About me
I am an experienced Salesforce testing professional with 4 years of experience in Salesforce.com CRM platform. I have extensive knowledge in developing comprehensive test plans, test scripts, and test cases. I am well-versed in project management tools such as Jira and Rally and have experience in web application testing using the Tosca test suite. I have a strong understanding of Software Development Life Cycle (SDLC) and all stages of QA and Defect Life Cycle. I have a passion for continuous learning and professional development.
Skills
Customer Relationship Management (CRM)Customer ServiceLeadershipProblem SolvingProject ManagementSQL
Experience
associate consultant
Information Technology
Professional Services
A Salesforce Consultant with extensive experience in designing, documenting, executing functional and non-functional tests for the Salesforce application. Delivered demos to stakeholders, ensured quality and reliability of cases, identified software defects, collaborated with cross-functional teams, and participated in Agile ceremonies. Responsible for conducting regression testing in both Sales Cloud and Service Cloud, and post-release testing in the production environment.
Key responsibilities
- Designing, documenting and executing tests
- Delivering demos and ensuring quality
- Identifying software defects
- Collaborating with cross-functional teams
Key achievements
- Smoke and sanity testing
- Participated in Agile ceremonies
- Single point of contact for regression testing
- Undertook ownership of functionalities
test engineering analyst
Software Testing Solutions
Expert in Salesforce testing and automation, with extensive experience in web-based testing, creating test plans and cases, executing scripts, and conducting database testing. Demonstrated success in setting up field-level access and validating the accuracy of responses. Recognised for exceptional performance in automation testing.
Key responsibilities
- Creating test plans and test cases
- Executing scripts in JIRA
- Testing sales orders and products
- Identifying and implementing test cases
Key achievements
- Received recognition for automation testing
- Developed scripts using Tosca
- Executed smoke and regression tests
- Run Automation tests using Jenkins
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Information Technology
System Implementation