I am an experienced Information and Communication Technology (IT R&D Professionals; Database Specialists) and Administration and Customer Service (Customer Service Personnel) professional with 9 years of work experience. I am highly skilled in problem solving and customer service. I am passionate about providing the best solutions to my clients.
Business AnalysisCommunicationProduct ManagementProject Management
Experience
Aug, 2022
Current
financial solutions architect
Financial Services
Financial Solutions
Provided 75 enterprise accounts with financial datasets, products and delivery solutions. Developed strategies for product enhancements and investigated pain points. On-boarded clients with data-feed solutions and cloud hosted data. Diagnosed business needs and provided solutions that fit the need.
Key responsibilities
Presenting financial datasets to existing and prospecting clients
Developing strategies for product enhancements
Investigating pain points and analyzing market trends
On-boarding clients with data-feed solutions and cloud hosted data
Key achievements
Managed 75 enterprise accounts worth ACV USD 13 million
Developed data pipe lines and financial models for analysis
Understood and engaged audience from business, technical and managerial backgrounds
Provided solutions that fit the need
Oct, 2016
Jan, 2020
researcher
Financial Services
Professional services
Provided comprehensive research and analysis of investment trends, funds and stakeholders across America, Africa and Europe for the private equity and venture capital industry. Established effective communication with C-level executives of global PE/VC firms to acquire and report their latest trends. Compiled reports of clients' feedback and experiences with S&P product.
Key responsibilities
Communicating with C-level executives
Researching investment trends
Reporting on investment funds
Compiling client feedback
Key achievements
Developed summaries and reports
Acquired and reported trends
Communicated with 250+ firms
Developed reports of clients' feedback
Jan, 2016
Oct, 2016
it and sales professional
Information Technology
IT and Sales Professional
The candidate was responsible for developing and executing sales strategies to increase revenue and customer satisfaction. They identified areas of opportunity in existing contracts, assigned workflow tasks, monitored progress and reached out to vendors for price quotations and software procurement. They ensured the successful completion of projects by meeting deadlines and budget requirements.
Key responsibilities
Identifying areas of opportunity
Assigning workflow tasks
Monitoring progress
Reaching out to vendors
Key achievements
Increased revenue
Increased customer satisfaction
Met deadlines
Met budget requirements
Aug, 2014
Aug, 2015
microsoft student partner microsoft
Information Technology
Software Solutions Provider
Provided market research services to analyse the current use of Microsoft products and services amongst university students. Organised and marketed Microsoft events within the university to increase student participation. Established effective communication between Microsoft and university stakeholders.
Key responsibilities
Conducted market research
Organised and marketed events
Communicated with stakeholders
Key achievements
Identified usage patterns
Maximised student participation
Improved communication
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Information Technology
System Implementation
Financial Services
Key responsibilities
Key achievements
Information Technology