Business and Process OptimisationData Transformation and WarehousingDigital Transformation
System and Cloud Development TestingSystem Implementation
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About me
I am a specialist in Information and Communication Technology and Management, Policy and Governance with 8 years of work experience. I have 7 years of management experience, including a mid-level position. I am passionate about developing innovative solutions and helping organizations achieve their goals.
Data AnalysisProblem SolvingProduct DevelopmentProduct ManagementProject ManagementUser Research
Experience
Mar, 2022
Jul, 2023
agile business analyst junior product owner
Technology
Agile software development
As a Agile business analyst junior product owner with 2 years of experience, I have worked with product managers to create and prioritise product roadmaps to achieve product goals and metrics, owned and managed product backlogs, led Agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, and sprint reviews, facilitated requirement/process mapping workshops, gathered requirements, developed epics, features, and user stories, collaborated with the development team, executed projects using Waterfall and Agile methodologies, created product requirements, monitored product metrics, and communicated product updates to stakeholders.
Key responsibilities
Prioritise product roadmap
Manage backlogs
Lead Agile ceremonies
Gather requirements
Key achievements
Developed epics, features, and user stories
Executed projects using Waterfall and Agile methodologies
Monitored product metrics
Communicated product updates
Feb, 2021
Dec, 2021
product owner business analyst
Technology
Product Development
I am a Product Owner Business Analyst with 10 months of experience. My responsibilities include defining the vision, managing product backlogs to meet business needs, coordinating project planning and execution, and defining and analysing metrics to measure product performance. I have achieved developing user stories, managing product development cycle, mapping process flows, and developing wireframes. I have liaised with clients to develop a deep understanding of user needs and the current market landscape, determined customers' needs and desires through user research, and documented process flows and developed requirements for functional improvements and enhancements.
Key responsibilities
Defining vision
Managing product backlogs
Coordinating project planning
Defining metrics
Key achievements
Developed user stories
Managed product cycle
Mapped process flows
Developed wireframes
Jan, 2019
Feb, 2021
product owner business analyst
Technology
Technology
As a Product Owner Business Analyst with 3 years of experience, I have been responsible for gathering and documenting requirements from both internal and external stakeholders to ensure that stakeholders and market needs are met. I have managed projects and served as primary liaison between client and multiple internal groups, consulted with product development teams to enhance products based on customer data, defined and managed the Product Backlog, documented user stories and product features, defined and analysed metrics to measure product performance, documented process flows and developed requirements for functional improvements and enhancements, mapped current business and operational processes, collaborated on all stages of systems development life cycle, and created business requirement documents.
Key responsibilities
Gathering requirements
Managing projects
Defining metrics
Prioritising roadmap
Key achievements
Customer data enhancement
Product backlog management
Process flows documentation
Requirements analysis
Jun, 2016
Feb, 2019
product owner agile business analyst
Technology
Agile Business
As a Product Owner Agile Business Analyst with 3 years of experience, I have been responsible for gathering requirements, facilitating requirement/process mapping workshops, creating business requirement documents, and conducting interviews with key business users. I have achieved creating stakeholder reports, developing functional specifications, creating workflow diagrams, and working within a cross-functional scrum team. I have worked within a cross-functional scrum team, helping the Product Owner to groom the product backlog, identifying product features, and breaking down Epics into user stories, acceptance criteria.
Key responsibilities
Gathering requirements
Process mapping workshops
Business requirement documents
Requirements gathering
Key achievements
Created stakeholder reports
Developed functional specifications
Created workflow diagrams
Worked within scrum team
Nov, 2014
Apr, 2016
system analyst
Technology
IT Support
As a System Analyst with 2 years of experience, I evaluated the commercial impact of system recommendations and influenced IT support functions and business users to implement robust solution designs. I maintained excellent awareness of new technologies to offer innovative solutions in line with strategic business needs. I arranged, prepared and conducted meetings, workshops, training and presentations for a wide variety of audiences. I also documented business processes and technical user guides to accurately describe the customisation of applications and operating procedures. Additionally, I monitored network infrastructure on a timely basis, ensuring errors, breaches and alerts were quickly identified and resolved. Finally, I was responsible for resolving outages and performing setup, configuration, maintenance and development requests of existing systems.
Key responsibilities
Evaluate commercial impact of system recommendations
Maintain awareness of new technologies
Arrange, prepare and conduct meetings
Document business processes and user guides
Key achievements
Influenced IT support functions and business users
Offered innovative solutions
Monitored network infrastructure
Resolved outages and requests
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