As a Lead Test Data Analyst, I am responsible for leading the team in reaching the project objectives, such as daily stand-ups, creating/reviewing test scripts, providing status reports, and leasing with both internal/external stakeholders. I am also responsible for writing master test plans/test plans and test reports, analysing business requirements/processes and functional specifications, managing resources across the software testing lifecycle, providing test estimates, analysing and triaging defects, attending and providing input in daily defect triage calls, interacting with third party suppliers, assisting business users with test preparation and execution for UAT test phases, and communicating with internal/external business and technical SMEs. I am also responsible for test scripting and execution, and using HP ALM/Zephyr to export test scripts, test execution, raising defects, and mapping requirements.

As a Lead Test Data Analyst, I am responsible for validating the system algorithm currently being created and testing the boundaries in order to give the business confidence that the system is working as expected in an agile environment. My responsibilities include data manipulation, retrieval and analysis, detailed report creation, SQL, Oracle, DB2, ALM, requirements gathering, user stories, test management tools, data ETL, calculations required to track delivery and timings, and managing stakeholders. My achievements include validating the system algorithm, giving the business confidence, acting as the database guardian, and tracking delivery and timings.

As a Data Analyst, I was assigned to the COVID-19 Community Testing program. My role was to collate, analyse and disseminate data pertaining to country wide COVID community testing efforts. My responsibilities included collating and validating Community Collect tests and LFD tests numbers, analysing data to monitor the pattern of growth and performance against proposed figures, monitoring the targeted cohorts and reporting of case rate and positivity for the MI dashboard, and modelling of Covid-19 progression and tracking. During my time in this role, I provided accurate data, monitored performance, reported to the MI dashboard, and tracked Covid-19 progression.

As a Senior Data Analyst, I was responsible for creating and distributing MI reports and insights, developing business reports in both Tableau and Power BI, building and editing reports in Salesforce and Hubspot, and creating dashboards for wider European teams. I also provided insights, modelling and analysis, and created mailing lists.

I was responsible for covering the team that was away on short term training. My role included developing business reports in Tableau and Power BI, managing the operational team, providing high quality and timely reporting and Business Intelligence, and delivering insights, modelling and analysis.

As a Data Performance Insight Analyst, my role was to gather business requirements and build a Salesforce data platform to hold and capture customer data for campaigning and communication. I also created business documentation and implemented processes to capture data and procedures to enhance the data internally within the central data storage and setup Salesforce as the main CRM system. I worked with third party vendors and managed the data requirements, and was comfortable working in a start-up company with no guidance.

As a Customer Insights Analyst, I was responsible for improving the customer product journey and evaluating customer experience. This included producing MI reports and Tableau dashboards, aiding in targeting and growing the business, as well as data mining and data modelling. I also used data to tell stories, worked agilely, and conducted channel coverage analysis and multi products analysis. I also managed jobs and scheduling for data requests, and built effective relationships with key stakeholders.

As a Senior Data Customer Scientist, I was responsible for delivering and shaping the analytics work plan, guiding the work of a team of customer data scientists, influencing best practice and driving the Data Science capability. My responsibilities included hands-on senior lead and sign-off for key pieces of analysis, tracking, prioritising and resolving key issues, influencing data science roadmap and development of the strategic analytical capability, providing visibility within the wider Customer Analytics team of the insights and methods available, championing best practice methodologies and innovative thinking across the team, acting as a coach/mentor for junior members of the Data Science team, and championing professionalism and the team values. My achievements included pre/post campaign analysis using SAS, Campaign Automation using Adobe Campaign Manager, building of data models, creation of a Mortgage scorecard, and daily stand-ups work review.

As a Data Analyst, I was responsible for leading and sign-off for key pieces of analysis, tracking and resolving key issues, influencing the data science roadmap, and championing best practices and innovative thinking. I also developed the 'Customer Analytics Playbook', delivered A/B testing with SAS, created a mortgage scorecard, and automated campaigns with Adobe. Additionally, I acted as a mentor for junior members of the Data Science team.

As a Network Data Analyst, I was responsible for delivering and shaping the analytics work plan, guiding the work of a team of customer data scientists, influencing best practice and driving the Data Science capability. My tasks included hands-on senior lead and sign-off for key pieces of analysis, influencing data science roadmap and development of the strategic analytical capability, providing visibility of the insights and methods available from the Data Science team, and championing best practice methodologies and innovative thinking across the team.