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Industries
Financial Services Financial Services Retail Retail Technology Technology
Projects
Business and Process Optimisation Business and Process Optimisation System Implementation System Implementation
About me

I am an experienced and certified business mentor with over 24 years of experience in strategic business development and sales and operations management. My expertise lies in business development, project consultancy, market analysis, relationship building, and transformational leadership. I have a proven track record of translating project and business objectives into reality and offering tangible results in line with expectations. I am passionate about helping businesses optimize their processes, drive sustainable growth, and manage risk to achieve excellence.

Superpowers
Strategic Planning Leadership Communication Project Management
Skills
CommunicationLeadershipProject ManagementStrategic PlanningTeam ManagementUX design
Experience
Feb, 2023
Current
director of sales and business development
RetailRetail
Business growth
As a Director of Sales and Business Development, I am responsible for driving the company's sales growth and expanding its market presence in the UK. My role is to shape the company's sales strategy and develop strong business relationships to achieve revenue targets and long-term profitability.
Key responsibilities Key responsibilities
  • Shape sales strategy
  • Develop business relationships
  • Achieve revenue targets
  • Ensure long-term profitability
Key achievements Key achievements
  • Increased sales growth
  • Expanded market presence
  • Strengthened customer relationships
  • Exceeded revenue targets
Feb, 2023
Current
executive director
Financial ServicesFinancial Services
Organizational growth
As an Executive Director, I have helped deliver performance improvement across projects, businesses and operations. My responsibilities span across various facets of the organisation, including project delivery, client management, team leadership, and business development. I have successfully delivered performance improvement, managed projects and businesses, led teams towards success, and developed business strategies.
Key responsibilities Key responsibilities
  • Project delivery
  • Client management
  • Team leadership
  • Business development
Key achievements Key achievements
  • Performance improvement
  • Project and business management
  • Team success
  • Business strategy development
Apr, 2023
Jul, 2023
project manager
TechnologyTechnology
Software development
As a Project Manager, I successfully led and facilitated the completion of the SOW for iStorm's bespoke in-house software system. I effectively coordinated communications between Operations, Senior Management and the Developers, managed timelines and ensured efficient communication. This enabled the company to achieve its objectives and delivered a high-quality SOW that met the specified requirements.
Key responsibilities Key responsibilities
  • Coordinating communications between departments
  • Managing timelines
  • Ensuring efficient communication
  • Facilitating completion of SOW
Key achievements Key achievements
  • Completed SOW to specified requirements
  • Achieved company objectives
  • Delivered high-quality SOW
  • Successfully led SOW completion
Jan, 2018
Oct, 2022
regional director uk europe and middle east
Financial ServicesFinancial Services
Business Solutions
I am a Regional Director UK Europe and Middle East with 5 years of experience. My responsibilities include managing customers and partners, implementing sales and marketing campaigns, ensuring sales targets and KPIs are attained, and reporting to C-suite management and Department Heads. My achievements include establishing a clientele base, being recognised by upper management, improving customer satisfaction scores, and aligning 95% of the region's product development. I have also implemented an automated email feedback system and spearheaded product development of a qualified electronic signing service. I have also collaborated with the marketing team to build the company's public profile.
Key responsibilities Key responsibilities
  • Manage customers and partners
  • Implement sales and marketing campaigns
  • Ensure sales targets and KPIs attained
  • Report to C-suite management and Department Heads
Key achievements Key achievements
  • Establish clientele base
  • Recognised by upper management
  • Improve customer satisfaction scores
  • Align 95% of region's product development
Feb, 2005
Aug, 2018
managing director
RetailRetail
eCommerce
I am a managing director with 14 years of experience in the eCommerce business. I have driven 8% YOY growth in revenue and 12% YOY growth in traffic to achieve over R12M in revenue in Southern Africa. I was responsible for leading the strategy and business roadmap, hiring and training an eCommerce team of 7 people, managing 3rd party developers/designers, improving user checkout, planning and executing marketing activities, and creating product information packages. I have earned 8 nominations and the 2007 Best Electronics Store of the Year award at the South African eCommerce Awards, leading to 2.5X revenue growth of R8m.
Key responsibilities Key responsibilities
  • Leading strategy and business roadmap
  • Hiring and training eCommerce team
  • Managing 3rd party developers/designers
  • Planning and executing marketing activities
Key achievements Key achievements
  • 8% YOY growth in revenue
  • 12% YOY growth in traffic
  • R12M revenue in Southern Africa
  • 2.5X revenue growth of R8m
Jan, 2002
Dec, 2005
quality control co ordinator
TechnologyTechnology
Electronics Store
I have 4 years of experience as a Quality Control Coordinator. I have driven 8% YOY growth in revenue and 12% YOY growth in traffic to achieve over R12M in revenue in Southern Africa. I have lead the strategy and business roadmap, hired and trained an eCommerce team of 7 people, managed 3rd party team of developers/designers, and was responsible for project management of new sales channels. Additionally, I have improved user checkout through detailed analytics and user testing and earned 8 nominations and award of 2007 Best Electronics Store of the Year award at the South African eCommerce Awards.
Key responsibilities Key responsibilities
  • Leading strategy and business roadmap
  • Hiring and training eCommerce team
  • Managing 3rd party team
  • Project management of new sales channels
Key achievements Key achievements
  • 8% YOY growth in revenue
  • 12% YOY growth in traffic
  • Over R12M in revenue
  • Improved user checkout
Jan, 1998
Dec, 2001
tour director and rep accounts manager
RetailRetail
Technology and Office Products
I am a Tour director and rep accounts manager with 4 years of experience. I have driven 8% YOY growth in revenue and 12% YOY growth in traffic to achieve over R12M in revenue in Southern Africa. I have launched direct-to-consumer and B2B eCommerce business supplying technology and office products. I have managed 3rd party team of developers/designers to create a shopping cart and payment processing system with integrations to PayPal, MasterCard & Visa. I have also earned 8 nominations and award of 2007 Best Electronics Store of the Year award at the South African eCommerce Awards leading to 2.5X revenue growth of R8m.
Key responsibilities Key responsibilities
  • Driving 8% YOY growth in revenue
  • Managing 3rd party team of developers/designers
  • Creating a shopping cart and payment processing system
  • Launching direct-to-consumer and B2B eCommerce business
Key achievements Key achievements
  • Achieved over R12M in revenue in Southern Africa
  • Integrated PayPal, MasterCard & Visa
  • Awarded 2007 Best Electronics Store of the Year
  • 2.5X revenue growth of R8m