Business and Process OptimisationSystem Implementation
About me
I am an experienced and certified business mentor with over 24 years of experience in strategic business development and sales and operations management. My expertise lies in business development, project consultancy, market analysis, relationship building, and transformational leadership. I have a proven track record of translating project and business objectives into reality and offering tangible results in line with expectations. I am passionate about helping businesses optimize their processes, drive sustainable growth, and manage risk to achieve excellence.
As a Director of Sales and Business Development, I am responsible for driving the company's sales growth and expanding its market presence in the UK. My role is to shape the company's sales strategy and develop strong business relationships to achieve revenue targets and long-term profitability.
Key responsibilities
Shape sales strategy
Develop business relationships
Achieve revenue targets
Ensure long-term profitability
Key achievements
Increased sales growth
Expanded market presence
Strengthened customer relationships
Exceeded revenue targets
Feb, 2023
Current
executive director
Financial Services
Organizational growth
As an Executive Director, I have helped deliver performance improvement across projects, businesses and operations. My responsibilities span across various facets of the organisation, including project delivery, client management, team leadership, and business development. I have successfully delivered performance improvement, managed projects and businesses, led teams towards success, and developed business strategies.
Key responsibilities
Project delivery
Client management
Team leadership
Business development
Key achievements
Performance improvement
Project and business management
Team success
Business strategy development
Apr, 2023
Jul, 2023
project manager
Technology
Software development
As a Project Manager, I successfully led and facilitated the completion of the SOW for iStorm's bespoke in-house software system. I effectively coordinated communications between Operations, Senior Management and the Developers, managed timelines and ensured efficient communication. This enabled the company to achieve its objectives and delivered a high-quality SOW that met the specified requirements.
Key responsibilities
Coordinating communications between departments
Managing timelines
Ensuring efficient communication
Facilitating completion of SOW
Key achievements
Completed SOW to specified requirements
Achieved company objectives
Delivered high-quality SOW
Successfully led SOW completion
Jan, 2018
Oct, 2022
regional director uk europe and middle east
Financial Services
Business Solutions
I am a Regional Director UK Europe and Middle East with 5 years of experience. My responsibilities include managing customers and partners, implementing sales and marketing campaigns, ensuring sales targets and KPIs are attained, and reporting to C-suite management and Department Heads. My achievements include establishing a clientele base, being recognised by upper management, improving customer satisfaction scores, and aligning 95% of the region's product development. I have also implemented an automated email feedback system and spearheaded product development of a qualified electronic signing service. I have also collaborated with the marketing team to build the company's public profile.
Key responsibilities
Manage customers and partners
Implement sales and marketing campaigns
Ensure sales targets and KPIs attained
Report to C-suite management and Department Heads
Key achievements
Establish clientele base
Recognised by upper management
Improve customer satisfaction scores
Align 95% of region's product development
Feb, 2005
Aug, 2018
managing director
Retail
eCommerce
I am a managing director with 14 years of experience in the eCommerce business. I have driven 8% YOY growth in revenue and 12% YOY growth in traffic to achieve over R12M in revenue in Southern Africa. I was responsible for leading the strategy and business roadmap, hiring and training an eCommerce team of 7 people, managing 3rd party developers/designers, improving user checkout, planning and executing marketing activities, and creating product information packages. I have earned 8 nominations and the 2007 Best Electronics Store of the Year award at the South African eCommerce Awards, leading to 2.5X revenue growth of R8m.
Key responsibilities
Leading strategy and business roadmap
Hiring and training eCommerce team
Managing 3rd party developers/designers
Planning and executing marketing activities
Key achievements
8% YOY growth in revenue
12% YOY growth in traffic
R12M revenue in Southern Africa
2.5X revenue growth of R8m
Jan, 2002
Dec, 2005
quality control co ordinator
Technology
Electronics Store
I have 4 years of experience as a Quality Control Coordinator. I have driven 8% YOY growth in revenue and 12% YOY growth in traffic to achieve over R12M in revenue in Southern Africa. I have lead the strategy and business roadmap, hired and trained an eCommerce team of 7 people, managed 3rd party team of developers/designers, and was responsible for project management of new sales channels. Additionally, I have improved user checkout through detailed analytics and user testing and earned 8 nominations and award of 2007 Best Electronics Store of the Year award at the South African eCommerce Awards.
Key responsibilities
Leading strategy and business roadmap
Hiring and training eCommerce team
Managing 3rd party team
Project management of new sales channels
Key achievements
8% YOY growth in revenue
12% YOY growth in traffic
Over R12M in revenue
Improved user checkout
Jan, 1998
Dec, 2001
tour director and rep accounts manager
Retail
Technology and Office Products
I am a Tour director and rep accounts manager with 4 years of experience. I have driven 8% YOY growth in revenue and 12% YOY growth in traffic to achieve over R12M in revenue in Southern Africa. I have launched direct-to-consumer and B2B eCommerce business supplying technology and office products. I have managed 3rd party team of developers/designers to create a shopping cart and payment processing system with integrations to PayPal, MasterCard & Visa. I have also earned 8 nominations and award of 2007 Best Electronics Store of the Year award at the South African eCommerce Awards leading to 2.5X revenue growth of R8m.
Key responsibilities
Driving 8% YOY growth in revenue
Managing 3rd party team of developers/designers
Creating a shopping cart and payment processing system
Launching direct-to-consumer and B2B eCommerce business
Key achievements
Achieved over R12M in revenue in Southern Africa
Integrated PayPal, MasterCard & Visa
Awarded 2007 Best Electronics Store of the Year
2.5X revenue growth of R8m
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