Business and Process OptimisationSystem Implementation
About me
I am an Information and Communication Technology (IT R&D) Professional with 5 years of work experience. I specialize in developing and maintaining IT systems, networks, and software applications. My skills include problem-solving, troubleshooting, and customer service. I am also knowledgeable in the latest technologies and trends in the IT industry.
Analyzed global data to support business improvement and strategy projects, developing analytical reports for fact-based decision-making, manipulating data to meet customer needs, and identifying key insights. Maintained and improved reporting infrastructure and ensured regulatory compliance. Demonstrated strong problem-solving skills, handling work effectively, meeting deadlines, and being flexible in achieving resolutions.
Key responsibilities
Analyzing global data
Developing analytical reports
Maintaining and improving reporting infrastructure
Ensuring regulatory compliance
Key achievements
Manipulating data to meet customer needs
Identifying key insights
Handling work effectively
Meeting deadlines
Sep, 2021
Dec, 2022
junior data consultant
Data Consulting
A highly experienced Data Consultant with a Masters in ISx4, specialising in the banking and financial sector. Expert in data migration, statistical model testing, and SQL analysis. Proven ability to work in teams with software consultants from other companies to complete projects for large banks and institutions.
Key responsibilities
Data migration
Statistical Model Testing
SQL analysis
Team work
Key achievements
Successful completion of master's degree
Contract offered on completion of master's
Worked in teams with software consultants
Completed projects for large banks and institutions
Sep, 2019
Jun, 2020
teaching assistant
Educational Support
The candidate provided teaching assistance in UCD Entrepreneurship classes. They supported students in their learning journey, helping them to develop their skills, knowledge and confidence. They were a source of guidance and advice, providing support to students during their studies. The candidate was a positive influence, inspiring and motivating students to reach their potential.
Key responsibilities
Facilitate student learning
Provide guidance and support
Inspire and motivate students
Ensure student success
Key achievements
Increased student engagement
Improved student performance
Provided a positive learning environment
Developed student confidence
Sep, 2016
Dec, 2018
bartender
Retail
Union cafe
A talented bartender with experience in managing and maintaining stock in a busy environment. Skilled in providing excellent customer service, able to work well under pressure and adapt to a fast-paced environment. Possesses a friendly and outgoing personality, and is committed to delivering the highest level of customer satisfaction.
Key responsibilities
Managing and maintaining stock
Serving customers
Ensuring customer satisfaction
Maintaining a clean and tidy environment
Key achievements
Successfully managed weekend and evening shifts during busy periods
Ensured customer satisfaction by providing excellent service
Developed strong relationships with customers
Maintained high standards of cleanliness and hygiene
Apr, 2018
Dec, 2018
front of house staff
Retail
Customer service experience
This candidate was responsible for greeting customers and providing sales support, such as upselling and cross selling. They were a part-time employee and provided an excellent customer service experience.
Key responsibilities
Greeting customers
Sales support
Upselling
Cross selling
Key achievements
Provided excellent customer service
Delivered sales targets
Maintained a high level of customer satisfaction
Developed strong relationships with customers
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