As a Business Analyst, I am responsible for spearheading the delivery of multiple digital transformation projects. My key responsibilities include facilitating effective requirement gathering sessions, translating business needs, performing gap analysis, and managing the product backlog. I have achieved significant success in fast-tracking project execution, ensuring alignment with business requirements, validating product releases, and optimising project goals.

As a Business Analyst, I have performed business analysis activities and led the implementation of a digital platform that enhanced and maximised the ability of end users to submit queries. My responsibilities included gathering and analysing user needs, facilitating communication, creating documents, and ensuring User Stories were independent, negotiable, valuable, estimable, sized appropriately, and testable. My key achievements included introducing best practices, overseeing the development lifecycle, reducing the margin for error, and continuously improving delivery outcomes.

As a Business Analyst, I led the development of analytics platform for investigations, Discovery, and Compliance to support insightful decision-making for various clients. My key responsibilities included liaising with cross-functional teams to capture requirements, solutioning technical specifications, documenting Minimum Viable Project Deliverables, and conducting post-implementation. My key achievement was improving data accuracy by 40-65% for several clients by successfully implementing the analytics platforms and expanding on data sources and representations.

As a Operations Analyst, I have identified operational requirements and opportunities for improvement, gathered information by observing workflows, created company reports and conducted employee interviews. I have documented findings, prepared reports, made recommendations and developed new processes and procedures, resulting in enhancing operational efficiency by 42%.