Developing visualisations and dashboards using Power BI and DAX to gain insights into customer investing and pension behaviours, journeys, and commercial performance. Enabling self-service access to data insights for internal teams. • Automating data flows from multiple sources to efficiently provide business insights for prioritising improvements, interpreting A/B test results, meeting regulatory requirements, monitoring target audiences, and achieving commercial objectives. • Undertaking in-depth data analysis on investing and pension customer journeys to ensure alignment with expectations.

My role was to review the existing report suite and build out functional and non-functional requirements to improve or generate new reports. I worked with relevant Product Owners to transform requirements into a backlog for continued implementation of a robust and transparent automated report system. I ensured scheduled Genomic Surveillance Operational reports run efficiently using data from a variety of internal and external sources for both COVID and Malaria projects. I transitioned existing manually produced reporting suite to tableau and used SQL queries to existing databases to allow for automation, streamlining, improved efficiency and accuracy. I carried out UAT with system development team on new processes and sources, trained up new permanent member of staff on SQL and Tableau to transition smoothly in taking over role and produced dashboard fit for purpose in reporting to the Wellcome Sanger board, Gates Foundation, UK Health Security Agency (UKHSA) and Department of Health & Social Care (DHSC)

As a Contract bi developer and analyst sas/sql with 7 months of experience, I have been working on a major project to develop and deliver reporting for a new banking product for a large UK retailer. My responsibilities include analysing, developing and rewriting MI Reports, KPI Dashboards and Regulatory Reporting to ensure accuracy and fit for purpose, pro-actively reporting risks and mitigations and tracking their effectiveness, building and configuring cleansed data, segmental analysis, delivering knowledge and support to the project team to enable them to meet their objectives and leading on BI workstack, keeping regular communication on progress of requests. I have achieved delivering accuracy and fit for purpose, mitigating risks effectively, enabling project team to meet objectives and leading on BI workstack.

I have 11 months of experience as a Contract SQL Developer and BI Analyst Report Generation and Production. I have been responsible for leading and collaborating with multiple inter-departmental teams in high visibility roles, consulting with business users to understand business processes and requirements, migrating and analysing reporting, and synthesising processes and tools to provide tactical solutions and long-term improvement recommendations. I have also been accountable for owning Client Data Services solutions, facilitating change and improvement, supporting and training personnel, and improving quality assurance across the company.

As a Senior Business Analyst Technical Specialist and SAS/SQL Developer, I was responsible for the design, delivery, data quality, automation and maintenance of monthly data to external Credit Reference Agencies. I ensured reciprocal obligations were adhered to, collaborated with upper management and clients to drive strategy, demonstrated analytical skills and creative problem-solving abilities, negotiated agreements, supported and trained permanent and contract workers and developed and maintained effective working relationships.

I have been a Business Analyst SAS MI Developer and Manager for the past 3 years. During this time, I have managed data collection, conducted complex analysis, manipulated data sets using advanced Excel, SAS Enterprise datasets and SQL queries, and prepared presentations for clients, management and customers. I have also recruited staff, developed processes and introduced new products, and led the Management Information (MI) department.

As a Head of Strategy Business Analyst SAS MI Developer and Manager, I am responsible for developing and managing strategies, analyzing business data, creating SAS models and leading projects. My achievements include improving customer satisfaction, reducing operational costs, increasing efficiency and increasing revenue.