Provided technical expertise in data pipelines, ETL processes, data provisioning, database construction and data transformation. Developed automated processes and queries using SQL, Python and PySpark. Delivered on objectives with client's requirements and data scheduling. Ensured data accuracy and integrity.

Experienced Data Analytics Manager with a proven track record of delivering scalable analytics solutions across a range of business areas. Utilised Python, SQL and Qlik Sense to automate, model and enhance control testing using advanced analytics and data science techniques. Ensured adherence to documented data quality standards and measures, and managed the effective maintenance of data quality rules and preventative/detective controls.

Managed a 14-28 person team of Data Analysts to consistently meet productivity and quality targets. Improved data accuracy, viability, and value by improving and streamlining processes regarding data flow and data quality. Developed custom Power BI dashboards and interface with SSRS to deliver meaningful and actionable insights. Utilized various tools to evaluate performance and implement remedies to improve performance. Developed server build automation & server decommissioning automation. Implemented RESTful APIs to optimize content delivery. Developed automated test suites for frontend and backend applications.

Provided comprehensive support to the Migration Programme and Project Managers, including the coordination of end-to-end delivery, setting up and managing support functions, developing and deploying T-SQL codes, and producing consolidated reporting with Power BI Visualization. Demonstrated a high level of skill in delivering quality results, meeting tight deadlines and working with stakeholders at all levels.

A highly experienced Data Analyst Team Lead with expertise in Microsoft SQL Server, Tableau development and Tableau server administration. Developed and managed a team of data quality professionals, designed and developed business intelligence solutions, and provided direct technical assistance to city practitioners. Delivered concise information to leadership to ensure well informed decisions are made and proposed solutions to improve system efficiencies and reduce total expenses.

Managed a team to consistently meet productivity and quality targets, coordinated daily workload, reviewed complaints and data gathering information, applied appropriate redress sheets, calculated/processed settlements, and ensured compliance with FCA regulations and FOS procedures. Trained new intakes and Quality checkers and recognised and celebrated accomplishments.