My role involves working in the central PMO Team within the Aegon EB Account to support the delivery of the SI Portfolio. My key achievements include the management and analysis of RAID across the whole SI Programme, monthly RAID sessions held with workstream leads, bi-weekly analysis and assurance of RAID, key RAID slides for each programmes Steerco and additional Senior Management meetings, collation of overall Programme Risks and Issues to be discussed and presented at the SI Programme Risk Board, weekly MI Reporting, reviewing processes and procedures to enhance and improve current ways of working, and initiating and embedding process improvements in relation to RAID and reporting.

I was working as a PMO Analyst in the central PMO Team. My key responsibilities include analysis and completion of Steerco and MOG packs for the Re-platforming Programme Board, circulation of weekly status reports, identification and implementation of process improvements, and maintenance of tracking logs. My key achievements include assistance to the Executive Team, production of governance minutes, support of audit requirements, and action to resolve with Project Leads and Managers.

I worked as a Virtual Assistant and have been providing services to small beauty and hairdressing businesses. My responsibilities include designing marketing collateral, creating the company website, providing project management, marketing and financial administration support, assessing the social media presence of companies, undertaking customer journey definition and mapping, and identifying process improvements. I have achieved key results such as project management, marketing support, financial administration, and customer journey definition.

As an IT Financial Analyst, I was responsible for providing financial project support to the IT Commercial and Innovation Department at Gatwick Airport. My key achievements included managing and completing the CAPEX and OPEX income forecast, preparing and analysing billing for all 135 customers, updating Business Case leads and budgets, ensuring contracts and NDAs are produced, updating SharePoint dashboard, and raising purchase orders. I was also responsible for analysing and actioning IT requests through ServiceNow.

I was engaged by CapGemini to provide project support for the Digital Centre based within HMRC. My key responsibilities included managing the Digital Centre's capacity plan for project resources, monitoring projects both from a financial and resource perspective, analysing future demand within projects and potential opportunities/movement, attending project meetings, producing weekly project progress reports for Project Managers, completion of forecasting, accruals and actuals for the Digital Centre, onboarding and offboarding resources. My key achievements were onboarding and offboarding resources, forecasting and accruals, attending meetings, and providing project support.

As a Project Support Officer, I supported three business critical projects for the Royal Society for the Prevention of Cruelty (RSPCA). My duties included creating project plans, monitoring progress, producing and managing project budgets, creating and managing the RAID log, producing project progress reports, and presenting to Board Members. I was also responsible for managing project resources, and rolling out new mobile devices to the Inspectorate. I was also given the responsibility to project manage some critical workstreams.

I am responsible for managing and maintaining the Change Delivery resource campaign, creating standard PMO templates, tracking and planning details throughout the change lifecycle, and maintaining all risks and issues. Some of my key achievements include the implementation of a new resource management template and guide, the creation of a structured resource pack, the construction of a centralised internal project management tracker, and the preparation of formal change steering group documentation.

I am responsible for the management and coordination of 4 Research and Innovation projects. My key achievements include successfully producing monthly Project Financial Status reports, delivering small engine energy efficient testing projects, creating a weekly order intake board pack, and attributing to a shareholders pack. I am also responsible for maintaining the project plan and analysing discrepancies between each division within the company.

My responsibilities included assisting with SAP training, SAP testing and taking on the role of SAP super user. During my time in this role, I achieved SAP training and post rollout to the Project and Finance Teams, trained Programme and Project Managers on how to use the system and built great relationships with both internal and external stakeholders, showing commitment to achieving our end goal.

My main responsibilities include uploading the self-invested personal pension project plan and financial general ledger, managing, reconciling and analysing any errors, and completing monthly project financial returns. I have trained all new members of the team, acted as a mentor to junior members and deputised on behalf of my manager. I have qualifications in VA Handbook, Social Media for Business, MailChimp email marketing, Bookkeeping Basics, Virtual Assistant Marketing, APM Project Fundamentals, Agile Training, Lean Six Sigma Introduction, Time Management, SAGE Bookkeeping, Stress within the workplace, Legal Secretarial Diploma, NVQ Business Administration and VACT Complete VA Course.