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Business Architect
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Programme Manager
Pound1065
Industries
Financial Services Financial Services Industrial Industrial Mergers, Acquisitions, and Integrations Mergers, Acquisitions, and Integrations
Retail Retail Sustainable Sustainable Technology Technology
Projects
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing Digital Transformation Digital Transformation
Financial Crime and Compliance Financial Crime and Compliance Mergers, Acquisitions and Integrations Mergers, Acquisitions and Integrations Property Change Property Change System and Cloud Development Testing System and Cloud Development Testing System Implementation System Implementation Target Operating Model Design Target Operating Model Design
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About me

I am an experienced project and programme manager with 24 years of professional experience, 22 years of which in management. My expertise lies across the  Information and Communication Technology and the Financial services sectors.

Superpowers
Project Management Stakeholder Management Change Management Risk Management
Skills
Change ManagementCloud ComputingCommunicationData MigrationFinancial ReportingProblem SolvingProcess ImprovementProject ManagementRisk ManagementStakeholder ManagementStrategic PlanningTeam Management
Experience
Sep, 2022
Current
project manager
Financial ServicesFinancial Services
Technology
I am responsible for implementing and managing a cloud based fraud detection system for the group. I have successfully implemented Azure SaaS cloud based fraud detection, replaced the legacy system with improved fraud detection system, migrated data from on-premise data centre to Azure, and optimised the performance of fraud detection system.
Key responsibilities Key responsibilities
  • Implementing Azure SaaS cloud based fraud detection
  • Replacing legacy system for the group
  • Migrating data from on-premise data center to Azure
  • Monitoring and managing fraud detection system
Key achievements Key achievements
  • Successfully implemented Azure SaaS cloud based fraud detection
  • Replaced legacy system with improved fraud detection system
  • Migrated data from on-premise data center to Azure
  • Optimized fraud detection system performance
Apr, 2008
Apr, 2009
project manager
TechnologyTechnology
Technology
My role involves designing and maintaining voice network infrastructure, monitoring and troubleshooting voice network issues, developing network policies and procedures, and ensuring network security and compliance. I have achieved success in implementing a VoIP system, reducing network downtime by 20%, optimising network performance, and improving network security.
Key responsibilities Key responsibilities
  • Design and maintain voice network infrastructure
  • Monitor and troubleshoot voice network issues
  • Develop network policies and procedures
  • Ensure network security and compliance
Key achievements Key achievements
  • Successfully implemented VoIP system
  • Reduced network downtime by 20%
  • Optimised network performance
  • Improved network security
Dec, 2002
Apr, 2008
ict infrastructure manager
TechnologyTechnology
ICT Infrastructure
As an ICT Infrastructure Manager I am responsible for managing and maintaining the network infrastructure, ensuring system security, monitoring network performance, and analysing and resolving network issues. My achievements include creating a secure network architecture, improving network performance, reducing network downtime, and developing a network monitoring system.
Key responsibilities Key responsibilities
  • Manage network infrastructure
  • Ensure system security
  • Monitor network performance
  • Analyse and resolve network issues
Key achievements Key achievements
  • Created secure network architecture
  • Improved network performance
  • Reduced network downtime
  • Developed network monitoring system
Dec, 2021
Jun, 2022
project manager
SustainableSustainable
Waste company
This role involves setting up a new greenfield office location for a waste company based in central London. Responsibilities include installing Telephony, Lan, Wan networks, deploying MS Teams telephony system, deploying Maraki WIFI system and engaging 3rd parties. Achievements include setting up the new office, successfully installing networks, successfully deploying telephony system and successfully deploying WIFI system.
Key responsibilities Key responsibilities
  • Install Telephony, Lan, Wan networks
  • Deploy MS Teams telephony system
  • Deploy Maraki WIFI system
  • Engage 3rd parties
Key achievements Key achievements
  • Set up a new greenfield office
  • Successfully installed networks
  • Successfully deployed telephony system
  • Successfully deployed WIFI system
Jun, 2021
Oct, 2021
project manager
SustainableSustainable
Historic preservation
As a project manager I was responsible for the separation of networks and unified communications for English Heritage. This included planning and deploying networks, unified communications, MS Teams, 0365 Win10, and gathering IT systems information. I achieved the proof of concept for both network and unified communications, stakeholder management, 3rd party relationship lead, and financial responsibility. Unfortunately, English Heritage chose to close the programme due to lack of finances.
Key responsibilities Key responsibilities
  • Planning & deploying networks
  • Unified communications deployment
  • MS Teams, 0365 Win10 deployment
  • Gathering IT systems info
Key achievements Key achievements
  • Completed proof of concept
  • Stakeholder management
  • 3rd party relationship lead
  • Financial responsibility
Nov, 2019
Apr, 2021
project manager global lead ipt integration projects
IndustrialIndustrial
Engineering
I have been leading projects throughout the M&A of Jacobs, & ECR integration onto the company Network and voice services for the Global for the group-throughout Covid19. My responsibilities include leading IPT Telephony, WAN, and LAN projects, chairing technical and local in-country management meetings, collating and developing the global master IPT inventory, and leading the integration of over 15K + end users and devices. I have also been responsible for change management, Cisco licensing, MS Teams and Jabber rollout, and integration of historical IPT, Telephony Pabx consolidation.
Key responsibilities Key responsibilities
  • Lead IPT Telephony integration
  • Project status reporting
  • Drive Global Telephony integration
  • Manage external partners
Key achievements Key achievements
  • Integrated Cisco Telephony and WAN
  • Global master IPT inventory
  • Cisco licensing across clusters
  • MS Teams and Jabber rollout
Mar, 2018
Jul, 2019
project manager - it infrastructure
TechnologyTechnology
IT Infrastructure
I have been responsible for the delivery of 3 separate projects. My key responsibilities have included the development of project plans and statements of works, chairing and organizing stakeholder meetings, managing risks, and financial reporting. I have also achieved successful project control and device testing, security testing of all objects, and managed a team of Solution architects.
Key responsibilities Key responsibilities
  • Develop project plans
  • Chair meetings
  • Manage risks
  • Financial reporting
Key achievements Key achievements
  • Developed project statement of works
  • Project control and device testing
  • Security testing of all objects
  • Managed a team of Solution architects
Aug, 2017
Feb, 2018
network solutions project manager
TechnologyTechnology
Technology
I have been responsible for managing projects, developing project plans and timelines, coordinating with stakeholders and team members, monitoring project progress and performance, and ensuring high quality standards. My achievements include successfully delivering projects within budget and timeline, developing innovative solutions to improve efficiency, and identifying and resolving project issues.
Key responsibilities Key responsibilities
  • Manage network voice integration solutions projects
  • Develop project plans and timelines
  • Coordinate with stakeholders and team members
  • Monitor project progress and performance
Key achievements Key achievements
  • Successfully delivered projects within budget and timeline
  • Developed innovative solutions to improve efficiency
  • Identified and resolved project issues
  • Ensured high quality standards
Aug, 2016
Aug, 2017
sabbatical
Financial ServicesFinancial Services
RBS
I was responsible for developing and maintaining relationships with clients and stakeholders, managing client expectations and ensuring deadlines are met, providing guidance and advice to clients on best practices, and identifying opportunities for process improvement. I achieved success in developing and implementing strategies to improve customer service, creating and maintaining strong relationships with clients and stakeholders, providing guidance and advice to clients on best practices, and identifying and implementing process improvements to increase efficiency.
Key responsibilities Key responsibilities
  • Developing and maintaining relationships with clients and stakeholders
  • Managing client expectations and ensuring deadlines are met
  • Providing guidance and advice to clients on best practices
  • Identifying opportunities for process improvement
Key achievements Key achievements
  • Developed and implemented successful strategies to improve customer service
  • Created and maintained strong relationships with clients and stakeholders
  • Provided guidance and advice to clients on best practices
  • Identified and implemented process improvements to increase efficiency
Apr, 2016
Aug, 2016
project manager - telephony wan technology
TechnologyTechnology
Technology Retail
I am responsible for delivering infrastructure integration programmes across technology and retail industries. My core responsibilities include integrating WAN infrastructure into existing networks, managing telephony WAN technology projects, monitoring and troubleshooting technical issues, and developing and implementing network security strategies. My achievements include successfully delivering projects on time and within budget, improving network performance and scalability, reducing downtime and increasing customer satisfaction, and implementing new technologies to improve efficiency.
Key responsibilities Key responsibilities
  • Integrating WAN infrastructure into existing networks
  • Managing telephony WAN technology projects
  • Monitoring and troubleshooting technical issues
  • Developing and implementing network security strategies
Key achievements Key achievements
  • Successfully delivered projects on time and within budget
  • Improved network performance and scalability
  • Reduced downtime and increased customer satisfaction
  • Implemented new technologies to improve efficiency