I am an experienced Information and Communication Technology professional and Management, Policy and Governance specialist with 6 years of work experience. I have a keen eye for detail and a passion for problem-solving and providing innovative solutions. I am highly motivated and committed to delivering quality results.
Delivered significant growth and value for Explore Learnings through leading the analysis of key new projects into new products and markets. Utilised Behaviour-driven Design (BDD) test scenarios and modelling techniques such as Business Activity Models (BAM), Use Case Diagrams and process diagrams. Presented to colleagues on topics related to Business Analysis to increase knowledge in the team and drive increased BA performance. Met with key internal and external stakeholders to prioritise work and justify business cases to increase revenue. Led Discovery activities for new projects and new clients.
Key responsibilities
Defining epics, features, user stories and acceptance criteria
Utilising the 3C's to communicate and get confirmation with the team
Decomposing Epics into features and user stories
Ensuring all user stories followed INVEST best practices
Key achievements
Leading the Analysis for several of Explore Learnings' key new projects into new products and markets to deliver significant growth and value for the organisation
Presenting to colleagues on topics related to Business Analysis to increase knowledge in the team and drive increased BA performance
Meeting with key internal and external stakeholders to prioritise work and justify business cases to deliver the most value
Leading the Discovery activities for new projects and new clients, leading to success and increased revenue
Sep, 2019
Aug, 2022
it apprentice business analyst
Information Technology
IT Solutions Provider
The Business Analyst Apprentice was instrumental in the successful implementation of a UIPath RPA pilot solution leading to significant cost and time savings. They managed transnational development teams to ensure feature-driven business value was at the core of change. The Business Analyst Apprentice also led continued service improvement to enable the ERP system to be adopted by users and for reports to be made available for senior management. They were able to effectively gather business requirements from both internal and external sources and managed change and testing processes.
Key responsibilities
Gathering business requirements
Change management
Testing
Documentation
Key achievements
Significant time and cost-saving
Feature-driven business value
ERP system adoption
Senior management reports
Sep, 2018
Sep, 2019
it technician
Information Technology
IT Solutions Provider
Provided technical support and expertise in the implementation of Dynamics NAV, including data cleansing, user training and vendor management. Merged AD domains and customised Dynamics NAV. Delivered effective IT solutions to improve business operations.
Key responsibilities
Functional implementation of Dynamics NAV
Merging AD domains
Development and customisation of Dynamics NAV
User training and vendor management
Key achievements
Successfully implemented Dynamics NAV
Successfully merged AD domains
Successfully customised Dynamics NAV
Provided effective IT solutions to improve business operations
Jun, 2018
Aug, 2018
it technician
Information Technology
Professional Services
Provided technical expertise in the implementation of Dynamics NAV, planning the merge of AD domains and basic development and customisation of Dynamics NAV. Ensured data was cleansed, users were trained and vendors were managed. Delivered a successful project that was completed on time and within budget.
Key responsibilities
Implementation of Dynamics NAV
Merge of AD domains
Development and customisation of Dynamics NAV
Data cleansing, user training and vendor management
Key achievements
Successful project completion
On-time and within-budget delivery
Data cleansing and user training
Management of vendors
Jul, 2017
Jun, 2018
Information Technology
Data-driven solutions
This candidate has demonstrated their ability to analyse business and technical requirements and select appropriate technology solutions using data modelling techniques and standard database management systems. They have carried out risk assessments for IT systems and proposed resolutions to threats. They have also created bespoke software to improve efficiency, demonstrating their business organisation and computer and network infrastructure knowledge.
Key responsibilities
Analyse business and technical requirements
Select appropriate technology solutions
Carry out risk assessments
Create bespoke software
Key achievements
Improved efficiency
Resolved threats
Selected appropriate technology solutions
Data modelling techniques
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