I am a Senior Project Manager with 4 years of experience in ISO20022 Payments Transformation. I have been responsible for delivering a high-profile and complex change programme within the Payments domain. I have managed a $9.2M budget for the fiscal year and successfully led and managed the development and entire integrated end to end regression testing for a number of markets for cross border payments in time for the CBPR+ deadline. I have also represented the programme and project to the ExCo, managed the project RAID and escalated where required, formalised the digital channels roadmap, prioritised requirements, planned end-to-end delivery and commercialization alongside our partner systems while collaborating with sponsors and other important business stakeholders.

As a Senior Agile Digital Business Analyst/ITPM, my role is to help deliver customer experience journeys and propositions for Commercial Banking. I have worked closely with Design/UX/Engineering teams to deliver customer centric digital solutions. I have also been involved in the full project lifecycle from inception workshops to commercialisation. I have successfully delivered NetPlus and have acted as a Scrum Master and IT Project Manager. I have also been involved in BA best practices and forums to share knowledge and ideas.

I was a Senior Business Analyst for 4 years at S&P. During this time I have managed key senior stakeholders within the business, in particular from within the EMEA and USA/LATAM region. My work has involved delivering business change/transformation, leading workshops with senior stakeholders to understand vision, strategy, product roadmaps, detailed requirements and business values achieved using technology. I have also acted as Delivery/Project manager on several projects, including the role of Scrum master, and created UX prototypes using Axure RP to explain user journeys and validate business requirements. My most recent project was leading the BA on the main analytical web application (Deal Analyser) used within the Structured Finance practice for credit and cash flow analysis (RMBS/ABS).

I was responsible for leading BA teams working with 3 teams on 9 different products. I have worked on various initiatives such as tracking and analytics of customer data, e-learning tool, subscription management tools, page re-designs, implementation of additional content types, upgrades to the CMS and development of a Flash game. I have also been responsible for coaching team members in Scrum and Kanban and improving the effectiveness of Agile within the programme. Furthermore, I have supported the Director of Technology on process improvement through analysis of process, people and technology.

As a Business Analyst Agile, I have worked on a programme to de-commission the old Identity & Access Management System and migrate to an integrated Salesforce platform. This included launching new packages, prices and subscription journeys to meet the organisation's vision for growth and expansion. I was also responsible for integrating Salesforce with Zuora, GlobalCollect, and third party fulfilment partners, as well as delivering tablet and mobile enabled front-end deliverables. I have achieved a high visibility strategic initiative, improved customer acquisition, billing and fulfilment, and integrated with third party partners.

As a Business Analyst/Product Owner, I have been responsible for owning the 'LB Standard' BackOffice product and its continued development, ensuring it is aligned to marketing and business needs. My job also involves communicating with key stakeholders and various departments to define roadmap, vision and identify emerging business requirements. I have also collaborated with product management, marketing and development teams to ensure business, product and technical requirements are captured and appropriately prioritised.

As a Business Analyst Agile, I worked on several high profile greenfield projects for Tesco. This included developing a Set Top Box in partnership with Blinkbox, creating an Android MP3 download app, integrating the Tesco E-commerce platform with BlinkBox, and enabling streaming of digital movies with DRM protection as part of a physical bundle purchase.

As a Business Analyst Scrum Master, my role has included managing product development, coordinating cross-functional teams, migrating existing content and functionality, and developing more advanced features. I have successfully delivered a high traffic CMS for the Department for Education, which enabled teachers in the UK to access the CMS, and I have successfully migrated content and functionality and created more advanced features.

As a Business Analyst Project Manager, I was responsible for delivering two web-based systems for a pharmaceutical client. I managed the project timeline and ensured quality of delivery to meet client requirements. My efforts resulted in the client receiving a runner up award for 'Best use of Technology' in 'Fast growth business awards' 2009.

As a Web Developer Network Engineer. My responsibilities include developing software/web applications using PHP, CSS, MySQL, (LAMP), XML, Flash, maintaining and troubleshooting web applications, and optimising applications for performance. My achievements include creating successful web applications, developing secure and reliable applications, integrating applications with existing systems, and providing technical support for web applications.