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Business Analyst
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About me

I am a highly motivated professional with experience in business analysis, executing product strategies, proposals and capable of identifying and capitalising on business opportunities.  I am an experienced professional with a drive for success and a passion for problem solving. I have a strong focus on customer satisfaction and an eye for detail. I am able to work independently or as part of a team and I am always willing to learn new skills and techniques.

Project Management Customer Service Communication
Business AnalysisCustomer ServiceData AnalysisGap AnalysisProblem SolvingProject ManagementStakeholder Management
Nov, 2022
Sep, 2023
business bid analyst
Energy Solutions
I am a highly-motivated professional with experience in business analysis, executing product strategies, proposals and identifying business opportunities. I have worked in high pressured environments, managing senior stakeholders with a focus on quality and delivery excellence. During my experience as a Business / Bid Analyst with Hitachi Energy UK, I have successfully lead requirements gathering sessions, analysed core KPIs, assisted with product management, collaborated with various departments, developed an ETRM tool, conducted risk analysis and review, and led proposals. I have achieved a 20% revenue boost in the first 6 months.
Key responsibilities Key responsibilities
  • Lead requirements gathering
  • Analyse core KPIs
  • Assist product manager
  • Collaborate with departments
Key achievements Key achievements
  • Boosted revenue by 20%
  • Developed ETRM tool
  • Risk analysis and review
  • Lead proposals
Feb, 2022
Sep, 2022
business analyst
Public Sector
I have been a Business Analyst for 7 months, as part of the Public Sector business unit. My responsibilities included conducting gap analysis to identify opportunities, leading process mapping with policy stakeholders, designing service rollout plans, and presenting discovery findings to senior stakeholders. I achieved influencing multi-million-pound investment decisions, supporting a CRM tool roll-out across 9 markets, post integration evaluation of performance, and logging sales in Salesforce. I used Agile and Waterfall methodologies, and horizon scanning to track new opportunities.
Key responsibilities Key responsibilities
  • Conducted gap analysis
  • Led process mapping
  • Designed service rollout plans
  • Presented discovery findings
Key achievements Key achievements
  • Influenced multi-million-pound investment decisions
  • Supported CRM tool roll-out
  • Post integration evaluation
  • Logged sales in Salesforce
Aug, 2019
Feb, 2020
data analyst
Data Analytics
I am a Data Analyst with 6 months of experience. As a member of the internal analytics team, I have built a Tableau dashboard to visualise trends and themes on engagement KPIs such as Twitter/Facebook engagement, saving 10+ hours a week on manual reporting. I have analysed and advised the social media marketing team on the social media content that was having the most meaningful engagement, resulting in 3x more shares on posts. I have relayed trends in easy-to-understand presentations on supply chain management based on quantitative data to senior stakeholders.
Key responsibilities Key responsibilities
  • Built Tableau dashboard
  • Analysed social media content
  • Presented quantitative data
  • Advised social media marketing team
Key achievements Key achievements
  • 10+ hours saved weekly
  • 3x more shares on posts
  • Meaningful engagement
  • Easy-to-understand presentations
Aug, 2016
Sep, 2016
business consulting intern
Financial ServicesFinancial Services
Financial services
As a Business Consulting Intern, I was responsible for developing solutions to two major problems within the project. I proposed solutions to improve the way in which Infosys employees would be assessed after training and to order and address different queries RBS may have with Infosys. My ideas were met positively with it being stated that the ideas presented were similar to the ideas developed by their consulting team. The presentations were seen as well planned with an easy to understand layout.
Key responsibilities Key responsibilities
  • Developed proposals to improve employee assessment
  • Created solutions to address RBS queries
  • Presented ideas to consulting team
  • Planned and structured presentations
Key achievements Key achievements
  • Proposals met positively
  • Ideas similar to consulting team's
  • Presentations well planned
  • Layout easy to understand
Jun, 2015
Jun, 2015
business analyst intern
As a Business Analyst Intern I was responsible for researching and recommending ideas for improving online and mobile sales to the Finance Manager. I developed presentation skills through expressing ideas, worked independently in research and used team working skills to bring points together for a group presentation. The data provided was noted as well researched, with the delivery of the information seen as clear and concise.
Key responsibilities Key responsibilities
  • Performed research
  • Recommended ideas
  • Presented ideas
  • Researched data
Key achievements Key achievements
  • Developed presentation skills
  • Worked independently
  • Used teamwork skills
  • Delivered clear information