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About me

I am a highly experienced specialist in the management of legal, human resources and social services, as well as insurance and finance. With 24 years of work experience and 19 years of management experience, I have held a mid-level position. I am dedicated to providing the best services to my clients.

Team Management Project Management Leadership Communication
CommunicationCustomer ServiceLeadershipProject ManagementTeam Management
Feb, 2022
group payroll services manager
Financial ServicesFinancial Services
Payroll solutions
Managed a payroll team of five, providing in-house UK payroll services for 2,500 employees across 40 sites. Led monthly acquisitions, integrations and TUPE transfers of up to 500 employees. Implemented and administered 8 international payrolls. Developed and implemented Real Living Wage and employee benefit management. Ensured audit compliance and signed off payrolls for UK and Channel Islands.
Key responsibilities Key responsibilities
  • Payroll management
  • Team management
  • Project lead
  • International payrolls
Key achievements Key achievements
  • Staff training & development
  • Mentoring colleagues
  • Real Living Wage implementation
  • Audit compliance
Apr, 2019
Feb, 2022
hr shared services manager uk and ireland
Financial ServicesFinancial Services
Professional services
This candidate was responsible for the management and processing of 13 in-house and outsourced payrolls across 5 different software providers for the UK, Ireland, Isle of Man & Guernsey. They were a project lead for the merger of 12 separate legal entities and tax registrations into 1 UK legal entity on a single UK in-house payroll and a single Northern Ireland legal entity on a single in-house payroll. Additionally, they administrated 12 different pension schemes, conducted monthly sign offs, managed a HR Administration team and a payroll team, and provided support for IR35 assessments, gender pay gap reporting, furlough calculations, and HMRC reporting.
Key responsibilities Key responsibilities
  • Managing and processing payrolls
  • Project lead for mergers
  • Administrating pension schemes
  • Managing HR teams
Key achievements Key achievements
  • Implemented Ceridian Dayforce
  • Conducted monthly sign offs
  • Provided support for IR35 assessments
  • Provided support for gender pay gap reporting
Sep, 2015
Apr, 2019
payroll manager
Bupa UK Business Services
Managed a monthly payroll of 8,000 employees and a team of six patrollers and one payroll system developer. Ensured staff training and development, including 121s and personal development plans. Project managed and implemented an integrated payroll, HR and time and attendance package, including writing test scripts and UAT testing. Managed and scoped additional payroll system functionality, mapped payroll processes for new system, worked with HMRC to investigate and fix prior year FPS and payment issues. Administered pensions, including Nest, company pension scheme and TUPE schemes, and completed monthly general ledger reconciliation and PAYE settlement agreement preparation and submission.
Key responsibilities Key responsibilities
  • Managing payroll
  • Staff training and development
  • Project management
  • Pension administration
Key achievements Key achievements
  • Implementation of integrated payroll, HR and time and attendance package
  • Project managed additional payroll system functionality
  • Investigated and fixed prior year FPS and payment issues
  • Completed monthly general ledger reconciliation
Jan, 2013
Aug, 2015
deputy payroll controller
Financial ServicesFinancial Services
Professional services
Responsible for overseeing the monthly payroll of 27,000 employees across Bupa Care Homes and Central Payroll. Managed a team of 22 Payroll team members, including recruitment, appraisals, disciplinary and training. Project managed Acquisitions, TUPE in/out processes and Disposals for payroll. Authorised all month end reconciliations and control accounts for both internal and external business partners. Project managed the implementation of the Pensions Reform and Auto Enrolment into Nest Pensions. Business continuity planning and off-site testing.
Key responsibilities Key responsibilities
  • Managing payroll
  • Managing team
  • Project managing
  • Authorising
Key achievements Key achievements
  • Pensions Reform and Auto Enrolment into Nest Pensions
  • Business continuity planning and off-site testing
  • Managing a team of 22 Payroll team members
  • Project Managing all Acquisitions, TUPE in/out processes and Disposals for payroll
Nov, 2012
Jan, 2013
payroll contractor
Retail giant
The candidate provided essential assistance to Morrison's plc in preparation for payroll out-sourcing. They reported on payroll data, cleaned and analysed the process, and mapped it for better understanding. They worked to ensure accuracy and timeliness of payroll information.
Key responsibilities Key responsibilities
  • Data cleansing
  • Process analysing
  • Process mapping
  • Payroll reporting
Key achievements Key achievements
  • Ensured accuracy of payroll information
  • Improved process efficiency
  • Optimised payroll data
  • Reduced operational costs
Jan, 2011
Nov, 2012
payroll manager
Financial ServicesFinancial Services
Large Organisation
Provided efficient and accurate payroll management for a large organisation of 4000 employees. Managed the 4 weekly payrolls, month end and year end processes, pension deductions, private health insurance, salary sacrifice childcare voucher scheme, company fleet of 60 cars, time and attendance package, payroll reporting, BACS payments and systems development. Demonstrated expertise in PAYE, NI, SMP, SAP, SSP, SAP, court orders and TUPE transfers.
Key responsibilities Key responsibilities
  • Managing payrolls
  • Processing month and year end
  • Managing pensions and benefits
  • Managing company fleet
Key achievements Key achievements
  • Implemented new time and attendance package
  • Managed all legislative payroll aspects
  • Authorised and raised BACS payments
  • Developed and tested systems
Sep, 2009
Jan, 2011
payroll manager
Payroll Solutions
Managed monthly payrolls of 20,000 employees including teachers, pensioners and WMDC payrolls plus those of other business partners. Developed and maintained payroll systems and teams, including project management, benchmarking, legislation and appraisals. Liaised with Midland HR and Paragon for payslip production and raised non-fiscal invoices to reclaim overpayments. Set payroll SLAs and KIPs for a monthly total of 18 million.
Key responsibilities Key responsibilities
  • Overseeing payrolls
  • Developing payroll systems
  • Managing payroll teams
  • Liaising with partners
Key achievements Key achievements
  • Implemented pay and grading review
  • Managed payroll reconciliations
  • Raised non-fiscal invoices
  • Set payroll SLAs and KIPs
Jan, 2008
Sep, 2009
payroll team manager
Communication ServicesCommunication Services
Payroll Solutions
Responsible for managing the payroll of 15,000 monthly paid employees, the applicant acted up to the Payroll Manager role to cover long term sickness. Final responsibility for running and reconciliation of monthly payroll and year end processing was held, with the applicant also managing a team of 4 Payroll Technicians and a wider Payroll team of 16 Payroll Administrators. They identified and organised training requirements within the payroll team, and the wider organisation, as well as project managing TUPE transfers and the implementation of a company share save scheme. Setting and maintaining department KPI's was also part of the role.
Key responsibilities Key responsibilities
  • Managing payroll of 15,000 employees
  • Final responsibility for running and reconciliation of payroll
  • Managing a team of 4 Payroll Technicians and 16 Administrators
  • Project managing TUPE transfers and share save scheme
Key achievements Key achievements
  • Identifying and organising training requirements
  • Setting and maintaining department KPI's
  • Reconciliation and payment over to revenue, pension and benefit providers
  • Implementation of company share save scheme
Oct, 2007
Jan, 2008
sipp pension payroll supervisor
Financial ServicesFinancial Services
Investment Management
The Pension Payroll Supervisor was responsible for the implementation and management of the Stand a Loan SIPP pension payroll for 600 clients. This included ensuring the accurate calculation of tax relief due on personal contributions into pension portfolios, and ensuring the timely and accurate payment of pensions. The Supervisor was also responsible for liaising with stakeholders, resolving queries and providing customer service.
Key responsibilities Key responsibilities
  • Implementing and managing pension payroll
  • Calculating tax relief due
  • Liaising with stakeholders
  • Providing customer service
Key achievements Key achievements
  • Successfully implemented pension payroll
  • Accurately calculated tax relief due
  • Efficiently managed queries and customer service
  • Successfully managed pension payments
Feb, 2007
Jul, 2007
payroll implementation consultant
Information TechnologyInformation Technology
Professional services
Provided implementation expertise for Trent Software Releases 6 and 10. Offered advice and guidance to customers on site and over the phone. Tested new software updates and converted customer data into Trent Software. Wrote customer specific calculations and guided customers through the decision-making and planning process prior to implementation.
Key responsibilities Key responsibilities
  • Implementation experience
  • Advice and guidance
  • Testing software updates
  • Data conversion
Key achievements Key achievements
  • Created customer calculations
  • Guided decision-making process
  • Provided advice and guidance
  • Tested software updates