Business and Process OptimisationData Transformation and WarehousingRegulatory Change
System and Cloud Development TestingSystem ImplementationTarget Operating Model Design
I am an experienced Information and Communication Technology professional with 13 years of work experience, 8 of which were in management. I specialize in programming and IT testing. Analytic-minded Business Test Analyst/Lead with a proven record in managing testing and quality assurance in high-pressureenvironments. Proficient in quality solution delivery in a variety of fields, with a passion for the financial sector. Well versed in Test Analysis, Design, Implementation, Execution operations for the validation of software solutions provided and defect management. Highly capable of managing stakeholders, maintaining client communication, and coordinating with internal and external teams in international organizations. Experienced in working in both traditional and agile scrum environments, with key contributions in scrumceremonies, product & testing lifecycle and process improvement.
As a Test Analyst I was responsible for the website redesign, migration, and re-hosting of the website infrastructure in Azure. My responsibilities included maintaining accurate and up-to-date testing records in Jira and Confluence, preparing test scenarios covering the UI, CMS and functional testing using Agile, performing UI Testing of various digital components of Website products/CMS, and defect management, raising, prioritisation and validation of defects. I also participated in daily stand-ups, retrospective meetings, sprint review and any testing related discussions, updated Jira and Confluence with appropriate testing records, and performed Compatibility Testing -Browsers, Devices, accessibility, and various View ports. Additionally, I was responsible for defect management, defect triage meetings, defect reporting and resolution.
Maintained testing records
Prepared test scenarios
Performed UI Testing
Updated Jira and Confluence
Performed Compatibility Testing
Participated in daily stand-ups
Defect triage meetings
uat senior test analyst/test lead
As a UAT Senior Test Analyst/Test Lead, my job responsibilities include gathering and analysing requirements, developing test cases, managing stakeholders, and collaborating with teams. My achievements include successfully managing expectations, building working relationships, providing testing MI and reporting, and simplifying complex data. I have also closely collaborated with all phases of the agile scrum environment.
Gathering & analysing requirements
Developing test cases
Collaborating with teams
Successfully managed expectations
Built working relationships
Provided testing MI & reporting
Simplified complex data
uat test lead/quality assurance analyst
I have been a UAT Test Lead/Quality Assurance Analyst my main responsibilities include managing case reviews, coordinating and executing testing activities, maintaining key stakeholder relationships, and translating business requirements into test scenarios. I have achieved success in improving data quality control, ensuring standardized work quality across teams, verifying ETL processes, and supporting the end-to-end Rectification project. I have also coached younger team members.
Managed case reviews
Coordinated testing activities
Maintained stakeholder relationships
Translated business requirements
Improved data quality control
Ensured work quality
Verified ETL processes
Supported Rectification project
group customer service
I have two years of experience as a Group Customer Service. My responsibilities included coordinating product delivery, analyzing the business and operational environment, designing test scripts, executing tests, reporting defects, and managing status reporting. I successfully led multiple releases, produced an end of test report, identified and reported defects, and advised on risk assessment and planning. I have worked on projects such as Salesforce, Asset Finance Tool, Loan & Credit Products/Tools, Charter Upgrade from Windows 2003 Operating System to Windows 2008, and SQL Server 2005.
Coordinate product delivery
Analyze business environment
Design test scripts
Manage status reporting
Successfully led multiple releases
Produced end of test report
Identified and reported defects
Advised on risk assessment
business test lead
As a Business Test Lead at Lloyds Banking Group, I was responsible for supporting the UAT test team in testing and implementing changes on various tools, databases, and web-based applications. I defined test cases, designed test scripts, executed tests, and managed defects. I tested the new payment module, validated PPI MI reports, FPS payment via payment gateway, cheque payment, and payment reconciliations. I also oversaw and executed the integration, regression, pre/post live testing, and defect management within the project. I was also responsible for ensuring the company adhered to FCA policies on improving complaint handling.
Defined test cases
Designed test scripts
Ensured FCA policies compliance
Tested new payment module
Validated PPI MI reports
Oversaw and executed integration
business test analyst
I am a Business Test Analyst with 3 years of experience. My job responsibilities included testing application service upgrade for the Charter PPI claim logging workflow application and payment claims for loans, credit card and mortgages. I tested new module core functionality and Charter PPI application service upgrade. I also executed Regression testing in managing customer complaints, managing all phases of testing. My achievements included upgrading the Charter PPI claim logging workflow application, testing payment claims for loans, credit card and mortgages, managing all phases of testing, and improving customer experience.
Tested application service upgrade
Tested new module core functionality
Executed Regression testing
Managing customer complaints
Upgraded Charter PPI claim logging workflow application
Tested payment claims for loans, credit card and mortgages
Managed all phases of testing
Improved customer experience
business test lead
As a Business Test Lead with 3 years of experience, I have analysed requirements, prepared and executed tests, reported results and managed defects. I have also successfully validated data migration from legacy system, executed UAT, CBT and Live Trials testing and implemented a new data system.
Validated data migration
Executed UAT, CBT and Live Trials
Implemented new data system
Enter your email and password to log in
Enter your info to sign up
Enter your password to receive a recovery link email address