Partner has been successfully added to your Shortlist
Go to Shortlist or continue search
Shortlist 0
Financial Services Financial Services Technology Technology
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing Regulatory Change Regulatory Change
System and Cloud Development Testing System and Cloud Development Testing System Implementation System Implementation Target Operating Model Design Target Operating Model Design
See all
About me

I am an experienced Information and Communication Technology professional with 13 years of work experience, 8 of which were in management. I specialize in programming and IT testing. Analytic-minded Business Test Analyst/Lead with a proven record in managing testing and quality assurance in high-pressure environments. Proficient in quality solution delivery in a variety of fields, with a passion for the financial sector. Well versed in Test Analysis, Design, Implementation, Execution operations for the validation of software solutions provided and defect management. Highly capable of managing stakeholders, maintaining client communication, and coordinating with internal and external teams in international organizations. Experienced in working in both traditional and agile scrum environments, with key contributions in scrum ceremonies, product & testing lifecycle and process improvement.

Defect Management Stakeholder Management Data Analysis Test Planning
Cloud MigrationData AnalysisData MigrationDefect ManagementRisk AssessmentStakeholder ManagementTest Planning
Mar, 2023
Jun, 2023
test analyst
Software Development
As a Test Analyst I was responsible for the website redesign, migration, and re-hosting of the website infrastructure in Azure. My responsibilities included maintaining accurate and up-to-date testing records in Jira and Confluence, preparing test scenarios covering the UI, CMS and functional testing using Agile, performing UI Testing of various digital components of Website products/CMS, and defect management, raising, prioritisation and validation of defects. I also participated in daily stand-ups, retrospective meetings, sprint review and any testing related discussions, updated Jira and Confluence with appropriate testing records, and performed Compatibility Testing -Browsers, Devices, accessibility, and various View ports. Additionally, I was responsible for defect management, defect triage meetings, defect reporting and resolution.
Key responsibilities Key responsibilities
  • Maintained testing records
  • Prepared test scenarios
  • Performed UI Testing
  • Defect management
Key achievements Key achievements
  • Updated Jira and Confluence
  • Performed Compatibility Testing
  • Participated in daily stand-ups
  • Defect triage meetings
Jul, 2022
Dec, 2022
uat senior test analyst/test lead
Financial ServicesFinancial Services
Financial Services
As a UAT Senior Test Analyst/Test Lead, my job responsibilities include gathering and analysing requirements, developing test cases, managing stakeholders, and collaborating with teams. My achievements include successfully managing expectations, building working relationships, providing testing MI and reporting, and simplifying complex data. I have also closely collaborated with all phases of the agile scrum environment.
Key responsibilities Key responsibilities
  • Gathering & analysing requirements
  • Developing test cases
  • Managing stakeholders
  • Collaborating with teams
Key achievements Key achievements
  • Successfully managed expectations
  • Built working relationships
  • Provided testing MI & reporting
  • Simplified complex data
Dec, 2019
Jun, 2022
uat test lead/quality assurance analyst
Financial ServicesFinancial Services
Data Assurance
I have been a UAT Test Lead/Quality Assurance Analyst my main responsibilities include managing case reviews, coordinating and executing testing activities, maintaining key stakeholder relationships, and translating business requirements into test scenarios. I have achieved success in improving data quality control, ensuring standardized work quality across teams, verifying ETL processes, and supporting the end-to-end Rectification project. I have also coached younger team members.
Key responsibilities Key responsibilities
  • Managed case reviews
  • Coordinated testing activities
  • Maintained stakeholder relationships
  • Translated business requirements
Key achievements Key achievements
  • Improved data quality control
  • Ensured work quality
  • Verified ETL processes
  • Supported Rectification project
Jan, 2018
Dec, 2019
group customer service
I have two years of experience as a Group Customer Service. My responsibilities included coordinating product delivery, analyzing the business and operational environment, designing test scripts, executing tests, reporting defects, and managing status reporting. I successfully led multiple releases, produced an end of test report, identified and reported defects, and advised on risk assessment and planning. I have worked on projects such as Salesforce, Asset Finance Tool, Loan & Credit Products/Tools, Charter Upgrade from Windows 2003 Operating System to Windows 2008, and SQL Server 2005.
Key responsibilities Key responsibilities
  • Coordinate product delivery
  • Analyze business environment
  • Design test scripts
  • Manage status reporting
Key achievements Key achievements
  • Successfully led multiple releases
  • Produced end of test report
  • Identified and reported defects
  • Advised on risk assessment
Aug, 2015
Dec, 2017
business test lead
Financial ServicesFinancial Services
Financial Services
As a Business Test Lead at Lloyds Banking Group, I was responsible for supporting the UAT test team in testing and implementing changes on various tools, databases, and web-based applications. I defined test cases, designed test scripts, executed tests, and managed defects. I tested the new payment module, validated PPI MI reports, FPS payment via payment gateway, cheque payment, and payment reconciliations. I also oversaw and executed the integration, regression, pre/post live testing, and defect management within the project. I was also responsible for ensuring the company adhered to FCA policies on improving complaint handling.
Key responsibilities Key responsibilities
  • Defined test cases
  • Designed test scripts
  • Executed tests
  • Managed defects
Key achievements Key achievements
  • Ensured FCA policies compliance
  • Tested new payment module
  • Validated PPI MI reports
  • Oversaw and executed integration
Oct, 2012
Aug, 2015
business test analyst
Financial ServicesFinancial Services
Financial Services
I am a Business Test Analyst with 3 years of experience. My job responsibilities included testing application service upgrade for the Charter PPI claim logging workflow application and payment claims for loans, credit card and mortgages. I tested new module core functionality and Charter PPI application service upgrade. I also executed Regression testing in managing customer complaints, managing all phases of testing. My achievements included upgrading the Charter PPI claim logging workflow application, testing payment claims for loans, credit card and mortgages, managing all phases of testing, and improving customer experience.
Key responsibilities Key responsibilities
  • Tested application service upgrade
  • Tested new module core functionality
  • Executed Regression testing
  • Managing customer complaints
Key achievements Key achievements
  • Upgraded Charter PPI claim logging workflow application
  • Tested payment claims for loans, credit card and mortgages
  • Managed all phases of testing
  • Improved customer experience
Apr, 2010
Oct, 2012
business test lead
Software Testing
As a Business Test Lead with 3 years of experience, I have analysed requirements, prepared and executed tests, reported results and managed defects. I have also successfully validated data migration from legacy system, executed UAT, CBT and Live Trials testing and implemented a new data system.
Key responsibilities Key responsibilities
  • Analysed requirements
  • Prepared tests
  • Executed tests
  • Reported results
Key achievements Key achievements
  • Validated data migration
  • Executed UAT, CBT and Live Trials
  • Implemented new data system
  • Managed defects