As a Senior Project Manager, I proposed a solution and built a team to resolve customer needs introducing new ways of working and delivered over 50% business strategic technology goals. I automated document tracking systems and deployed ERP, and process mapping reduced wastage by 40%.

As a Senior Project Manager, I have managed a cross-functional team of 10 across the UK with a wide range of roles, from data engineers to deputy directors. I have overseen the development, migration and integration of Azure cloud technology solutions, resulting in 100% customer satisfaction. I have also grown the use of data as a service by 200%, identified steps to reduce cost by 35%, implemented an information governance strategy resulting in 10% improvement in compliance, and developed Power Bi automation and standardised reporting templates resulting in a 20% reduction in project turnaround time.

As a project manager, I was responsible for proposing a strategic solution and assembling a team to resolve customer complaints. The project was completed 2 months ahead of schedule to quality and cost standards. I also managed the redesign of the marketing funnel, web app and Azure cloud migration, which resulted in a 24% increase in response rate. Moreover, I implemented an iterative approach to reduce the bottleneck by 25%.

As a Credit Risks Manager, I have proposed solutions, designed and led 4 analysts/engineers to develop an anti-fraud system that reduced internal and external fraudulent transactions resulting in savings of over £4.1m in the first phase of the delivery and £2.83m in the next phase of the project. I have also orchestrated and delivered over 40 areas of identified risks resulting in an 81% SLA achieved and customer satisfaction. Additionally, I have led the design, development and deployment of a PowerBI and mobile application resulting in continuous tech improvement.

As a Project Manager and Data Insight Analyst, I have led a team of 8 multi-disciplinary colleagues to design, develop, configure and integrate ERP system. I have prioritised, resolved over 60 features and bug fixes which resulted in 3% revenue growth in a year. I have also investigated technical issues post implementation and implementing bug fixes improved efficiency by 20%.

As a Business Insight Analyst, I was responsible for stakeholders management, communication management, risks management, creating artefacts for the projects and organising and streamline valued meetings. I have implemented change control process and bookkeeping system which increased business efficiency by 50%, as well as developed business value processes through automation which reduced manual process time by 20% per day. I have supported various organisations achieve their strategic goals, supported customers with tactical solutions, and met internal stakeholders and 3rd parties/vendors needs.

I worked as a Treasury Operations Officer for 4 years. My responsibilities include KYC and AML compliance, payment and cash reconciliation, income recognition and audit, and managed forex and investment transactions. I have achieved success in implementing KYC and AML compliance processes, improving payment and cash reconciliation process, reducing manual reconciliation errors, and achieving successful forex and investment transactions.