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Project Manager
Financial Services Financial Services Health Care Health Care Public Sector Public Sector
Retail Retail Technology Technology
BAU BAU Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing
System Implementation System Implementation
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About me

I am a Project specialist with 14 years of work experience, 8 of which in management. I have expertise in Information and Communication Technology and Insurance and Finance, with a mid-level position. I am passionate about helping organisations reach their goals.

Agile Leadership Change Leadership Communication Data Visualization Tools (e.g., Tableau, Power BI)
AgileAgile Coaching and MentoringAgile LeadershipAgile MethodologiesAgile sprintsBusiness StrategyChange LeadershipCloud MigrationCloud Native DevelopmentCommunicationCustomer Satisfaction AnalysisCustomer SegmentationCustomer ServiceData AnalysisData CatalogingData CleansingData MigrationData Privacy and SecurityData Visualization Tools (e.g.Knowledge TransferLeadershipLean PrinciplesMaster Data ManagementPower BI)Prince2Problem SolvingProject ManagementRisk ManagementStakeholder CommunicationStakeholder EngagementStakeholder ManagementTableauTeam ManagementWeb Development Frameworks
Sep, 2022
senior project manager
Health CareHealth Care
As a Senior Project Manager, I proposed a solution and built a team to resolve customer needs introducing new ways of working and delivered over 50% business strategic technology goals. I automated document tracking systems and deployed ERP, and process mapping reduced wastage by 40%.
Key responsibilities Key responsibilities
  • Proposed solutions
  • Built teams
  • Automated document tracking
  • Deployed ERP
Key achievements Key achievements
  • Delivered over 50% business goals
  • Reduced wastage by 40%
  • Introduced new ways of working
  • Process mapping
Jan, 2021
Sep, 2022
senior project manager
Public SectorPublic Sector
Cloud Solutions
As a Senior Project Manager, I have managed a cross-functional team of 10 across the UK with a wide range of roles, from data engineers to deputy directors. I have overseen the development, migration and integration of Azure cloud technology solutions, resulting in 100% customer satisfaction. I have also grown the use of data as a service by 200%, identified steps to reduce cost by 35%, implemented an information governance strategy resulting in 10% improvement in compliance, and developed Power Bi automation and standardised reporting templates resulting in a 20% reduction in project turnaround time.
Key responsibilities Key responsibilities
  • Managing a cross-functional team
  • Developing Azure cloud solutions
  • Growing data as a service
  • Implementing information governance
Key achievements Key achievements
  • 100% customer satisfaction
  • 200% growth in data as a service
  • 35% cost reduction
  • 20% reduction in turnaround time
Sep, 2020
Jan, 2021
project manager
Project Management
As a project manager, I was responsible for proposing a strategic solution and assembling a team to resolve customer complaints. The project was completed 2 months ahead of schedule to quality and cost standards. I also managed the redesign of the marketing funnel, web app and Azure cloud migration, which resulted in a 24% increase in response rate. Moreover, I implemented an iterative approach to reduce the bottleneck by 25%.
Key responsibilities Key responsibilities
  • Proposed strategic solution
  • Assembled team to resolve customer complaints
  • Managed redesign of marketing funnel, web app and Azure cloud migration
  • Implemented iterative approach to reduce bottleneck
Key achievements Key achievements
  • Project completed 2 months ahead of schedule
  • Quality and cost standards met
  • 24% increase in response rate
  • 25% reduction in bottleneck
Apr, 2018
Sep, 2020
ast credit risks manager
Credit Risks
As a Credit Risks Manager, I have proposed solutions, designed and led 4 analysts/engineers to develop an anti-fraud system that reduced internal and external fraudulent transactions resulting in savings of over £4.1m in the first phase of the delivery and £2.83m in the next phase of the project. I have also orchestrated and delivered over 40 areas of identified risks resulting in an 81% SLA achieved and customer satisfaction. Additionally, I have led the design, development and deployment of a PowerBI and mobile application resulting in continuous tech improvement.
Key responsibilities Key responsibilities
  • Proposing solutions
  • Designing anti-fraud system
  • Leading analysts/engineers
  • Orchestrating and delivering risks
Key achievements Key achievements
  • Reduced internal and external fraudulent transactions
  • Achieved 81% SLA
  • Deployed PowerBI and mobile application
  • Continuous tech improvement
Mar, 2015
Apr, 2018
project manager and data insight analyst
Data Analysis
As a Project Manager and Data Insight Analyst, I have led a team of 8 multi-disciplinary colleagues to design, develop, configure and integrate ERP system. I have prioritised, resolved over 60 features and bug fixes which resulted in 3% revenue growth in a year. I have also investigated technical issues post implementation and implementing bug fixes improved efficiency by 20%.
Key responsibilities Key responsibilities
  • Leading a multi-disciplinary team
  • Prioritizing and resolving features and bug fixes
  • Investigating technical issues
  • Implementing bug fixes
Key achievements Key achievements
  • Designed, developed and configured ERP system
  • Revenue growth of 3% in a year
  • Improved efficiency by 20%
  • Integrated ERP system
May, 2013
Mar, 2015
business insight analyst
Financial ServicesFinancial Services
Business Insight
As a Business Insight Analyst, I was responsible for stakeholders management, communication management, risks management, creating artefacts for the projects and organising and streamline valued meetings. I have implemented change control process and bookkeeping system which increased business efficiency by 50%, as well as developed business value processes through automation which reduced manual process time by 20% per day. I have supported various organisations achieve their strategic goals, supported customers with tactical solutions, and met internal stakeholders and 3rd parties/vendors needs.
Key responsibilities Key responsibilities
  • Stakeholders management
  • Communication management
  • Risks management
  • Creating artefacts for projects
Key achievements Key achievements
  • Increased business efficiency by 50%
  • Reduced manual process time by 20%
  • Supported strategic goals
  • Supported customers with tactical solutions
Jan, 2007
Dec, 2010
treasury operations officer
Financial ServicesFinancial Services
Financial operations
I worked as a Treasury Operations Officer for 4 years. My responsibilities include KYC and AML compliance, payment and cash reconciliation, income recognition and audit, and managed forex and investment transactions. I have achieved success in implementing KYC and AML compliance processes, improving payment and cash reconciliation process, reducing manual reconciliation errors, and achieving successful forex and investment transactions.
Key responsibilities Key responsibilities
  • KYC & AML compliance
  • Payment & cash reconciliation
  • Income recognition & audit
  • Managed forex & investment transactions
Key achievements Key achievements
  • Implemented KYC & AML compliance processes
  • Improved payment & cash reconciliation process
  • Reduced manual reconciliation errors
  • Successful forex & investment transactions