As a Business Analyst, I was responsible for the implementation of various initiatives across the business to integrate new processes and improve existing processes in support of business operations. My responsibilities included facilitating workshops and one-to-one sessions to capture, elicit and understand user requirements, producing user stories, epics and acceptance criteria, and documenting requirements clearly and concisely. I also contributed to scrum team activities, sprint planning sessions, daily stand ups, showcases and retrospectives, and built highly collaborative internal and external stakeholder relationships. My achievements included analytical thinking, problem-solving and strong communication skills, as well as effectively supporting business analysis and scrum processes.

As a Business Analyst working on E-Commerce Data Warehouse Migration, I was responsible for eliciting and documenting project requirements, organising and participating in department coordination meetings, analysing site traffic and marketing plans, and designing key performance metrics. My achievements include performing GAP and Impact analysis, investigating process failures, designing Test Scripts and Scenarios, and analysing e-commerce activities on a weekly basis.

My responsibilities include eliciting and documenting project requirements, scheduling and facilitating meetings/workshops, defining project scope, and analysing and strategising business goals. My achievements include scheduling deadlines, strategising budgets, building partnerships, and reporting to executives. I have worked with the rainforest alliance standard to ensure sustainability and put 'Farmers First' by tracking, visualising, and analysing key data to enable management to make more informed decisions to achieve business objectives.

My responsibilities included facilitating workshops, eliciting requirements, creating UML diagrams, identifying process changes, creating test cases and scenarios, mapping customer life cycles, and integrating process changes. My achievements included increasing acquisition and retention growth by 25% within four months.

As a Business analyst working on process optimisation, I was responsible for the implementation of various initiatives across the region to integrate new processes and improve existing processes in support of business operations. I conducted organisational research for project focused business processes, executed projects, contributed up to 30% increase to company's process optimisation effectiveness, developed and maintained a strategic delivery roadmap to supports business goals, and designed strategies to facilitate company's ability to support process optimisation. I also established report and maintain communications with stakeholders at multiple levels.