Business and Process OptimisationDigital Transformation
About me
I bring 6 years of experience in the Software Quality Assurance, during which I held the role of QA Lead. With a total of 10 years in the professional arena, I offer a blend of expertise in QA practices and leadership skills to drive quality and excellence in software projects. I've worked in globally distributed, cross cultural & cross vendor teams for both Agile & Waterfall projects. I bring extensive hands-on in all STLC phases as well as expertise in collaboration, problem solving, planning and stakeholder management. Experienced in a plethora of industry leading tools, methodologies and delivering functional(System, SIT, UAT) & non functional testing(Performance) projects.
6 years in software QA role working with major banks in EU and Australia. I have mentored teams throughout the STLC phases & was responsible for timely, high quality deliveries. I've completed multiple system integration testing, E2E, UAT, regression, and system testing projects for various clients. Utilized tools like Jira, Rally, Qtest, Confluence, Figma, Jenkins, Github, Postman, Selenium, Cucumber, Jmeter, Perfecto, Browserstack, etc depending on project requirements.
Key responsibilities
Mentoring teams through STLC phases
Ensuring timely, high quality deliveries
Executing system integration, E2E, UAT, regression and system testing
Utilizing various tools for project requirements
Key achievements
Delivered multiple projects to major banks in EU and Australia
Mentored teams to successful project completion
Successfully executed various testing projects
Utilized multiple tools for successful project completion
Apr, 2013
Jan, 2017
engineering analyst
Technology
Consumer goods, Aircraft, Automobile and Mech components
Client: Major Consumer goods Corp, USA (2016-2017)
• Worked as ITIL process enablement and compliance manager
• Created specific Dashboards and reports in ServiceNow for quick and intuitive process tracking.
• Reported & worked on constant improvement on Operation metrics, quality of service assessment & other KPIs.
Clients – Leading Aircraft manufacturers, Automobile & Mech component manufacturers based in USA, EU &
Japan (2013-2016)
• Product costing, business analysis, benchmarking, reverse engineering, 3D designing, drafting.
• Cost reduction ideas, business proposals & realization plans
Key responsibilities
Created Dashboards and reports in ServiceNow
Reported and improved Operation metrics
Assessed quality of service
Managed process enablement and compliance
Key achievements
Product costing and business analysis
Benchmarking and reverse engineering
3D designing and drafting
Cost reduction ideas and realization plans
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