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Business Analyst
Financial Services Financial Services Technology Technology
Business and Process Optimisation Business and Process Optimisation Financial Crime and Compliance Financial Crime and Compliance Regulatory Change Regulatory Change
System Implementation System Implementation
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About me

I am an experienced professional in the management of Information and Communication Technology (Business Analysis and Testing) and Financial institutions. I have 25 years of work experience, with 15 years of Test management experience. I have experience of End to End Testing in Derivatives Products and Investment Banking environment. Have successfully delivered a number of high profile and small projects using a wide range of skills and experience including: defining test strategies, test plans, test scripting, driving test process change, QA assurance, managing on/off shore test teams, third party vendor management, establishing and maintaining effective relationships with key stakeholders, adapting the style and approach to meet the needs of the audience. I am dedicated to providing quality service and solutions to my clients.

Stakeholder Management Agile Leadership Quality Assurance
AgileCommunicationLeadershipQuality AssuranceStakeholder Management
Jul, 2020
business analyst/uat test manager
Business Transformation
I have been working as a Business Analyst/UAT Test Manager Risk and Compliance Transformation for the past 4 years. My roles involve providing guidance and quality assurance on Risk & Compliance projects, delivering Regulatory Engagement application upgrade to Appian/AWS platform from MSI (Metric Systems), and leading the Strategic Regulatory Mapping part of Regulatory Affairs and Policy simplification project, delivering on Appian/ AWS platform.
Key responsibilities Key responsibilities
  • Providing guidance on Risk & Compliance projects
  • Delivering Regulatory Engagement application upgrade
  • Leading Strategic Regulatory Mapping
  • Policy simplification project
Key achievements Key achievements
  • Delivered upgrade to Appian/AWS platform from MSI
  • Successfully completed Regulatory Affairs project
  • Successfully implemented Policy simplification project
  • Delivered Regulatory Engagement application upgrade
Feb, 2019
Dec, 2019
business analyst
Financial ServicesFinancial Services
Risk and Compliance
I worked as a Business Analyst on Anti-Money Laundering/Anti-Bribery and Corruption application UCM (Unified Case Management). My role involved gathering requirements by running workshops/meetings and producing functional specifications, running elaboration sessions with stakeholders, providing user guides and demos, running UAT Scripts for monthly upgrades and tracking defects. I also provided Production support and resolved user issues.
Key responsibilities Key responsibilities
  • Gathering requirements
  • Producing functional specifications
  • Providing user guides and demos
  • Running UAT Scripts
Key achievements Key achievements
  • Running workshops/meetings
  • Running elaboration sessions
  • Tracking defects
  • Providing Production support
Jul, 2016
Dec, 2018
senior test analyst risk and compliance
Financial ServicesFinancial Services
Financial services
As a Senior Test Analyst Risk and Compliance - Financial Crime Threat Mitigation (FCTM), I have been working on the Anti-Money Laundering/Anti-Bribery and Corruption application UCM (Unified Case Management) provided by BAE Systems and customised for HSBC. I have been scripting and running functional and UAT test scripts for the monthly upgrades and enhancements to the UCM system in Quality Centre (ALM). I have been recording and managing the defects raised in Jira, and have organised demos of the new enhancements to the users, as well as provided user guides and training documents to the users on the new functionality on a monthly basis. I have also arranged stakeholders meetings to obtain UAT sign off across various business domains.
Key responsibilities Key responsibilities
  • Scripting and running functional and UAT test scripts
  • Recording and managing defects in Jira
  • Organising demos of new enhancements to users
  • Providing user guides and training documents
Key achievements Key achievements
  • Monthly upgrades and enhancements to the UCM system
  • Arranging stakeholders meetings for UAT sign off
  • Creating user guides and training documents
  • Demoing new enhancements to users
Sep, 2015
Jun, 2016
test manager financial crime compliance
Financial ServicesFinancial Services
Financial Crime Compliance
I am a Test Manager within Financial Crime Compliance. My responsibilities include leading an offshore team to manage an upgrade to the existing system, providing Test Strategy and Test Plans, implementing Reporting structure and devising various testing templates, as well as designing and reviewing the test scripts for system Integration and UAT phases. I have achieved success in customising the Document Management System Relativity Application for HSBC, and coordinating testing activities across different locations/Business streams.
Key responsibilities Key responsibilities
  • Leading an offshore team
  • Providing Test Strategy and Test Plans
  • Implementing Reporting structure
  • Designing and reviewing Test Scripts
Key achievements Key achievements
  • Customising Document Management System
  • Coordinating testing activities across different locations/Business streams
  • Upgrading existing system
  • Devising various testing templates
Apr, 2014
Sep, 2015
qa consultant
Financial ServicesFinancial Services
QA Consulting
As a QA Consultant, I have worked on a Front to Back Office property management system called eFront. I have designed and improved the existing test scripts for system and UAT phases. I have implemented quality procedures and processes to ensure testing is carried out to the required standard and ensured defect logging and resolutions are carried out. I have managed the UAT phase and obtained the sign offs from the relevant users and stakeholders.
Key responsibilities Key responsibilities
  • Designed and improved test scripts
  • Implemented quality procedures and processes
  • Managed UAT phase
  • Obtained sign offs from stakeholders
Key achievements Key achievements
  • Ensured testing to required standard
  • Ensured defect logging and resolutions
  • Improved existing system
  • Obtained user sign offs
Apr, 2007
Jan, 2014
uat test manager
Financial ServicesFinancial Services
Testing Solutions
As a UAT Test Manager, I have worked on a number of high profile projects, carrying out System, Integration and UAT Testing of Credit Derivatives products such as Credit Default Swaps (CDS), Index CDS and exotics CDs. I have also worked on Regulatory Transformation projects, coordinating and managing the end to end testing of functionality changes to credit and fixed income applications. I have improved the end user confidence and satisfaction through implementing quality testing processes and procedures, resulting in user sign off and approval for 'go-live' of deliverables. My responsibilities have included managing UAT Testing, coordinating Regulatory Transformation, improving End User Confidence and leading Offshore Testers. My achievements have included implementing Quality Testing Processes, defining UAT Criteria, improving Regression Test Scripts and arranging Post Implementation Reviews.
Key responsibilities Key responsibilities
  • Managing UAT Testing
  • Coordinating Regulatory Transformation
  • Improving End User Confidence
  • Leading Offshore Testers
Key achievements Key achievements
  • Implementing Quality Testing Processes
  • Defining UAT Criteria
  • Improving Regression Test Scripts
  • Arranging Post Implementation Reviews
Mar, 2003
Apr, 2007
test lead/business analyst
Financial ServicesFinancial Services
Financial Trading
I have experience as a Test Lead/Business Analyst working on various projects, testing legacy financial and deal entry trading systems. My responsibilities included leading offshore test teams, designing test strategies, preparing test plans, tracking defects, training offshore testers, documenting test results, communicating business procedures, and liaising with system developers. I have achieved successful results in all of these areas.
Key responsibilities Key responsibilities
  • Leading offshore test teams
  • Designing test strategies
  • Preparing test plans
  • Tracking defects
Key achievements Key achievements
  • Successful results
  • Training offshore testers
  • Communicating business procedures
  • Liaising with system developers
Mar, 2002
Feb, 2003
senior test analyst
Software development
As a Senior Test Analyst, I have been responsible for regression testing on Gemini (Amdocs billing and customer care application), preparing test cases and recording test results, logging defects on the defect tracking system, providing support and training during User Acceptance Testing phase, liaising with Amdocs personnel on new change requests and defect fixes turnaround, providing feedback to the test manager on testing progress and schedule, and liaising with the users on system capabilities on new projects.
Key responsibilities Key responsibilities
  • Regression testing on Gemini
  • Preparing test cases and recording test results
  • Logging defects on defect tracking system
  • Providing support and training during UAT
Key achievements Key achievements
  • Providing feedback to test manager on testing progress and schedule
  • Liaising with Amdocs personnel on change requests and defect fixes turnaround
  • Liaising with users on system capabilities for new projects
  • Providing support and training during UAT
Oct, 2000
Jan, 2002
senior test analyst/consultant
Software testing
As a Senior Test Analyst/Consultant with two years of experience, I provided support and guidance to the Marketing department with new ideas and capabilities of the Geneva application. I designed test strategies and test specifications, prepared detailed test plans and scripts for new projects, executed test cases including complete end to end testing of GPRS records from Mediation to Billing systems. I liaised with suppliers, system integrators and users to improve the testing process, logged defects and followed up fixes in a timely manner, and provided test reports at the end of testing phases.
Key responsibilities Key responsibilities
  • Provide support and guidance to Marketing department
  • Design test strategies and specifications
  • Execute test cases and end-to-end testing
  • Liaise with suppliers, system integrators and users
Key achievements Key achievements
  • Developed new ideas and capabilities for Geneva application
  • Prepared detailed test plans and scripts
  • Logged defects and followed up fixes
  • Provided test reports at the end of testing phases