Business and Process OptimisationData Transformation and WarehousingDigital Transformation
Regulatory ChangeSystem ImplementationTarget Operating Model Design
I am a highly motivated professional with experience in business analysis, executing product strategies, proposals and capable of identifying and capitalising on business opportunities. I am an experienced professional with a drive for success and a passion for problem solving. I have a strong focus on customer satisfaction and an eye for detail. I am able to work independently or as part of a team and I am always willing to learn new skills and techniques.
Project ManagementCustomer ServiceCommunication
Business AnalysisCustomer ServiceData AnalysisGap AnalysisProblem SolvingProject ManagementStakeholder Management
business bid analyst
I am a highly-motivated professional with experience in business analysis, executing product strategies, proposals and identifying business opportunities. I have worked in high pressured environments, managing senior stakeholders with a focus on quality and delivery excellence. During my experience as a Business / Bid Analyst with Hitachi Energy UK, I have successfully lead requirements gathering sessions, analysed core KPIs, assisted with product management, collaborated with various departments, developed an ETRM tool, conducted risk analysis and review, and led proposals. I have achieved a 20% revenue boost in the first 6 months.
Lead requirements gathering
Analyse core KPIs
Assist product manager
Collaborate with departments
Boosted revenue by 20%
Developed ETRM tool
Risk analysis and review
I have been a Business Analyst for 7 months, as part of the Public Sector business unit. My responsibilities included conducting gap analysis to identify opportunities, leading process mapping with policy stakeholders, designing service rollout plans, and presenting discovery findings to senior stakeholders. I achieved influencing multi-million-pound investment decisions, supporting a CRM tool roll-out across 9 markets, post integration evaluation of performance, and logging sales in Salesforce. I used Agile and Waterfall methodologies, and horizon scanning to track new opportunities.
I am a Data Analyst with 6 months of experience. As a member of the internal analytics team, I have built a Tableau dashboard to visualise trends and themes on engagement KPIs such as Twitter/Facebook engagement, saving 10+ hours a week on manual reporting. I have analysed and advised the social media marketing team on the social media content that was having the most meaningful engagement, resulting in 3x more shares on posts. I have relayed trends in easy-to-understand presentations on supply chain management based on quantitative data to senior stakeholders.
Built Tableau dashboard
Analysed social media content
Presented quantitative data
Advised social media marketing team
10+ hours saved weekly
3x more shares on posts
business consulting intern
As a Business Consulting Intern, I was responsible for developing solutions to two major problems within the project. I proposed solutions to improve the way in which Infosys employees would be assessed after training and to order and address different queries RBS may have with Infosys. My ideas were met positively with it being stated that the ideas presented were similar to the ideas developed by their consulting team. The presentations were seen as well planned with an easy to understand layout.
Developed proposals to improve employee assessment
Created solutions to address RBS queries
Presented ideas to consulting team
Planned and structured presentations
Proposals met positively
Ideas similar to consulting team's
Presentations well planned
Layout easy to understand
business analyst intern
As a Business Analyst Intern I was responsible for researching and recommending ideas for improving online and mobile sales to the Finance Manager. I developed presentation skills through expressing ideas, worked independently in research and used team working skills to bring points together for a group presentation. The data provided was noted as well researched, with the delivery of the information seen as clear and concise.
Developed presentation skills
Used teamwork skills
Delivered clear information
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