I am a highly motivated, versatile and proactive Senior Project & Programme Manager with diverse experience of project management and delivery in Financial Services, Banking, FinTech, FMCG, Manufacturing and Blue Chip organisations. I have a consistent track record of delivering projects across the business, leveraging business analytics, operational service improvements and business development, realising business benefits and operational efficiencies. I have exceptional interpersonal skills, with the ability to communicate and build rapport at project and senior management level, able to co-ordinate project and business issues, whilst embedding robust governance.
Provided project leadership and delivery, taking ownership for a wide range of client engagements, including rescuing and recovering 'stalled' or 'financially failing' projects. Collaborated with senior-level stakeholders and corporate clients to deliver projects across diverse sectors, including produce suppliers, manufacturing, underwriting and insurance, asset-based lenders, financial services, banking, accounting bodies, and housing markets. Managed and delivered £2.1m of Fixed Price and T&M budget projects.
Key responsibilities
Project planning
Scope budgeting
Risk and issue management
Project delivery
Key achievements
Successfully transitioned $13.2m of new business over 3 years
Global body of professional accountants baselined Transition Milestones
Engaged with world-leading supplier
Unified AD, Network Accessibility, Backups, VM upgrade
Feb, 2022
May, 2022
digital account manager greater london south territory
Technology
Professional Services
Headhunted to join a new field sales team, the candidate achieved 'Top Performer' Award, completed the initial sales course and successfully targeted a lucrative stream of new repeat business. The candidate was instrumental in building upon B2B successes within the business.
Key responsibilities
Developing and managing client relationships
Generating and closing sales opportunities
Identifying and pursuing new business opportunities
Creating and delivering presentations
Key achievements
Achieved 'Top Performer' Award
Completed the initial sales course
Formed part of the new sales team
Successfully targeted a lucrative stream of new repeat business
Jun, 2021
Feb, 2022
sales account manager greater london southwest territory
Information Technology
Professional services
Experienced sales account manager with a successful track record of customer renewal and acquisition, including actively participating in lead generation of large BT leased line deals. Demonstrated ability to consistently meet personal volume KPIs and targets. Quality Manager for External ISO 9001 Audit, achieving business merit and personal commendation.
Key responsibilities
Customer renewal and acquisition
Lead generation of large BT leased line deals
Meeting personal volume KPIs and targets
Quality Manager for External ISO 9001 Audit
Key achievements
Passed initial Probationary Period
Achieved Salesperson of Month Award for Sales in Month 3
Successfully achieved all Personal Volume KPIs & Targets over a 6-month period
Achieved business merit with personal commendation
Feb, 2021
May, 2021
census field officer ons ftc
Public Sector
National Statistics Office
Provided expert support in household engagement, data gathering and insight for the National Census, achieving success in increasing response rate and accuracy. Delivered 40,000+ doorsteps within assigned territories in England.
Key responsibilities
Engaged in household visits
Gathered data and insight
Enhanced census reputation
Increased response rate
Key achievements
Significantly increased response rate
Enhanced accuracy of census
Improved census reputation
Delivered 40,000+ doorsteps
Jul, 2019
Jan, 2021
operational and it project manager cadp ftc
Information Technology
Professional services business
A highly experienced Project Manager with a proven track record of delivering complex projects across multiple industries. Demonstrated success in managing and leading teams, stakeholder engagement, and delivering projects to tight deadlines. Expertise in Airport Extension Programme City Airport - LCY, UKBF, The Home Office, Counter Terrorism, MET Police & Bechtel, and Kier as Prime Contractor. Delivered £1m+ network infrastructure from main airport (with resiliency) to a new on-site building. Led the £5m new-build of a TIF, GIF re-structure, RapiScan 920-CT scanner install and trial process.
Key responsibilities
Design, Procure, Build, Test & Commission + Operational Readiness
Managed three in-flight projects
Managed diverse construction and IT services sub-contractors
Led the physical installation of the first-ever UK trial of Next Generation (NextGen) security scanners
Key achievements
Successfully worked alongside Strategic Delivery Partners
Worked collaboratively with UKBF, The Home Office, Counter Terrorism, MET Police & Bechtel
Delivered £1m+ network infrastructure from main airport (with resiliency) to a new on-site building
Led the £5m new-build of a TIF, GIF re-structure, RapiScan 920-CT scanner install and trial process
May, 2018
Jun, 2019
senior project manager technology division
Financial Services
Global professional services
Provided end-to-end project leadership and delivery, including planning, scope, budget, risk and issues. Engaged collaboratively with stakeholders to deliver a £2m budget Bank-wide Data Collection Platform upgrade and rationalisation. Led a team of 15+ cross-disciplined domain specialists. Successfully navigated all governance stages, with PMO and finance partner engagement sign-off. Drove a PRA-mandated measure to provide an accurate market value for all qualifying UK securities.
Key responsibilities
Project leadership and delivery
Engaging with stakeholders
Running a PRA Steering Group
Leading a team of domain specialists
Key achievements
Navigated all governance stages
Delivered Build & Test phases of a CSDR EU-wide reform adoption project
Provided an accurate market value for all qualifying UK securities
Successfully delivered a £2m budget Bank-wide Data Collection Platform upgrade and rationalisation
Nov, 2017
Apr, 2018
senior project manager it department
Financial Services
Professional Services
Provided project leadership and delivery, engaging within the IT function on a contract basis. Managed the full project lifecycle, including pre-analysis activity and vendor engagement. Enabled data consolidation into standardised templates within the Vermilion VRS platform. Championed the EMEA Factsheets Workstream.
Key responsibilities
Engaged stakeholders to initiate Working Groups, Resource Plan, RAID, Waterfall Plan and MI
Captured data from offshore, outsourced & on-prem sources
Consolidated data into standardised templates
Championed EMEA Factsheets Workstream
Key achievements
Initiated Working Groups, Resource Plan, RAID, Waterfall Plan and MI
Created common method of capturing data
Deployed hosting model
Scoped project successfully
Dec, 2014
Oct, 2017
senior performance business analyst
Financial Services
Asset Management
Provided in-depth business analysis and performance reviews, engaging with senior-level stakeholders. Led migration from legacy StatPro SC6 to live Bi-Sam B-One system for the PAM-IRP function. Secondments to Data & Reporting Centre and Core Operations Cockpit at Pictet Asset Management Head Office.
Key responsibilities
Managed IRP Systems
Led BAU & Projects
Coordinated FactSet, B-One, PRIME & PRISM
Migrated legacy system
Key achievements
Successfully migrated from SC6 to B-One
Engaged with senior-level stakeholders
Secondments to Data & Reporting Centre and Core Operations Cockpit
Managed IRP Systems & Projects
Jan, 2014
Nov, 2014
senior project manager deputy coo
Information Technology
Software Solutions Provider
A highly experienced Senior Project Manager with a proven track record of success in the UK. Possesses strong leadership and management skills, as well as excellent interpersonal and communication skills. Has a deep understanding of the software industry and is adept at managing complex projects. Has a proven ability to deliver projects on time and on budget.
Key responsibilities
Leading and managing complex projects
Developing and implementing strategies for success
Mentoring and guiding team members
Ensuring project goals and objectives are met
Key achievements
Successfully delivered multiple projects on time and on budget
Improved operational efficiency and effectiveness
Developed and implemented process improvements
Increased customer satisfaction
Sep, 2013
Dec, 2013
it programme manager contract
Public Sector
Strategic IT guidance
Provided strategic guidance and leadership to the UK NHS Mental Health Trust, delivering successful IT programmes. Utilised exceptional problem-solving skills to anticipate and address issues before they arose. Developed strong relationships with stakeholders to ensure objectives were met efficiently and effectively.
Key responsibilities
Developed and implemented IT programmes.
Managed budgets and resources.
Ensured programmes met objectives.
Provided strategic guidance.
Key achievements
Delivered successful IT programmes.
Anticipated and addressed issues.
Built strong relationships with stakeholders.
Met objectives efficiently and effectively.
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Information Technology
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Regulatory Change
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Information Technology
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Technology
Public Sector
Financial Services
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