With approximately 28 stakeholders and an average of 180 hires over 12 months I was bought in to manage the outsourcing of the field sales recruitment for Avon. Successfully outsourced recruitment for volume roles, reducing time to hire, training external RPO and managers on new processes Successfully reduced dependency on agency hires by 20% through introduction of creative advertising, screening and talent pooling

Working within a franchise framework, built two gyms from the ground up taking responsibility as owner for the two sites and using my experience gained elsewhere to provide business framework to create high performing teams. Creating digital tools such as sales dashboards and automated processes to save teams the time on mundane tasks so they can focus on their customers has been the priority for this role. Owning a business allows me a unique opportunity to truly understand P&L's, the intircacies required and a true need to pivot and be creative wherever possible.

Integration of eArcu with new parent company, PageUp, including organisation design, process changes and people management. Increased annual revenue through extra steam of business by £200k over 9 months.

Led Customer Success team change programme whilst managing the team, moving them from reactive to proactive client support model and increasing the annual recurring revenue by £1.2 Million in 12 months using data within SAAS products to analyse via Power BI. Design and implementation of variety of measures for SAAS based client, eArcu, to support them during the pandemic. These included negotiating with the existing eArcu client base on fee’s, providing new features to increase value and supporting change programmes focused on redeployment, redundancy & TUPE.

Implementation of reporting tools (Tableaux, Power BI) with clients: VWFS, Save the Children, AVIS Budget Group, Investec, KCOM, LNER, Menzies Aviation, Five Guys Integration of SAAS tools with HRIS (Success Factors, Workday, COREHR, iTrent) with clients: Menzies Aviation, DX Group, LNER, Leonard Cheshire Disability ATS Implementation: Action for Children, Audley Group, Carers Trust, Concern, CVS, DHL Supply Chain, Five Guys, Interserve, IQ Student, KCOM, LNER, Menzies Aviation, MOTO, Pendragon, RMD Kiwkform, Sir Robert McAlpine, Southern Co-op Onboarding: British Engineering Services, DHL SC