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About me

I strive to help others achieve their goals and ambitions. My goal is to provide the best possible advice and assistance to my clients, so that they can reach their desired outcomes. I believe that by working together, we can reach the greatest potential and success for everyone involved.

Gap Analysis Time Management Problem Solving Leadership
Agile MethodologiesBusiness AnalysisBusiness StrategyChange ManagementCommunicationData AnalysisGap AnalysisLeadershipProblem SolvingStrategic PlanningTime Management
Aug, 2022
business analysis
Financial ServicesFinancial Services
Specialist Change Consultancy
My expertise lies in leading and executing end-to-end business analysis initiatives, resulting in improved operational efficiency, cost savings, and enhanced customer experiences. I have strong skills in eliciting, analysing, and documenting business requirements, conducting gap analysis, and translating findings into actionable recommendations. I am also adept at collaborating with cross-functional teams, including stakeholders, developers, and project managers, to ensure alignment and successful project delivery. My excellent communication and presentation skills enable me to convey complex concepts and findings to both technical and non-technical stakeholders.
Key responsibilities Key responsibilities
  • Leading business analysis initiatives
  • Eliciting and analyzing business requirements
  • Collaborating with cross-functional teams
  • Communicating and presenting findings
Key achievements Key achievements
  • Improved operational efficiency
  • Cost savings
  • Enhanced customer experiences
  • Alignment and successful project delivery
Dec, 2020
Jul, 2022
junior business analyst
Financial ServicesFinancial Services
Business Analysis
I have been responsible for leading end-to-end business analysis for multiple projects, including requirements gathering, stakeholder interviews, and process mapping. I have collaborated with cross-functional teams to develop and execute user acceptance testing plans, and facilitated workshops and conducted training sessions to enhance team members' understanding of business processes. I am proficient in using industry-standard business analysis tools and techniques, and have liaised with technical and customer experience teams to contribute to customer journeys and touchpoint integrations. This has resulted in streamlined workflows, improved operational efficiency, smooth implementation, and user satisfaction.
Key responsibilities Key responsibilities
  • Requirements gathering
  • Stakeholder interviews
  • Process mapping
  • User acceptance testing
Key achievements Key achievements
  • Streamlined workflows
  • Improved operational efficiency
  • Smooth implementation
  • User satisfaction