business requirements while adhering to best practices and ITIL guidelines. Creating and maintaining technical documentation. Providing post-implementation support, troubleshooting, and training to end-users.
Key responsibilities Key responsibilities
  • Gap analysis between business and technology solutions
  • Database management systems administration
  • Communication of technical details
  • ServiceNow application configuration
Key achievements Key achievements
  • Resolved problems using Jasper reports and Excel
  • Captured data on Jasper to create reports
  • Software solution support
  • Process improvement
Aug, 2019
Feb, 2020
business analyst and software support
Software development services
Provided technical support to clients by securing SSH sessions through SSH tunnelling and using it as a database development tool for MySQL and SQL server. Contributed to projects involving process management and data gathering, conducted tests, represented IT Department, analysed and communicated business requirements, designed software and hardware solutions, ensured system design meets business requirements and wrote test plans, solution documentation assessments and user training materials.
Key responsibilities Key responsibilities
  • Maintaining effective relationships with customers
  • Capturing and communicating business requirements
  • Developing software and hardware solutions
  • Ensuring system design meets business requirements
Key achievements Key achievements
  • Developed public speaking and presentation skills
  • Provided support to new students with their English
  • Assisted apprentices in interview process
  • Delivered support to those wanting to transition in Technology