Business and Process OptimisationData Transformation and WarehousingDigital Transformation
HR and organisational changeRegulatory ChangeSystem Implementation
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About me
I am an experienced manager with 17 years of work experience, 13 years of which in management. My expertise includes Information and Communication Technology (Programmers) and Insurance and Finance (Insurance & Finance Managers).
As a Project Team Lead for USD LIBOR, I am responsible for managing a cross-region team, understanding, agreeing and managing client priorities, and feeding into relevant internal processes in an accurate and timely manner. I have achieved a smooth transition for Nomura, provided timely and accurate updates, hosted regular reviews with the client, and provided updates on current activities and operating results.
Key responsibilities
Manage cross-region team
Understand client priorities
Agree and manage client priorities
Feed into relevant internal processes
Key achievements
Smooth transition for Nomura
Timely and accurate updates
Regular review with client
Provide updates on current activities
Jan, 2019
Jun, 2022
project manager
Technology
HR Tech
I am a Project Manager with 4 years of experience at Lakarya. My responsibilities include developing product ideas, providing continuous support in development, organizing product launch and managing client relations. My achievements include successful product launch, increased client satisfaction, project delivery on time, and cost reduction.
Key responsibilities
Develop product ideas
Provide continuous support
Organize product launch
Manage client relations
Key achievements
Product launch success
Client satisfaction increase
Project delivery on time
Cost reduction
Jun, 2014
Aug, 2018
project delivery/business analyst
Financial Services
Software Solutions
I have 5 years of experience as a Project Delivery/Business Analyst Client Lifecycle Design and Management. My responsibilities included delivering the FM Products Account Opening and Regulatory Onboarding project, rolling out Client Consent Regulatory requirement, leading end to end project activities, and performing in-depth analysis on key requirements for regulatory projects. My achievements included reducing manual touchpoints, achieving tighter controls and reduced TAT, successful rollout of the Operational Risk Framework, and delivering a project seamlessly despite numerous challenges.
Key responsibilities
Delivered FM Products project
Rolled out Client Consent Regulatory requirement
Led project activities
Performed analysis on key requirements
Key achievements
Reduced manual touchpoints
Tighter controls and reduced TAT
Successful rollout of Operational Risk Framework
Seamless delivery despite challenges
Dec, 2003
Apr, 2011
associate manager
Financial Services
Global Business Services
As an Associate Manager with 8 years of experience, I was responsible for relationship management for Wholesale Banking and Support Functions Business HR. I implemented PeopleSoft upgrade across 5 core HR functions, involving requirements gathering, AS-IS analysis, TO-BE process design, test management, IT coordination, training and post go-live support. I was also assigned to Singapore and London at various stages during performance and compensation review process.
Key responsibilities
Requirements gathering
AS-IS analysis
TO-BE process design
Test management
Key achievements
PeopleSoft upgrade implementation
HR functions coordination
Training and support
Assignments to Singapore and London
May, 2011
Mar, 2012
human resources manager
Financial Services
HR Manager
As a Human Resources Manager, I have been responsible for providing a single point of contact for the APAC region, delivering Performance & Compensation Reviews, facilitating the design and delivery of induction, succession planning, talent management, people forum, attrition analysis and operations management processes, and implementing an effective knowledge base (AskHR) in PeopleSoft CRM, for both the employees and the Customer Care unit.
Key responsibilities
Single point of contact for APAC region
Delivered Performance & Compensation Review
Facilitated design & delivery of induction processes
Implemented effective knowledge base
Key achievements
Succession planning & talent management
People forum & attrition analysis
Operations management processes
PeopleSoft CRM for employees & Customer Care
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