Business and Process OptimisationData Transformation and WarehousingDigital Transformation
Financial Crime and ComplianceRegulatory ChangeSystem and Cloud Development TestingSystem Implementation
I am an experienced multi-disciplinary consultant, with experience as a delivery lead, project manager and PMO with 11 years of work experience, including 2 years of management experience, across a variety of industry sectors. I am passionate about delivering results and providing excellent customer service.
As a Senior Consultant with 8 years of experience, I have worked on various projects in financial services, including banking and payments, capital markets, and wealth and asset management. My roles included Delivery Lead for bank-wide rollout of non financial risk (NFR) learning campaigns, Lead Analyst for data quality of the Bank's global risk register, Lead Business Analyst/Project Manager for Control Framework Design, PMO Lead for Cost to Achieve (CTA) initiative delivery, Business Analyst for Structuring and Contracting MI/Process Review, and Business Analyst for Group CIO IT Policy Assessment. My responsibilities included delivery of campaigns, requirements gathering workshops, data quality of risk register, and control framework design. My achievements included creation of project plans and metrics, chairing of control governance forum, creation of MI dashboard, and definition of process inventory.
Delivery lead for NFR learning campaigns
Requirements gathering workshops
Data quality of risk register
Control framework design
Created project plan and metrics
Chaired control governance forum
Created MI dashboard
Defined process inventory
Enterprise and Commercial
As an Account Manager, I was responsible for building and maintaining relationships with key decision makers within accounts, engaging with suppliers and vendors, managing stakeholder expectations, and overseeing tender proposals, bid management and pipeline management. My achievements included increasing account revenue, improving customer satisfaction, streamlining process efficiency, and developing new client relationships.
Increased account revenue
Improved customer satisfaction
Streamlined process efficiency
Developed new client relationships
As a Recruitment Consultant for the contract technology team, I am responsible for sourcing and screening candidates, conducting interviews and assessments, developing and maintaining client relationships, and providing feedback to candidates. During my two years in this role, I have successfully filled multiple roles, established long-term client relationships, developed strategies to improve recruitment processes, and provided excellent customer service.
Source and screen candidates
Conduct interviews and assessments
Develop and maintain client relationships
Provide feedback to candidates
Successfully filled multiple roles
Established long-term client relationships
Developed strategies to improve recruitment processes
Provided excellent customer service
Enter your email and password to log in
Enter your info to sign up
Enter your password to receive a recovery link email address